Infected

[Diego Jaramillo]

Also everything I connect to the USB ports gets infected. (Is there anyway to recover the data from the USB devices and clean them? Is my port infected?

 

[argus]

Helllo,

My name is Argus and and I will be helping you with your computer problems.

Before we begin, please note the following:

• I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
• The logs can take some time to research, so please be patient with me.
• Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
• Instructions that I give are for your system only!
• Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
• Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
• Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.

Scan with McSield

Please download McShield by dr_bora and save it to your desktop.

• Install it on your machine.
• It will initially run a scan and show the result as a toaster by the system clock.
• Start the Control Centre by clicking on the
  
  icon in your system tray.
• Go to the Scanner tab and tick unhide items on flash drives.
• Plug in the drive and McShield will start a scan.
• A logfile of this scan may be found in the Logs tab of the main screen.

Please include that log in your next reply.

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

 

[Diego Jaramillo]

Hi Argus, thank you for your time!


>>> MCShield AllScans.txt <<<

-----------------------------




MCShield ::Anti-Malware Tool:: http://www.mcshield.net/

>>> v 3.0.5.28 / DB: 2015.3.8.1 / Windows 7 <<<


19/03/2015 12:05:05 p.m. > Drive C: - scan started (OS ~161 GB, NTFS HDD )...



=> The drive is clean.


19/03/2015 12:05:05 p.m. > Drive D: - scan started (DATA ~279 GB, NTFS HDD )...



=> The drive is clean.


19/03/2015 12:05:06 p.m. > Drive E: - scan started (DIEGO ~1911 MB, FAT flash drive )...



=> The drive is clean.





MCShield ::Anti-Malware Tool:: http://www.mcshield.net/

>>> v 3.0.5.28 / DB: 2015.3.8.1 / Windows 7 <<<


19/03/2015 12:10:17 p.m. > Drive E: - scan started (DIEGO ~1911 MB, FAT flash drive )...



=> The drive is clean.


Do you notice something wrong?

 

[argus]

Then in the control centre select scanner and tick enable paranoid mode

Plug in the drive and McShield will start a scan

Then get the log which will be located under the logs tab on the main page

And post that

 

[Diego Jaramillo]

Here it is;

MCShield ::Anti-Malware Tool:: http://www.mcshield.net/

>>> v 3.0.5.28 / DB: 2015.3.8.1 / Windows 7 <<<


21/03/2015 10:23:32 p.m. > Drive E: - scan started (DIEGO ~1911 MB, FAT flash drive )...



=> The drive is clean.

I've notice my softwares are running slower and even closing by themselves, this is since yesterday. When I turn on my computer, a tab saying something about some script affected by virus.

 

[argus]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

 

[Diego Jaramillo]

Here it is!

 

[argus]

Download

Malwarebytes Anti-Rootkit to your desktop.

• Double-click the icon to start the tool.
• It will ask you where to extract it, then it will start.
• Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
• Click in the introduction screen "next" to continue.
• Click in the following screen "Update" to obtain the latest malware definitions.
• Once the update is complete select "Next" and click "Scan".
• When the scan is finished and no malware has been found select "Exit".
• If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
• Open the MBAR folder and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"