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Software Troubleshooting
Windows 8.1 freezes up at times!?
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<blockquote data-quote="kiric96" data-source="post: 364775" data-attributes="member: 24853"><p>something similar happens to me when the video driver is no working properly.... windows wont show the screen and a freeze sound will be hear, you may look for the updated driver for your pc, long time ago I fixed a pc where windows will just give a BSOD when playing local videos on WMP this problem was caused by a corrupted codec and an incompatibility between the video driver... i will recommend you to format your pc and install a fresh windows with up to date drivers, here are the pages where you can find your drivers <a href="http://www.intel.com/p/en_US/support/detect" target="_blank">INTEL</a> or <a href="http://support.amd.com/en-us/download/auto-detect-tool" target="_blank">AMD</a></p><p></p><p>BUT as your pc is brand new i will consider to apply the warranty, because sometimes if you make a big change in your setup like formatting you will loose the protection of the warranty... but dont worry it seems that it is just a buggy driver...</p></blockquote><p></p>
[QUOTE="kiric96, post: 364775, member: 24853"] something similar happens to me when the video driver is no working properly.... windows wont show the screen and a freeze sound will be hear, you may look for the updated driver for your pc, long time ago I fixed a pc where windows will just give a BSOD when playing local videos on WMP this problem was caused by a corrupted codec and an incompatibility between the video driver... i will recommend you to format your pc and install a fresh windows with up to date drivers, here are the pages where you can find your drivers [URL='http://www.intel.com/p/en_US/support/detect']INTEL[/URL] or [URL='http://support.amd.com/en-us/download/auto-detect-tool']AMD[/URL] BUT as your pc is brand new i will consider to apply the warranty, because sometimes if you make a big change in your setup like formatting you will loose the protection of the warranty... but dont worry it seems that it is just a buggy driver... [/QUOTE]
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