- Dec 31, 2014
- 4
I attepted downloading the AdwCleaner, aswMBR scan, and FRST. Unable to download. I receive an error message that states "Your current security settings do not allow this file to be downloaded." Link followed was from malwaretips.com (http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/).
I attempted to turn all Norton Antivirus Firewall and antivirus settings off as well as setting Internet Options > Privacy Settings to "open". But still receive the message.
I also have screenshots of the Properties of the COM Surrogate process, but when I click Upload File, I am informed that my selected file is too large for the server. My screenshots have been saved in MS Word format.
Additional Note: I will be unavailable to respond for the next 24 hours, but at that point I will be able to devote dedicated time to this virus removal process for several days, if need be.
Thank you sincerely for your time and assistance.
-Archer
I attempted to turn all Norton Antivirus Firewall and antivirus settings off as well as setting Internet Options > Privacy Settings to "open". But still receive the message.
I also have screenshots of the Properties of the COM Surrogate process, but when I click Upload File, I am informed that my selected file is too large for the server. My screenshots have been saved in MS Word format.
Additional Note: I will be unavailable to respond for the next 24 hours, but at that point I will be able to devote dedicated time to this virus removal process for several days, if need be.
Thank you sincerely for your time and assistance.
-Archer