Malware infected all my web browsers (liveadexchanger)

[rosato1]

Hello guys. So sorry my first post is me asking for help but I'm not really experienced in these kind of issues. I appreciate the possibility of receiving your help.

So basically I picked up a Malware called (liveadexchanger). The same downloaded file installed following programs on my PC: FastDataX, ShutdownTime, Windows TM, Top Browser and UC(followed by chinese letters). I panicked and started deleting everything I could around the time I downloaded the file(as I said I'm a noob in these things). But the malware is still around. Malwarebytes keeps blocking it as an outbound site. I would appreciate any help.

 

[TwinHeadedEagle]

Hello,

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[rosato1]

Sure thing. Here it is:

 

[rosato1]

I'm unable to initialize Firefox at all rn. It starts the process but doesn't load websites, doesn't open a Firefox screen.

 

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.

 

[rosato1]

Here they are, hope it helps.

*In addition to the Firefox problem, Windows runs a Startup Repair occasionally; +sometimes I have to restart because nothing on the desktop taskbar is working.

 

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[rosato1]

Here it is.

 

[TwinHeadedEagle]

One file is refusing to go:

Please download Zemana AntiMalware and save it to your Desktop.

• Install the program and once the installation is complete it will start automatically.
• Without changing any options, press Scan to begin.
• After the short scan is finished, if threats are detected press Next to remove them.

Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.​

• Open Zemana AntiMalware again.
• Click on
  
  icon and double click the latest report.
• Now click File > Save As and choose your Desktop before pressing Save.
• The only left thing is to attach saved report in your next message.

 

[rosato1]

The latest report (Zemana):

 

[rosato1]

So sorry for the wrong language in this last report. Wasn't thinking. Only noticed after I finished everything. I hope you still get the picture since the important stuff is on English...

 

[TwinHeadedEagle]

Do you still have the problem?

 

[rosato1]

Yes, unfortunately. Still can't load Firefox, Chrome keeps crashing and doesn't load embedded videos. Malwarebytes keeps blocking outbound sites. Some things are better - not having anymore difficulties with the taskbar and Malwarebytes doesn't appear as often.
I attached the latest FRST and Addition.

 

[TwinHeadedEagle]

You can try to reset your router to factory settings.

How To Reset Your Router

 

[rosato1]

I did but it didn't help. Can you tell what's my next best option?

 

[TwinHeadedEagle]

Is it happening in all browsers now? Is MalwareBytes blocking it only when using browsers?

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.