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BNC Billing PayPal Email Scam – What Is It & How It Works

By Stelian4 min read

PayPal is one of the most popular and trusted online payment platforms in the world. However, it also attracts scammers who try to exploit its users by sending fake emails that look like they are from PayPal. One of these scams is the BNC Billing PayPal scam email invoice, which claims that your invoice has been canceled and that you need to call a customer support number to resolve the issue. In this blog post, we will explain how this scam works, how to spot it, and how to avoid it.

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What is the BNC Billing PayPal Scam Email Invoice?

The BNC Billing PayPal scam email invoice is a phishing email that pretends to be from PayPal. It informs you that you have authorized four payments of $497.00 USD to Binance Holdings Ltd, a cryptocurrency exchange platform. It then says that BNC Billing has canceled your invoice and that you need to call a toll-free number (+1-888-214-7921) for more information.

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The email looks very convincing, as it uses the PayPal logo, colors, and fonts. It also includes a fake invoice number, a seller note, and a link to view your estimate. However, this email is not from PayPal, and the invoice is not real. It is a scam that tries to trick you into calling a fake customer support number.

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The email looks something like this:

Hello, You authorized 4 payments of $49? OO USD to Binance Holdings Ltd Call +1-888) 244-7921 for more information

BNC Billing canceled your invoice

Invoice number: TXID#17792A70

Invoice total: $497.00 USD

Seller note to customer

Thank you for your order. If you did not authorize this, call us at +1(888)214-7921

PayPal

What Happens If You Call the Fake Customer Support Number?

If you call the fake customer support number (+1-888-214-7921), you will be connected to a scammer who will pretend to be a PayPal representative. The scammer will try to convince you that your invoice has been canceled due to a security breach or an unauthorized transaction. They will then ask you to provide personal and financial information, such as your PayPal password, credit card number, bank account details, or social security number. They may also ask you to download software or visit a website that will allow them to remotely access your computer or device.

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The scammer will use this information to steal your money, identity, or data. They may also use it to make fraudulent purchases or transactions on your behalf. If you fall for this scam, you could lose hundreds or thousands of dollars and compromise your online security.

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How to Spot and Avoid the BNC Billing PayPal Scam Email Invoice?

The BNC Billing PayPal scam email invoice is very deceptive and can easily fool unsuspecting users. However, there are some signs that can help you identify it as a scam and avoid it. Here are some tips on how to spot and avoid the BNC Billing PayPal scam email invoice:

  • Check the sender’s email address. The email address of the sender should match the official domain of PayPal (e.g., @paypal.com). If the email address is from a different domain (e.g., @billingteam.com), it is likely a scam.
  • Check the recipient’s name. The email should address you by your full name or username, not by generic terms like “Dear Customer” or “Hello”. If the email does not address you personally, it is likely a scam.
  • Check the grammar and spelling. The email should be written in clear and professional language, without any grammatical or spelling errors. If the email contains typos or mistakes, it is likely a scam.
  • Check the links and attachments. The email should not contain any links or attachments that ask you to verify your account, update your information, or view your invoice. If the email contains any links or attachments, do not click on them or open them. They could lead you to malicious websites or download malware on your computer or device.
  • Check the phone number. The email should not ask you to call a customer support number that is not listed on the official PayPal website (www.paypal.com). If the email asks you to call a different number (e.g., +1-888-214-7921), it is likely a scam.
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What to Do If You Receive the BNC Billing PayPal Scam Email Invoice?

If you receive the BNC Billing PayPal scam email invoice, do not panic or respond to it. Instead, follow these steps:

  • Delete the email from your inbox and trash folder.
  • Report the email to PayPal by forwarding it to spoof@paypal.com.
  • Report the email to the Federal Trade Commission (FTC) by visiting www.ftc.gov/complaint.
  • Change your PayPal password and security questions.
  • Monitor your PayPal account and bank statements for any suspicious activity.

Check if you’re device is infected with malware

The BNC Billing PayPal email scam can contain malware within the attachments or links that appear in the body of the email. By interacting with the malware — for example, opening or downloading an attachment that contains a malicious payload — the user may unknowingly infect their device or network, enabling attackers to gain access to protected applications and data.

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To check your computer or phone for Trojans, browser hijackers, or other malware and remove them for free, you run a scan with Malwarebytes Free.

Malwarebytes runs on Windows, Mac, and Android. Click the tab below for the device you want to scan, then follow the steps to remove any malware it finds.

Scan Your Computer with Malwarebytes for Windows

Malwarebytes is one of the most popular and trusted anti-malware tools for Windows — and it’s completely free for removing infections. It catches threats that many antivirus programs miss, including adware, browser hijackers, and trojans. Follow the steps below to scan and clean your PC in just a few minutes.

  1. Download Malwarebytes

    Click the button below to download the latest version of Malwarebytes for Windows from the official source. The free version is all you need — it will scan your computer and remove adware, browser hijackers, and other malicious software at no cost.

    Malwarebytes Free for WindowsScans and removes malware at no cost
    Download MalwarebytesOfficial installer for Windows 11 and 10. Your download starts right away.Want real-time protection? See Malwarebytes Premium
  2. Install Malwarebytes

    When the download finishes, open your Downloads folder and double-click the MBSetup file. If Windows shows a User Account Control pop-up, click “Yes” to allow the installation.

    MBAM1
  3. Follow the On-Screen Prompts to Install Malwarebytes

    The setup wizard will walk you through a few quick screens:

    • Choose where you’re installing the program — “Personal Computer” or “Work Computer” — then click Next.

      MBAM3 1
    • Malwarebytes will now install on your device. This usually takes under a minute.

      MBAM4
    • When installation is complete, the “Welcome to Malwarebytes” screen will open automatically.

      MBAM6 1
    • On the final screen, click Open Malwarebytes to launch the program.

      MBAM5 1
  4. Enable “Scan for Rootkits”

    Before scanning, turn on rootkit detection so Malwarebytes can find even the most hidden threats. Click the Settings gear icon on the left side of the screen.

    MBAM8

    In the settings menu, find “Scan for rootkits” and click the toggle so it turns blue.

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    Done? Click “Dashboard” in the left pane to return to the main screen.

  5. Start the Scan

    Click the blue Scan button. Malwarebytes will automatically update its virus database and start checking your computer for malware.

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  6. Wait for the Scan to Finish

    The scan checks your entire system for browser hijackers and other malicious programs, so it can take 5 to 20 minutes depending on your computer. Feel free to do something else — just check back occasionally to see the progress.

    MBAM11
  7. Quarantine the Detected Threats

    When the scan is done, you’ll see a list of everything Malwarebytes found — malware, adware, and potentially unwanted programs. Click the “Quarantine” button to remove all of them at once.

    MBAM12

    Malwarebytes will now remove the malicious files and registry entries and move them safely into quarantine.

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  8. Restart Your Computer

    Some threats can only be fully removed after a reboot. If Malwarebytes asks you to restart, click Yes. Once you’re logged back in, Malwarebytes has finished removing the threats it found.

    MBAM14

That’s it — your Windows computer is now free of trojans, adware, browser hijackers, and other malware.

Keep your PC protectedStop the next infection before it starts
If your antivirus let this threat through, it may not be enough on its own. Malwarebytes Premium adds real-time protection that blocks malware, ransomware, and malicious websites before they can infect your computer.See Malwarebytes Premium

If you are still having problems with your computer after completing these instructions, then please follow one of the steps:

Scan Your Mac with Malwarebytes for Mac

Malwarebytes for Mac is a free on-demand scanner that removes the malware other security software tends to miss — adware, browser hijackers, and unwanted programs included. Cleaning an infected Mac with Malwarebytes has always been completely free, and it’s our go-to recommendation. Follow the steps below to scan and clean your Mac in just a few minutes.

  1. Download Malwarebytes for Mac

    Click the button below to download the latest version of Malwarebytes for Mac.

    Malwarebytes Free for MacScans and removes malware at no cost
    Download MalwarebytesOfficial installer for macOS. Your download starts right away.Want real-time protection? See Malwarebytes Premium
  2. Open the Malwarebytes setup file

    When the download finishes, open your Downloads folder and double-click the setup file to begin the installation.

    Double-click on setup file to install Malwarebytes

  3. Follow the On-Screen Prompts to Install Malwarebytes

    The Malwarebytes for Mac Installer will guide you through a few quick screens. Click “Continue” and keep following the prompts until the installation completes.

    Click Continue to install Malwarebytes for Mac

    Click again on Continue to install Malwarebytes for Mac

    Click Install to install Malwarebytes on Mac

    When the installation is complete, Malwarebytes opens to the Welcome to Malwarebytes screen. Click “Get started“.

  4. Select “Personal Computer” or “Work Computer”

    Malwarebytes will ask what type of computer you’re installing it on. Click either Personal Computer or Work Computer, whichever applies.
    Select Personal Computer or Work Computer mac

  5. Start the Scan

    Click the “Scan” button. Malwarebytes will automatically update its detection database and begin checking your Mac for malware.
    Click on Scan button to start a system scan Mac

  6. Wait for the Scan to Finish

    Malwarebytes will scan your Mac for adware, browser hijackers, and other malicious programs. This can take a few minutes, so feel free to do something else — just check back occasionally to see the progress.
    Wait for Malwarebytes for Mac to scan for malware

  7. Quarantine the Detected Threats

    When the scan is done, you’ll see a list of everything Malwarebytes found. Click the “Quarantine” button to remove all the threats at once.
    Review the malicious programs and click on Quarantine to remove malware

  8. Restart Your Mac

    Malwarebytes will now remove all the malicious files it found. Some threats can only be fully removed after a reboot — if Malwarebytes asks you to restart, allow it. Once you’re logged back in, your Mac is clean.
    Malwarebytes For Mac requesting to restart computer

That’s it — your Mac is now free of adware, browser hijackers, and other malware.

Keep your Mac protectedStop the next infection before it starts
If your Mac got infected, its built-in protection may not be enough on its own. Malwarebytes Premium for Mac adds real-time protection that blocks malware and adware before they can infect your Mac.See Malwarebytes Premium

If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our Mac Malware Removal Help & Support forum.

Scan Your Phone with Malwarebytes for Android

Malwarebytes for Android automatically detects and removes dangerous threats like malware and ransomware so you don’t have to worry about your most-used device being compromised. Aggressive detection of adware and potentially unwanted programs keeps your Android phone or tablet running smooth.

  1. Download Malwarebytes for Android.

    You can download Malwarebytes for Android by clicking the link below.

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    Get Malwarebytes for AndroidOpens Google Play in a new tab.Want real-time protection? See Malwarebytes Premium for Android
  2. Install Malwarebytes for Android on your phone.

    In the Google Play Store, tap “Install” to install Malwarebytes for Android on your device.

    Tap Install to install Malwarebytes for Android

    When the installation process has finished, tap “Open” to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.
    Malwarebytes for Android - Open App

  3. Follow the on-screen prompts to complete the setup process

    When Malwarebytes will open, you will see the Malwarebytes Setup Wizard which will guide you through a series of permissions and other setup options.
    This is the first of two screens that explain the difference between the Premium and Free versions. Swipe this screen to continue.
    Malwarebytes Setup Screen 1
    Tap on “Got it” to proceed to the next step.
    Malwarebytes Setup Screen 2
    Malwarebytes for Android will now ask for a set of permissions that are required to scan your device and protect it from malware. Tap on “Give permission” to continue.
    Malwarebytes Setup Screen 3
    Tap on “Allow” to permit Malwarebytes to access the files on your phone.
    Malwarebytes Setup Screen 4

  4. Update database and run a scan with Malwarebytes for Android

    You will now be prompted to update the Malwarebytes database and run a full system scan.

    Malwarebytes fix issue

    Click on “Update database” to update the Malwarebytes for Android definitions to the latest version, then click on “Run full scan” to perform a system scan.

    Update database and run Malwarebytes scan on phone

  5. Wait for the Malwarebytes scan to complete.

    Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Malwarebytes scanning Android for Vmalware

  6. Click on “Remove Selected”.

    When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes for Android has detected. To remove the malicious apps that Malwarebytes has found, tap on the “Remove Selected” button.
    Remove malware from your phone

  7. Restart your phone.

    Malwarebytes for Android will now remove all the malicious apps that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your device.


That’s it — your Android device is now free of malicious apps, adware, and browser redirects.

Keep your phone protectedStop the next infection before it starts
Malwarebytes for Android Premium adds real-time protection that blocks malicious apps and scam links before they can harm your phone.See Malwarebytes for Android

If you are still having problems with your phone after completing these instructions, then please follow one of the steps:

Pause before the next suspicious message.

A convincing message can lead to a fake login page. These tools add checks and browsing protection alongside your own verification.

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Check the message before you respond.

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Cut down the distractions around you.

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Features vary by device and plan. These tools add protection; they do not guarantee that a website or offer is trustworthy.

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Written by

Stelian

Stelian leverages over a decade of cybersecurity expertise to lead malware analysis and removal, uncover scams, and educate people. His experience provides insightful analysis and valuable perspective.

61,116 articlesWriting since 2011
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