- Oct 29, 2014
- 4
Hello,
I have a problem with my computer. Sometimes there will be 7 or more Com Surrogate Services that are taking up to 500mb ram and using up a lot of the CPU. I also had avast pop up and tell me it blocked a site from opening. I already scanned the computer with many programs that were installed one at a time. I tried Avast and when i scanned the system it found 92 threats, but it would still pop up and tell me it blocked a site afterwards. Bit defender found nothing, but still blocked the sites from opening. Malware bytes found some too, but I can't remember the amount. I even tried scanning from a linux partition with ClamAV, and it found 5 threats.
I am now on AVG, and it found 5 threats on the first scan, but on a second scan it found 38. it removed them all except for one called Adware Generic_r.UJ located at c:\Windows\SysWOW64\dllhost.exe[14060]
It could not fix this file for some reason. The other threats it found were all Tracking Cookie Zedo located in my user folder\AppData\Local\Temp\5ef8\AppData\Roaming\Microsoft\Windows\Cookies\ and with various names after that.
The Com Surrogates are still running now. Also, avg does not pop up warning of websites trying to open so i don't know if that was fixed.
I will really appreciate any help removing this thing.
I have a problem with my computer. Sometimes there will be 7 or more Com Surrogate Services that are taking up to 500mb ram and using up a lot of the CPU. I also had avast pop up and tell me it blocked a site from opening. I already scanned the computer with many programs that were installed one at a time. I tried Avast and when i scanned the system it found 92 threats, but it would still pop up and tell me it blocked a site afterwards. Bit defender found nothing, but still blocked the sites from opening. Malware bytes found some too, but I can't remember the amount. I even tried scanning from a linux partition with ClamAV, and it found 5 threats.
I am now on AVG, and it found 5 threats on the first scan, but on a second scan it found 38. it removed them all except for one called Adware Generic_r.UJ located at c:\Windows\SysWOW64\dllhost.exe[14060]
It could not fix this file for some reason. The other threats it found were all Tracking Cookie Zedo located in my user folder\AppData\Local\Temp\5ef8\AppData\Roaming\Microsoft\Windows\Cookies\ and with various names after that.
The Com Surrogates are still running now. Also, avg does not pop up warning of websites trying to open so i don't know if that was fixed.
I will really appreciate any help removing this thing.