HKU\s-1-5-21 Removal

[Tom94]

I've been at this for 2 days... I really need some expert advice now

 

[TwinHeadedEagle]

Hello,

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[Tom94]

I had to stop the run as it took longer than 18 hours :/ but attached is the text file requested...

 

[TwinHeadedEagle]

You should have told me that. Can you reboot and run the FRST fix one more time?

 

[Tom94]

I started it up again before I went to bed yesterday and it's still running this morning. Of to work now so hopefully when I get back it will be done in about 5 hours...

 

[TwinHeadedEagle]

It should be done in 5 seconds, not 5 hours.

 

[Tom94]

Still no luck... :/ Is there something I'm missing maybe? Do I need to remove any other antivirus software before running it?

 

[TwinHeadedEagle]

Can you run FRST fix from Safe Mode?