SavingsCool cant uninstall

[TOOLMAKER4]

I tried to down load a service manual off a forum and got something that is causing freezing pop up web pages. I went to uninstall and found something that was just added labeled as SavingsCool and tried to uninstall but it just opens a web page and wont uninstall please help

 

[TwinHeadedEagle]

Hello,


Please download Zemana AntiMalware and save it to your Desktop.

• Install the program and once the installation is complete it will start automatically.
• Without changing any options, press Scan to begin.
• After the short scan is finished, if threats are detected press Next to remove them.

Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.​

• Open Zemana AntiMalware again.
• Click on
  
  icon and double click the latest report.
• Now click File > Save As and choose your Desktop before pressing Save.
• The only left thing is to attach saved report in your next message.

 

[TOOLMAKER4]

I have downloaded,run,saved and uploaded the file as requested. thank you for your time and patents in this matter.
thank you
jeff

 

[TwinHeadedEagle]

Can you please run Zemana scan one more time?

 

[TOOLMAKER4]

Yes am running it now and will reupload after.

 

[TwinHeadedEagle]

I think it won't detect anything this time, but let me know anyway, I have plan B.

P.S. You don't need to use UPPER CASE letters.

 

[TOOLMAKER4]

WHEN I OPENED UP ZEMANA THEIR WAS TWO NEW REPORTS A DEEP SCAN AND QUICK SCAN SO I PROVIDED YOU BOTH.

 

[TOOLMAKER4]

Sorry my son has corrected me on the upper case thing as I wasn't aware that it stood for yelling at people. Its a habit I am trying to break as I have always typed in upper case for last 20 years. My apologies!

 

[TwinHeadedEagle]

No problem and no worries, we will fix this issue.


Go to Zemana quarantine with

icon and find find this detection:

Adware:Win32/Kloom.A!Kaea
windowscredentialmanager\wcmasc.exe

Right click and select Restore file. Confirm with Yes.

Then go to settings by clicking

icon. Click on Exclusions and then delete all.

Close Zemana and then start it again. Click Scan and remove everything detected.


Let me know if this removed SavingsCool.

 

[TOOLMAKER4]

No sir its still their and wont let me uninstall

 

[TwinHeadedEagle]

Then you didn't do what I told you. Never mind.

FRST search

Once again we shall use FRST for additional checks. Re-run FRST/FRST64 by double-clicking:

• Copy SavingsCool into the Search: field in FRST then click the Search Registry button.
• FRST will search your computer for files and when finished it will produce a log Search.txt in the same directory the tool is run.
• Please attach it to your reply.

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.

 

[TOOLMAKER4]

I am sorry please be patient with me as I am doing the best I can. I would have my son help me to make sure I am doing this correctly but when I called him he is not available today and I work the next 3 days 14 hr. shifts so I wont be able to do this again till next week. At my age after a 14 hr shift I am not worth a plug nickle when I get home.

 

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[TOOLMAKER4]

I am back I am sorry for being appsent for so long. I raise black angus cattle and was injured by a bull back on nov. 17th. I spent 3 weeks in the hospital and one week restricted to the house. this is the first week I have been released to get out and about. I will be having another surgery right after the first of the year just as soon as it is all scheduled thru my insurance and be out for another 6 to 8 weeks. I have a lot of catching up to do over the next couple of weeks here on the farm and two get ready for Christmas. I don't want to bother you over the holidays so I will ask for your help again at a later date when things settle down a bit. once again I am sorry for just disappearing in the middle of all this and not thanking you for your time. I know how precious your time is when you are helping someone with something and they don't appear to appreciate it. please accept my appololgy as I truly do appreciate you donating your time and expertise. jeff

 

[TwinHeadedEagle]

No problem, just reply anytime.