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Windows Malware Removal Help & Support
Snapdo 99% Removed, Help Needed with other 1%
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<blockquote data-quote="oraswan" data-source="post: 218104" data-attributes="member: 24317"><p>Snapdo is nothing if not persistent. Running Windows 8: here's things I've done:</p><ul> <li data-xf-list-type="ul">In Windows Explorer, deleted all the references to snapdo or smartbar anywhere on the computer, including under the Appdata folder and Program Files (x86), including hidden and system folders.</li> <li data-xf-list-type="ul">Reset both Chrome and Internet Explorer.</li> <li data-xf-list-type="ul">Used Malwarebytes to quarantine several registry items.</li> <li data-xf-list-type="ul">Scoured (as best as I could?) the Registry for search related items, particularly in internet explorer and only removed what was <a href="http://malwaretips.com/blogs/remove-snapdo-virus/" target="_blank">recommended by malwaretips.com</a>'s forum topic on the subject, which I read in full.</li> <li data-xf-list-type="ul">Used AdwCleaner to finally rid IE of the Snapdo add-on (which persisted after reset, unable to remove in IE, even while running extoff).</li> <li data-xf-list-type="ul">Used Hitman, to remove a few more registry keys.</li> </ul><p>After all of this, when I use the Control Panel to Uninstall Programs, Snap.Do Engine is still there (no icon, probably because I deleted it). When I click on uninstall/change, nothing happens at all. Snap.Do Engine by ReSoft Ltd., installed 6/28/2014, version 11.77.1.17697.</p><p></p><p>I believe I acquired this via an installation of DaemonToolsLite, one slipup of a click and my entire Sunday went down the drain...</p><p></p><p>Please help.</p><p></p><p>Questions that come to mind for me:</p><ul> <li data-xf-list-type="ul">Is there something I missed? Some more registry keys?</li> <li data-xf-list-type="ul">What specifically makes programs show in the uninstall list?</li> </ul><p>I have a feeling I may have licked Snap.Do and this is a residual, but either way, I can't rest until that sucker is off the list. Thanks for any help you can provide.</p></blockquote><p></p>
[QUOTE="oraswan, post: 218104, member: 24317"] Snapdo is nothing if not persistent. Running Windows 8: here's things I've done: [LIST] [*]In Windows Explorer, deleted all the references to snapdo or smartbar anywhere on the computer, including under the Appdata folder and Program Files (x86), including hidden and system folders. [*]Reset both Chrome and Internet Explorer. [*]Used Malwarebytes to quarantine several registry items. [*]Scoured (as best as I could?) the Registry for search related items, particularly in internet explorer and only removed what was [URL='http://malwaretips.com/blogs/remove-snapdo-virus/']recommended by malwaretips.com[/URL]'s forum topic on the subject, which I read in full. [*]Used AdwCleaner to finally rid IE of the Snapdo add-on (which persisted after reset, unable to remove in IE, even while running extoff). [*]Used Hitman, to remove a few more registry keys. [/LIST] After all of this, when I use the Control Panel to Uninstall Programs, Snap.Do Engine is still there (no icon, probably because I deleted it). When I click on uninstall/change, nothing happens at all. Snap.Do Engine by ReSoft Ltd., installed 6/28/2014, version 11.77.1.17697. I believe I acquired this via an installation of DaemonToolsLite, one slipup of a click and my entire Sunday went down the drain... Please help. Questions that come to mind for me: [LIST] [*]Is there something I missed? Some more registry keys? [*]What specifically makes programs show in the uninstall list? [/LIST] I have a feeling I may have licked Snap.Do and this is a residual, but either way, I can't rest until that sucker is off the list. Thanks for any help you can provide. [/QUOTE]
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