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immediate trovi re-infection after system restore
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<blockquote data-quote="mike1127" data-source="post: 226163" data-attributes="member: 24977"><p>I tried to get trovi.com off of a friend's computer (Windows 8 laptop) by simply doing a reinstall of the OS from the factory recovery partition. This is a Samsung, and the recovery options are hard to understand. The recovery software seems to have been written by someone with a poor grasp of English and no concept of how to make a user interface, but I tried to ensure that I was wiping the main partition entirely. I told it not to preserve any user data. </p><p></p><p>After finishing the reinstall, I did the following:</p><p></p><p>(1) A program that I believed to be from Samsung called "SW Updater" ran and I let it download some software. Appeared to be Samsung custom help and service software.</p><p></p><p>(2) I downloaded Avast.</p><p></p><p>(3) While Avast was downloading I uninstalled Norton Internet security.</p><p></p><p>(4) I installed Avast and did an initial scan.</p><p></p><p>(5) I rebooted.</p><p></p><p>At that point I opened IE and holy crap there was lab.trovi.com again! </p><p></p><p>Did it infect the recovery partition? Where did it come from, as there was no download of any software other than Avast (and I watched carefully to make sure it didn't force any PUPs on me during the Avast Installation).</p></blockquote><p></p>
[QUOTE="mike1127, post: 226163, member: 24977"] I tried to get trovi.com off of a friend's computer (Windows 8 laptop) by simply doing a reinstall of the OS from the factory recovery partition. This is a Samsung, and the recovery options are hard to understand. The recovery software seems to have been written by someone with a poor grasp of English and no concept of how to make a user interface, but I tried to ensure that I was wiping the main partition entirely. I told it not to preserve any user data. After finishing the reinstall, I did the following: (1) A program that I believed to be from Samsung called "SW Updater" ran and I let it download some software. Appeared to be Samsung custom help and service software. (2) I downloaded Avast. (3) While Avast was downloading I uninstalled Norton Internet security. (4) I installed Avast and did an initial scan. (5) I rebooted. At that point I opened IE and holy crap there was lab.trovi.com again! Did it infect the recovery partition? Where did it come from, as there was no download of any software other than Avast (and I watched carefully to make sure it didn't force any PUPs on me during the Avast Installation). [/QUOTE]
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