*Operating System:Windows xp
*Are you using a 32-bit or 64-bit operating system?:32 bit
*Infection date and initial symptoms: About a week ago.I tried to download from internet but it said Network Failed.
When i started up my pc it said "Google Installer has encounterent a problem and needs to close.We are sorry for convidence" but it still could open google chrome after 2 3 minutes after start up , it said windows explorer need to close but it opened again so i could surf the net.I couldn't download anything but i could open it.Things got a little worst after i tried to fix it. I unistalled Google chrome and tried to install it again but it couldn't open. In task manager were a lot of proccesses called GoogleUpdate.exe and kind like that. I restored my system 3-5 five days ago but now when i double click to open it it says nothing.
Current issues and symptoms:
CANT OPEN CHROME AND MOZILLA TOO but i can run IE (internet explorer)
Steps taken in order to remove the infection:A lot. Backedup my system 3-5 days ago ,unistalled chrome,tried to download it could install backed up again couldn't open it,installed malwarebytes but nothing.installed SUPERAntiSpyware Free Edition but nothing again. :/
Now I have completly removed chrome with his files and tasks,still can't download it , it freezes
Thank u !