PayPal is one of the most popular and trusted online payment platforms in the world. However, it also attracts scammers who try to exploit its users by sending fake emails that look like they are from PayPal. One of these scams is the BNC Billing PayPal scam email invoice, which claims that your invoice has been canceled and that you need to call a customer support number to resolve the issue. In this blog post, we will explain how this scam works, how to spot it, and how to avoid it.
What is the BNC Billing PayPal Scam Email Invoice?
The BNC Billing PayPal scam email invoice is a phishing email that pretends to be from PayPal. It informs you that you have authorized four payments of $497.00 USD to Binance Holdings Ltd, a cryptocurrency exchange platform. It then says that BNC Billing has canceled your invoice and that you need to call a toll-free number (+1-888-214-7921) for more information.
The email looks very convincing, as it uses the PayPal logo, colors, and fonts. It also includes a fake invoice number, a seller note, and a link to view your estimate. However, this email is not from PayPal, and the invoice is not real. It is a scam that tries to trick you into calling a fake customer support number.
The email looks something like this:
Hello, You authorized 4 payments of $49? OO USD to Binance Holdings Ltd Call +1-888) 244-7921 for more information
BNC Billing canceled your invoice
Invoice number: TXID#17792A70
Invoice total: $497.00 USD
Seller note to customer
Thank you for your order. If you did not authorize this, call us at +1(888)214-7921
PayPal
What Happens If You Call the Fake Customer Support Number?
If you call the fake customer support number (+1-888-214-7921), you will be connected to a scammer who will pretend to be a PayPal representative. The scammer will try to convince you that your invoice has been canceled due to a security breach or an unauthorized transaction. They will then ask you to provide personal and financial information, such as your PayPal password, credit card number, bank account details, or social security number. They may also ask you to download software or visit a website that will allow them to remotely access your computer or device.
The scammer will use this information to steal your money, identity, or data. They may also use it to make fraudulent purchases or transactions on your behalf. If you fall for this scam, you could lose hundreds or thousands of dollars and compromise your online security.
How to Spot and Avoid the BNC Billing PayPal Scam Email Invoice?
The BNC Billing PayPal scam email invoice is very deceptive and can easily fool unsuspecting users. However, there are some signs that can help you identify it as a scam and avoid it. Here are some tips on how to spot and avoid the BNC Billing PayPal scam email invoice:
- Check the sender’s email address. The email address of the sender should match the official domain of PayPal (e.g., @paypal.com). If the email address is from a different domain (e.g., @billingteam.com), it is likely a scam.
- Check the recipient’s name. The email should address you by your full name or username, not by generic terms like “Dear Customer” or “Hello”. If the email does not address you personally, it is likely a scam.
- Check the grammar and spelling. The email should be written in clear and professional language, without any grammatical or spelling errors. If the email contains typos or mistakes, it is likely a scam.
- Check the links and attachments. The email should not contain any links or attachments that ask you to verify your account, update your information, or view your invoice. If the email contains any links or attachments, do not click on them or open them. They could lead you to malicious websites or download malware on your computer or device.
- Check the phone number. The email should not ask you to call a customer support number that is not listed on the official PayPal website (www.paypal.com). If the email asks you to call a different number (e.g., +1-888-214-7921), it is likely a scam.
What to Do If You Receive the BNC Billing PayPal Scam Email Invoice?
If you receive the BNC Billing PayPal scam email invoice, do not panic or respond to it. Instead, follow these steps:
- Delete the email from your inbox and trash folder.
- Report the email to PayPal by forwarding it to spoof@paypal.com.
- Report the email to the Federal Trade Commission (FTC) by visiting www.ftc.gov/complaint.
- Change your PayPal password and security questions.
- Monitor your PayPal account and bank statements for any suspicious activity.
Check if you’re device is infected with malware
The BNC Billing PayPal email scam can contain malware within the attachments or links that appear in the body of the email. By interacting with the malware — for example, opening or downloading an attachment that contains a malicious payload — the user may unknowingly infect their device or network, enabling attackers to gain access to protected applications and data.
To check your computer or phone for Trojans, browser hijackers, or other malware and remove them for free, you run a scan with Malwarebytes Free.
Malwarebytes runs on Windows, Mac, and Android. Click the tab below for the device you want to scan, then follow the steps to remove any malware it finds.
Scan Your Computer with Malwarebytes for Windows
Malwarebytes is one of the most popular and trusted anti-malware tools for Windows — and it’s completely free for removing infections. It catches threats that many antivirus programs miss, including adware, browser hijackers, and trojans. Follow the steps below to scan your PC and remove what Malwarebytes finds.
Download Malwarebytes
Click the button below to download the latest version of Malwarebytes for Windows from the official source. The free version is all you need — it will scan your computer and remove adware, browser hijackers, and other malicious software at no cost.
Download MalwarebytesOfficial installer for Windows 11 and 10. Your download starts right away.Want real-time protection? See Malwarebytes Premium
Malwarebytes Free for WindowsScans and removes malware at no cost-
Install Malwarebytes
When the download finishes, open your Downloads folder and double-click the MBSetup file. If Windows shows a User Account Control pop-up, click “Yes” to allow the installation.
Follow the On-Screen Prompts to Install Malwarebytes
The setup wizard will walk you through a few quick screens:
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Choose where you’re installing the program — “Personal Computer” or “Work Computer” — then click Next.
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Malwarebytes will now install on your device. This usually takes under a minute.
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When installation is complete, the “Welcome to Malwarebytes” screen will open automatically.
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On the final screen, click Open Malwarebytes to launch the program.
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Optional: Check for rootkits with a Custom Scan
You don’t need to change any settings for a normal scan. The standard Threat Scan in the next step is enough for most problems, so you can go straight to it.
If you also want to check for rootkits, use a Custom Scan. In current versions of Malwarebytes, rootkit scanning is only available there:
- On the Scanner tile, click the three-dot menu and select Advanced Scan.
- Choose Custom Scan. In its options, check Scan for rootkits.
- Select your system drive (usually C:\) as the location to scan, then start the scan. It takes longer than a Threat Scan.
- When it finishes, review and quarantine the results as described in the steps below.
Rootkit scanning isn’t available on Windows devices with ARM processors.
Start the Scan
Click the blue Scan button. Malwarebytes will automatically update its virus database and start checking your computer for malware.
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Wait for the Scan to Finish
The scan checks your entire system for browser hijackers and other malicious programs, so it can take 5 to 20 minutes depending on your computer. Feel free to do something else — just check back occasionally to see the progress.
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Quarantine the Detected Threats
When the scan is done, you’ll see a list of everything Malwarebytes found — malware, adware, and potentially unwanted programs. Click the “Quarantine” button to remove all of them at once.
Malwarebytes will now remove the malicious files and registry entries and move them safely into quarantine.
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Restart Your Computer
Some threats can only be fully removed after a reboot. If Malwarebytes asks you to restart, click Yes. Once you’re logged back in, Malwarebytes has finished removing the threats it found.
When the scan is done, check whether the problems you noticed have stopped. If they continue, see the options below.
If you are still having problems with your computer after completing these instructions, then please follow one of the steps:
- Run a computer scan with ESET Online Scanner
- Ask for help in our Windows Malware Removal Help & Support forum.
Scan Your Mac with Malwarebytes for Mac
Malwarebytes for Mac is a free on-demand scanner that removes the malware other security software tends to miss — adware, browser hijackers, and unwanted programs included. Cleaning an infected Mac with Malwarebytes has always been completely free, and it’s our go-to recommendation. Follow the steps below to scan your Mac and remove what Malwarebytes finds.
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Download Malwarebytes for Mac
Click the button below to download the latest version of Malwarebytes for Mac.
Download MalwarebytesOfficial installer for macOS. Your download starts right away.Want real-time protection? See Malwarebytes PremiumMalwarebytes Free for MacScans and removes malware at no cost -
Open the Malwarebytes setup file
When the download finishes, open your Downloads folder and double-click the setup file to begin the installation.
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Follow the On-Screen Prompts to Install Malwarebytes
The Malwarebytes for Mac Installer will guide you through a few quick screens. Click “Continue” and keep following the prompts until the installation completes.
When the installation is complete, Malwarebytes opens to the Welcome to Malwarebytes screen. Click “Get started“.
Malwarebytes needs Full Disk Access to check your whole Mac. When it asks, open System Settings > Privacy & Security > Full Disk Access, turn on Malwarebytes (it may be listed as Malwarebytes Protection), and confirm with your password or Touch ID. Then return to Malwarebytes. On macOS Monterey and earlier, this setting is in System Preferences > Security & Privacy > Privacy.
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Select “Personal Computer” or “Work Computer”
Malwarebytes will ask what type of computer you’re installing it on. Click either Personal Computer or Work Computer, whichever applies.
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Start the Scan
Click the “Scan” button. Malwarebytes will automatically update its detection database and begin checking your Mac for malware.
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Wait for the Scan to Finish
Malwarebytes will scan your Mac for adware, browser hijackers, and other malicious programs. This can take a few minutes, so feel free to do something else — just check back occasionally to see the progress.
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Quarantine the Detected Threats
When the scan is done, you’ll see a list of everything Malwarebytes found. Click the “Quarantine” button to remove all the threats at once.
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Restart Your Mac
Malwarebytes will now remove all the malicious files it found. Some threats can only be fully removed after a reboot — if Malwarebytes asks you to restart, allow it. Once you’re logged back in, check whether the problems you noticed have stopped. If they come back, save the scan report and ask for help in our forum.
If the problems you noticed continue after the scan, see the options below.
If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our Mac Malware Removal Help & Support forum.
Scan Your Phone with Malwarebytes for Android
Malwarebytes for Android scans your phone or tablet for malware, adware, and potentially unwanted apps. The free version scans only when you start a scan. Real-time protection, which checks apps automatically, is part of the paid Premium version.
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Download Malwarebytes for Android.
You can download Malwarebytes for Android by clicking the link below.
Get Malwarebytes for AndroidOpens Google Play in a new tab.Want real-time protection? See Malwarebytes Premium for AndroidMalwarebytes for AndroidScans your phone and removes malware at no cost -
Install Malwarebytes for Android on your phone.
In the Google Play Store, tap “Install” to install Malwarebytes for Android on your device.
When the installation process has finished, tap “Open” to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.
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Follow the on-screen prompts to complete the setup process
When Malwarebytes opens, it walks you through a short setup. Tap Get started and follow the prompts. If you see an offer for a trial or a paid plan, read it before you accept. You can skip it and keep using the free scanner.
Malwarebytes will ask for permission to access the files on your phone so it can scan them. Tap Allow, or turn on the permission in the Android screen that opens, then return to Malwarebytes.
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Run a scan with Malwarebytes for Android
On the main screen, tap Scan now. In some versions, you open the menu, tap Scanner, and then tap Run a scan.
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Wait for the Malwarebytes scan to complete.
Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
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Remove the detected apps.
When the scan has been completed, you will see a list of the threats that Malwarebytes for Android has detected. Next to each detected item, tap the menu icon (three dots), then choose to uninstall the app or delete the file. Android then asks you to confirm. Tap OK or Uninstall to remove the app.
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Restart your phone.
When the detected apps are removed, restart your phone if Malwarebytes asks you to. Then check whether the problems you noticed have stopped.
If the problems you noticed continue after the scan, see the options below.
If you are still having problems with your phone after completing these instructions, then please follow one of the steps:
- Ask for help in our Mobile Malware Removal Help & Support forum.
- Only as a last resort, reset your phone to factory settings. Read the warning below first.
- Back up your photos, videos, files, and messages, for example to your Google account or a computer.
- Make sure you know your Google account email and password. The phone asks for them after the reset. If you changed the password recently, Google recommends waiting 24 hours before you reset.
- On a Samsung phone, also make sure you know your Samsung account password.
- If you use an authenticator app for two-step verification, move your accounts to another device or save your backup codes first.
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