You find the match you want, but the official sale is sold out. A resale listing appears with seats available and a bold “150% Money Back” promise.
That sounds comforting when a trip is already taking shape. Before booking, it is worth understanding exactly what the promise would do on match day.
Overview
The verdict: a real resale marketplace, not a free insurance policy
FootballTicketNet identifies itself as a secondary football-ticket marketplace. It says independent sellers set prices that can exceed the ticket’s original face value.
Its advertised 150% buyer guarantee does not promise 150% cash back. On a covered failure, it promises the ticket price back plus 50% as platform credit.
That credit is not transferable or redeemable for cash and expires after 24 months. The company first attempts comparable or better replacement tickets.
We found a substantial public review footprint, including many successful-purchase reports. Calling the entire marketplace a scam would misrepresent the evidence.
The sharper conclusion is this: use official club or organizer channels first. Choose resale only if you accept higher prices, late delivery, and limited recovery for travel costs.
The 150% headline needs simple arithmetic
Suppose your ticket price is $400 and a covered failure prevents valid entry. The stated benefit is $400 returned plus $200 to spend on a later booking.
You do not receive $600 in cash. The $200 helps only if you use this marketplace again before the credit expires.
Additional travel, lodging, meals, and the disappointment of missing a match are not magically covered by that label.
The guarantee also has eligibility rules. A canceled match, a change of plans, or a refusal caused by your own documentation does not receive the same treatment.
What to verify before you click Buy
Make the order decision around four concrete facts:
- Is an authorized primary ticket still available from the club or organizer?
- What is the full per-ticket price compared with face value?
- When and how will tickets reach you, including a hotel or mobile transfer?
- What proof would be needed if entry fails, and when must it be submitted?
- Which legal group company processes the payment shown on the receipt?
- Would site credit have any value to you if this is a once-in-a-lifetime trip?
If a missed match would make an expensive trip pointless, a replacement-or-credit remedy may be much weaker than it first sounds.
What “150% Money Back” Actually Means
The guarantee page splits its headline into two parts: 100% of the paid ticket price refunded and another 50% of that price as FootballTicketNet credit.
The company says the credit sits in your account for 24 months. You cannot sell it, share it, or withdraw it as money.
This is not a minor wording point. Someone planning one match abroad may never make another booking, so the extra credit has little practical value.
The promise applies when tickets do not reach you before the event starts or valid tickets are refused at the venue entrance.
Even then, the company’s first remedy is to seek comparable or better replacement tickets from the seller. The refund-and-credit formula follows if that fails.
For a refused-entry claim, the guarantee page asks for written confirmation from the venue and submission within the period specified in the terms.
That can be difficult at a crowded turnstile. Know where the box office or supervisor desk is, and contact marketplace support immediately if a scan fails.
The extra 50% credit can also be unavailable on certain partner or API orders or orders with a reduced standard booking fee.
In those cases, the company’s guarantee page says the 100% ticket refund can remain while the voluntary additional credit does not.
A promotion code entered by a normal customer does not automatically disqualify the extra credit, according to the policy. Do not confuse that with partner-channel exclusions.
It is wise to save the guarantee page as it appears when you pay. Policies can change, and the order date matters to any later claim.
Most importantly, the guarantee is a specified contractual remedy. It is not a promise that nothing inconvenient can happen to your trip.
How a Resale Booking and Claim Unfolds
Step 1: The official allocation runs out
Fans often find reseller sites after club memberships, ballots, or public sales offer no remaining seats. Scarcity makes a higher price feel normal.
Before paying a reseller, recheck the club’s official ticket exchange and authorized partners. Availability can change as members return seats.
Confirm whether the match has restrictions on ticket transfers, away-supporter seating, or named admission. The venue’s rules still matter on resale tickets.
Do not assume a listing is officially affiliated because it shows team logos or appears high in a search result.
FootballTicketNet’s own terms say it is not connected with the relevant box offices, venues, or teams. That disclosure is more useful than a glossy banner.
Step 2: The price reflects a seller’s market
The marketplace says sellers set prices above or below face value. A premium may be substantial for a major match.
Compare the price for one ticket with the official face value and total order. A displayed number may be per ticket rather than per group.
Read seating-category descriptions carefully. “Long side” or “upper tier” may not identify an exact block or row at purchase time.
If the listing offers different delivery types, note the one you selected. Hotel delivery, pickup, mobile transfer, and printed tickets create different logistics.
Save the completed cart and confirmation. A dispute later depends on what you actually bought, not the price currently shown for another listing.
Step 3: The ticket may arrive close to kickoff
The site’s terms say many tickets arrive one or two days before a match, with some delivered on match day.
That may be normal in a secondary market, but it leaves little time to resolve a bad address, incompatible mobile wallet, or failed transfer.
Give accurate contact details and remain reachable while traveling. Confirm roaming, email access, and any venue app required for admission.
If staying at a hotel, check whether reception can accept a courier envelope in your name. Keep the hotel’s address and booking reference consistent.
A ticket not yet delivered is not automatically a scam. It is a risk to manage when flights and accommodation are already paid.
Step 4: A delivery or entry problem demands immediate action
When a ticket is missing, contact support before kickoff and state the order number, match, current location, and available delivery channel.
At a turnstile, do not leave after one failed scan without asking venue staff what the system says. Wrong gate or transfer timing can be fixable.
If the venue says a ticket is invalid, request written confirmation while you are there. The guarantee names that document for refused-entry claims.
Record time, gate, staff desk, and the exact error. Avoid posting the full barcode online because another person may try to use it.
Tell marketplace support immediately and ask it to attempt the replacement promised in its policy. Preserve every chat and email response.
Step 5: Replacement comes before the refund formula
Under the guarantee, the marketplace goes back to the seller for comparable or better tickets first. That can be helpful if you still have time to enter.
Check any replacement’s seating, quantity, transfer method, and delivery time before accepting. A last-minute replacement should actually get your group inside.
If no workable replacement is provided, ask in writing whether your claim meets the 100% refund plus 50% credit conditions.
Submit the venue’s written refusal or proof of non-delivery within the specified window. Do not wait until travel is over to start a claim.
Avoid assuming the 50% component will appear as cash on your original card. It is a platform balance with a separate lifespan.
Step 6: Event changes follow a different rule
Cancellation and rescheduling are not the same as a ticket that fails at the gate. The 150% guarantee page treats them separately.
The site says a canceled event with no reschedule receives a refund under its terms. Rescheduled matches generally remain valid for the new date.
If you cannot travel on the new date, the platform may help relist the tickets, but that is not the same as an automatic refund.
Check the club and competition schedule often. Broadcast changes can shift kickoff times after travel plans are made.
Booking nonrefundable travel before a match date is firm increases exposure the ticket guarantee does not remove.
Where the Guarantee Stops Protecting You
The strongest reason to read exclusions is simple: a valid ticket can still fail to produce the evening you imagined.
If you arrive late, lack required identification, choose the wrong section, or cannot open your mobile ticket, the guarantee may not apply.
The page specifically excludes customer-side delivery failures and refusals unrelated to ticket validity, such as age, dress code, behavior, or security checks.
Some grounds depend on venue and event rules. Verify those with the organizer, not only the resale listing.
The seller’s terms also state that orders generally cannot be canceled at will. A change of plans can leave you trying to resell.
None of this makes the marketplace fraudulent. It means the consumer carries risks beyond the narrow failed-ticket scenario.
Consider the travel equation. A $400 ticket may anchor $1,000 in flights and accommodation, yet the listed guarantee is based on the ticket price.
Even an honored $400 refund plus $200 credit would not turn a missed trip into a $1,400 cash recovery.
Buying travel insurance may help with some covered events, but policies vary. Read the insurance terms rather than assuming a reseller guarantee substitutes for it.
Use a payment method with buyer protections and keep documentation. A card dispute is not a shortcut around the marketplace’s stated terms.
Any claim should identify a concrete failure: tickets did not arrive, were invalid, or were materially different from the order.
Company, Address, and Fulfillment Checks
The platform names its merchant-of-record entities
The terms list group companies in Estonia, Delaware, and Dubai. The exact company processing a transaction depends on the payment route.
This disclosure is more specific than a faceless checkout. Keep the receipt and card descriptor so you know which entity handled your order.
Multiple entities are not proof of wrongdoing. They do make accurate documentation important if you need a refund or dispute.
A company address is not a ticket pickup point
Do not confuse a corporate mailing address with the venue location where a ticket might be collected.
Read your delivery instructions for the actual gate, box office, hotel, or mobile transfer. Confirm any change directly through the order channel.
For an international match, build enough travel time to handle a changed collection point on the day.
Support is valuable only while the match is still reachable
The guarantee offers email or messenger help. Save those channels and your order number before leaving for the stadium.
If tickets are delayed, ask for a specific delivery update and an escalation path. Do not accept a vague assurance at the final hour.
Preserve timestamps. They show when you first reported a problem and whether a replacement remained possible.
The receipt defines the financial claim
The guarantee calculates its 100% refund and potential 50% credit from the paid ticket price. That is why the receipt matters.
Save separate line items, any partner route, and any discount. Credit eligibility can depend on how an order was placed.
Ask support to explain any difference between your calculation and its offered resolution before you accept it.
What to Do If Your FootballTicketNet Order Goes Wrong
- Identify the exact problem. Separate non-delivery, a failed scan, a seat mismatch, and an event schedule change. The guarantee treats these differently.
- Contact support before kickoff. Give the order number, match, location, and the time remaining. Ask for a specific replacement or delivery plan.
- Get venue confirmation for refused entry. Ask a gate supervisor or box office for written confirmation that the ticket was refused. Save the barcode privately.
- Keep transaction evidence. Preserve the listing, order confirmation, delivery instructions, support messages, and any written venue response.
- Submit the claim on time. Follow the current guarantee and terms for the claim window. Ask whether the remedy is replacement, cash refund, site credit, or another event-rule outcome.
- Escalate unresolved failures carefully. If an eligible remedy is denied, contact your card issuer with the specific evidence. Do not claim the whole marketplace is fake when your dispute concerns one order.
Travel costs deserve a separate check with your airline, hotel, or insurer. The ticket guarantee does not automatically reimburse those expenses.
Frequently Asked Questions
Is FootballTicketNet a scam?
We found an operating secondary marketplace with substantial public customer feedback, not evidence that the whole site is fake. Buyers still face resale risks.
Does 150% money back mean 150% in cash?
No. For a covered failure without a replacement, the policy describes a 100% ticket-price refund plus 50% of that price as site credit.
When does the 50% credit expire?
The guarantee says 24 months after issue. It cannot be transferred or exchanged for cash.
What if my ticket arrives on match day?
The terms acknowledge that some tickets are delivered that late. Stay reachable and contact support promptly if delivery is in doubt.
What if the venue rejects my ticket?
Ask venue staff for written confirmation of the refusal, contact support immediately, and submit a claim within the applicable time limit.
Will a rescheduled match trigger 150% compensation?
Generally no. The guarantee treats rescheduling separately and says the tickets remain valid for the new date, with possible relisting help.
The Bottom Line
FootballTicketNet is a disclosed resale marketplace. Its 150% headline sounds broader than its practical remedy, which is ticket-price cash back plus restricted site credit.
Try official tickets first. If you use resale, compare the full price, prepare for late delivery, save the guarantee, and know how to prove a match-day failure.
