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Possibly Infected Computer
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<blockquote data-quote="Anna15" data-source="post: 420942" data-attributes="member: 39655"><p>It's good to hear I don't have any active infections! Thanks. The rest of my questions deal with the potential for a deeper infection in the firmware or biosware, if you think that's possible.</p><p></p><p>1. So, the computer place I talked to said that any infection would likely be in the firmware/biosware. Would the anti-malware scans I've run pick up very sophisticated, government level Chinese malware/spyware in those areas? Basically, is it possibly I still have some kind of infection imbedded in my computer I may not know about that isn't effecting functionality, but may still be monitoring my computer?</p><p></p><p>2. They also recommended that I reload my computer. Will this help anything, if the problem is in the firmware/biosware and not anywhere else? How would I go about doing this, since I don't have a disc from which to reload it?</p><p></p><p>3. I need the files that I have stored on this computer. Can I put them on an external hard drive, scan them, and then use them elsewhere? Or are they to infected? It's strictly pictures, word documents, and excel files. If nothing else, I suppose I can keep them quarantined on this laptop, but that will be a major hassle, particularly since all my files are only on this one laptop. Thoughts?</p><p></p><p>4. I also had a USB and an external hard drive with me. I've formatted both of them, but I did so from my possibly infected computer. (I formatted them and then immediately unplugged them.) Is there any way to check if they're actually formatted or clean? The last thing I want to do is plug them into a clean computer if there's a chance something might still be on one of them.</p><p></p><p>5. After scanning this laptop with all the aforementioned scans, I connected it to my home wifi. Additionally, after formatting my phone and ipad, I connected them to my home wifi. Are all the devices which are connected to my home wifi potentially infected, if I do have some kind of firmware/biosware infection?</p><p></p><p>6. Does anyone have any advice on phones/tablets? I took my android phone and my ipad 2 with me, so they may both also be infected. I did a factory reset on both. Would that fix the problem? Is there a way to scan either device?</p><p></p><p>Again, I realize how paranoid this sounds, but apparently people in the company I was working for have run into this problem. However, they were also not interns, so they just bought completely new devices.</p></blockquote><p></p>
[QUOTE="Anna15, post: 420942, member: 39655"] It's good to hear I don't have any active infections! Thanks. The rest of my questions deal with the potential for a deeper infection in the firmware or biosware, if you think that's possible. 1. So, the computer place I talked to said that any infection would likely be in the firmware/biosware. Would the anti-malware scans I've run pick up very sophisticated, government level Chinese malware/spyware in those areas? Basically, is it possibly I still have some kind of infection imbedded in my computer I may not know about that isn't effecting functionality, but may still be monitoring my computer? 2. They also recommended that I reload my computer. Will this help anything, if the problem is in the firmware/biosware and not anywhere else? How would I go about doing this, since I don't have a disc from which to reload it? 3. I need the files that I have stored on this computer. Can I put them on an external hard drive, scan them, and then use them elsewhere? Or are they to infected? It's strictly pictures, word documents, and excel files. If nothing else, I suppose I can keep them quarantined on this laptop, but that will be a major hassle, particularly since all my files are only on this one laptop. Thoughts? 4. I also had a USB and an external hard drive with me. I've formatted both of them, but I did so from my possibly infected computer. (I formatted them and then immediately unplugged them.) Is there any way to check if they're actually formatted or clean? The last thing I want to do is plug them into a clean computer if there's a chance something might still be on one of them. 5. After scanning this laptop with all the aforementioned scans, I connected it to my home wifi. Additionally, after formatting my phone and ipad, I connected them to my home wifi. Are all the devices which are connected to my home wifi potentially infected, if I do have some kind of firmware/biosware infection? 6. Does anyone have any advice on phones/tablets? I took my android phone and my ipad 2 with me, so they may both also be infected. I did a factory reset on both. Would that fix the problem? Is there a way to scan either device? Again, I realize how paranoid this sounds, but apparently people in the company I was working for have run into this problem. However, they were also not interns, so they just bought completely new devices. [/QUOTE]
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