We still have some work to do:
Fix with AdwCleaner
Please download
AdwCleaner by Xplode and save the file to your
Desktop.
- Right-click on
icon and select
Run as Administrator to start the tool.
- Wait until the database is updated.
- Accept the Terms of use and click Scan.
- When finished, please click Clean.
- Upon completion, click Report. A log (AdwCleaner[S*].txt) will open.
Please include the contents of that file in your reply.
Note: Reports will be saved in your system partition, usually at C:\Adwcleaner
Scan with ComboFix
This is a very powerful tool that should be used only if advised by Malware Analyst.
Do not run ComboFix on your own!
Referring to
this instruction, please download
ComboFix by sUBs and save it to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions
here.
- Right-click on
icon and select
Run as Administrator to start the tool.
- Accept the disclaimer and agree if prompted to install Recovery Console.
- Do not take any actions while ComboFix goes through your System - it may cause it to stall!
- This scan may take some time!
- When finished - it will display a logfile (located also on your main drive, usually C:\ComboFix.txt).
Include that log in your next reply.
If you'll encounter any issues with internet connection after running ComboFix, please visit
this link.
If an error about operation on the key marked for deletion will appear after running the tool, please reboot your machine.