In-text advertising and random spam tabs opening

[FKAcookie]

You absolute genius! It seems to have worked! I can't thank you enough

 

[FKAcookie]

Oh no, I seemed to have spoke too soon, it's still happening

 

[FKAcookie]

Would it be easier to just re-install windows again and clear my hard drive and don't connect to the internet until I have anti-malware software installed?

 

[TwinHeadedEagle]

Does this happens in all browsers?

 

[FKAcookie]

yes (IE and Chrome)

 

[TwinHeadedEagle]

Let's make more checks:

Scan with TDSSKiller

Please download TDSSKiller by Kaspersky and save it to your desktop.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Click on Change parameters and put a checkmark beside Loaded modules. A reboot will be needed to apply the changes, allow it to do so.
• Your machine may appear very slow and unusable after that - it's normal.
• TDSSKiller will run automaticaly. Click on Change parameters and click OK.
• Click the Start Scan button and wait patiently.

If anything will be found follow this guidelines:

• If a suspicious object is detected, the default action will be Skip, click on Continue.
• If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  If Cure is not available, please choose Skip instead.
• Do not choose Delete unless instructed!

A report will be created in your root directory, (usually C:\ drive) in the form of TDSSKiller.[Version]_[Date]_[Time]_log.txt. Please include the contents of that file in your next post.

Scan with ComboFix

This is a very powerful tool that should be used only if advised by Malware Analyst.
Do not run ComboFix on your own!

Referring to this instruction, please download ComboFix by sUBs and save it to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Accept the disclaimer and agree if prompted to install Recovery Console.
• Do not take any actions while ComboFix goes through your System - it may cause it to stall!
• This scan may take some time!
• When finished - it will display a logfile (located also on your main drive, usually C:\ComboFix.txt).

Include that log in your next reply.

If you'll encounter any issues with internet connection after running ComboFix, please visit this link.

If an error about operation on the key marked for deletion will appear after running the tool, please reboot your machine.

 

[FKAcookie]

Sorry for the late reply, please find the log files attached.

TDSS Killer produced 2 files but 1 is too large to upload (1.16MB).

 

[TwinHeadedEagle]

Did TDSS Killer found something? How is the situation now?

 

[FKAcookie]

No, it didn't find anything, after the scan it made 2 reports, how can I send the other one to you? Zip it? And the problem is still persisting

 

[TwinHeadedEagle]

I think it is the time to reinstall your Windows if it is easier for you.

 

[FKAcookie]

Okay no worries, I'll do it tomorrow

 

[TwinHeadedEagle]

Since this issue appears to be resolved, I am closing the topic. If that is not the case and you need or wish to continue with this topic, please contact me or any staff member with the address of the thread.

Other members who need assistance please start your own topic in a new thread. Thanks!