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The author of this help request did not reply to the thread in at least 5 days. Therefore, we are going to assume that he does no longer need our help, and close this support request.
If you are the author and still need help, please send a Private Message to any staff member within the next five days. Be sure to include a link to your thread in your private message.
If your antivirus software detects the tool as malicious, it’s safe to allow FRST to run. It is a false-positive detection.
If English is not your primary language, right click on FRST.exe/FRST64.exe and rename to FRSTEnglish.exe/FRST64English.exe
Note:You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click the FRST icon to run the tool. When the tool opens click Yes to disclaimer.
Press Scan button and wait for a while.
The scanner will produced two logs on your Desktop: FRST.txt and Addition.txt.
Please attach the content of these two logs in your next reply.