As far as I remember, Mcafee has a new interface. One of my friends has Mcafee Antivirus plus installed on his laptop and the interface is brand new. I have installed the Internet Security version for which I have received a 5-year subscription and was shocked to see it is the same ugly old interface. How come?! Anyone still using Mcafee here to inform us?
Mcafee New interface?
- Thread starter Al-Faqir
- Start date
Please provide comments and solutions that are helpful to the author of this topic.
- Status
- Jul 17, 2015
- 56
Make sure that your product is updating, sometimes itll go through the update process and then fail. Disabling access protection and then try to update will cause the product to update. Once it does that, re-enable access protection. Another case, it'll update the components to the latest mcafee, but not the new interface. McAfee is weird sometimes, I've been working with the product for a while now.
- Nov 15, 2016
- 867
Where did you download McAfee from?
Some users are affected by this strange UI issue
McAfee Support Community - Interface has reverted back to old version without... - McAfee Support Community
Try this web installer of McAfee Total Security from their Free Trials webpage:
Trusted anti-virus for every device you own | McAfee AntiVirus Plus
Last edited:
- Jun 24, 2016
- 2,484
@Spawn I have downloaded Mcafee from my online account.
Here are some details
I have contacted support regarding the issue and here's their reply
Here are some details
I have contacted support regarding the issue and here's their reply
Disabling access protection did not fix the issue. Anyway I wait some more hours and see what happens. Could you please provide me with a screeshhot of the product components version? Thank you in advance
Maybe the issue is related to updates? The latest update process was installed at 7:30 A.M now it is 4:58 P.M and no updates? The 5-year subscription is a great deal and I am going to do whatever it takes to make the product work as expected :X3:
- Nov 15, 2016
- 867
That's weird that you have the old interface. Its not like the new interface just came out today or yesterday. Its been out for months. I think since the beginning of the year.
Mother is using Mcafee Antivirus Plus and it has the new interface for months. But it seems a common issue; their forums are full of users complaints. Anyway I am going to to MVT and see what happens.
According to this old post McAfee on its own as independent security vendor Mcafee had the new interface since Aug,2017. Now a year later and I have the old one? Come on! The issue seems to be affecting the internet security version?
- Jun 21, 2011
- 585
I have contacted Mcafee support and did not suggest reinstalling. They confirmed that I will receive an update with the new interface.
Anyone using Mcafee seeing anything weird in the processes of Mcafee? What about the Cloud AV?
I’ve heard about that too. I don’t know whats wrong. I have reinstalled it and still the same.
LOL why does McAfee have 1,400 processes going?
Do yourself a favor, uninstall that trash.
Do yourself a favor, uninstall that trash.
- Jul 17, 2015
- 56
Believe me or not, they improved the product a lot, I know not as expected but they are on the right path.
Exactly as the support agent confirmed, but I just can't understand why I am still having the old interface.
- Status
