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Windows Malware Removal Help & Support
Internet Access Blocked After Quarantining Malware
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<blockquote data-quote="ae1785" data-source="post: 212626" data-attributes="member: 23973"><p>I can't get on the internet after quarantining infected malware files using Malwarebytes. How can I get rid of virus/malware without it disabling my internet access?</p><p></p><p>Steps Taken:</p><p>I ran McAfee, which didn't detect anything. I ran Malwarebytes - which found 35 infected files. When I quarantined the infected files, the internet access could not be connected - (it showed up as connected on the toolbar, but when you tried to do anything it said no internet access - regardless of which program used (mozilla or IE). I un-quarantined the infected files and got internet access back.</p></blockquote><p></p>
[QUOTE="ae1785, post: 212626, member: 23973"] I can't get on the internet after quarantining infected malware files using Malwarebytes. How can I get rid of virus/malware without it disabling my internet access? Steps Taken: I ran McAfee, which didn't detect anything. I ran Malwarebytes - which found 35 infected files. When I quarantined the infected files, the internet access could not be connected - (it showed up as connected on the toolbar, but when you tried to do anything it said no internet access - regardless of which program used (mozilla or IE). I un-quarantined the infected files and got internet access back. [/QUOTE]
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