DHL ‘Package On The Way’ Email Scam: How The Scam Works!

Scams have become increasingly prevalent in the digital age, with cybercriminals constantly devising new methods to deceive unsuspecting individuals. One such scam that has gained traction in recent years is the DHL ‘Package On The Way’ email scam. This article aims to provide a comprehensive overview of this scam, including what it is, how it works, what to do if you have fallen victim, technical details, and relevant statistics.

Scams

What is the DHL ‘Package On The Way’ Email Scam?

The DHL ‘Package On The Way’ email scam is a phishing scam that targets individuals by sending them fraudulent emails claiming to be from DHL, a well-known international courier and logistics company. The scam typically involves an email notification informing the recipient that a package is on its way and providing a tracking number for reference.

These emails are designed to appear legitimate, often including DHL’s logo, branding, and even official-looking email addresses. The goal of the scam is to trick recipients into clicking on a link or downloading an attachment, which can lead to various negative consequences, such as malware infections, identity theft, or financial loss.

How Does the DHL ‘Package On The Way’ Email Scam Work?

The DHL ‘Package On The Way’ email scam relies on social engineering techniques to manipulate recipients into taking action. Here is a step-by-step breakdown of how the scam typically unfolds:

  1. The scammer sends an email that appears to be from DHL, using a spoofed email address or a compromised account.
  2. The email subject line often includes phrases like “Your package is on its way” or “Delivery notification.”
  3. The email body contains convincing details, such as a tracking number, estimated delivery date, and a link or attachment for more information.
  4. If the recipient clicks on the link or downloads the attachment, they may be directed to a fake DHL website or prompted to install malicious software.
  5. Once the recipient interacts with the fraudulent content, the scammer can gain access to sensitive information, such as login credentials, credit card details, or personal identification.

It is important to note that DHL is not directly involved in these scams. The scammers are merely using the company’s name and reputation to deceive unsuspecting individuals.

What to Do If You Have Fallen Victim to the Scam?

If you have fallen victim to the DHL ‘Package On The Way’ email scam, it is crucial to take immediate action to minimize the potential damage. Here are the steps you should follow:

  1. Disconnect from the internet: If you suspect that your device may be compromised, disconnect from the internet to prevent further unauthorized access.
  2. Scan for malware: Run a thorough scan of your device using reputable antivirus software, such as Malwarebytes Free, to detect and remove any malicious software.
  3. Change passwords: Change the passwords for all your online accounts, especially those associated with sensitive information, such as banking or email accounts.
  4. Monitor financial accounts: Keep a close eye on your financial accounts for any suspicious activity and report any unauthorized transactions to your bank or credit card provider immediately.
  5. Report the scam: Inform the relevant authorities, such as your local law enforcement agency and the Anti-Phishing Working Group (APWG), about the scam to help prevent others from falling victim.

Technical Details of the DHL ‘Package On The Way’ Email Scam

The DHL ‘Package On The Way’ email scam utilizes various techniques to deceive recipients and evade detection. Here are some technical details of the scam:

  • Email spoofing: Scammers often spoof the sender’s email address to make it appear as if the email is coming from a legitimate DHL address. This can be achieved through email header manipulation or by using similar-looking domain names.
  • Malware distribution: The links or attachments in the scam emails may lead to the download and installation of malware, such as keyloggers, ransomware, or banking trojans. These malicious programs can compromise the security of the victim’s device and steal sensitive information.
  • Phishing websites: Scammers may create fake DHL websites that closely resemble the official DHL website. These websites are designed to trick users into entering their login credentials or personal information, which can then be used for fraudulent purposes.

Statistics on Email Scams

Email scams, including the DHL ‘Package On The Way’ email scam, have become a widespread issue affecting individuals and organizations worldwide. Here are some statistics that highlight the prevalence and impact of email scams:

  • In 2020, the FBI’s Internet Crime Complaint Center (IC3) received over 241,000 complaints related to email scams, resulting in losses exceeding $1.8 billion.
  • According to a report by Symantec, 1 in every 412 emails sent in 2020 was a phishing attempt.
  • The Anti-Phishing Working Group (APWG) reported a 22% increase in phishing attacks in the first quarter of 2021 compared to the previous quarter.

Summary

The DHL ‘Package On The Way’ email scam is a phishing scam that targets individuals by sending fraudulent emails claiming to be from DHL. These emails aim to deceive recipients into clicking on malicious links or downloading attachments, leading to various negative consequences. If you have fallen victim to the scam, it is crucial to take immediate action by disconnecting from the internet, scanning for malware, changing passwords, monitoring financial accounts, and reporting the scam. Understanding the technical details and statistics surrounding email scams can help individuals stay vigilant and protect themselves from falling victim to such scams in the future.

How to Stay Safe Online

Here are 10 basic security tips to help you avoid malware and protect your device:

  1. Use a good antivirus and keep it up-to-date.

    Shield Guide

    It's essential to use a good quality antivirus and keep it up-to-date to stay ahead of the latest cyber threats. We are huge fans of Malwarebytes Premium and use it on all of our devices, including Windows and Mac computers as well as our mobile devices. Malwarebytes sits beside your traditional antivirus, filling in any gaps in its defenses, and providing extra protection against sneakier security threats.

  2. Keep software and operating systems up-to-date.

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    Keep your operating system and apps up to date. Whenever an update is released for your device, download and install it right away. These updates often include security fixes, vulnerability patches, and other necessary maintenance.

  3. Be careful when installing programs and apps.

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    Pay close attention to installation screens and license agreements when installing software. Custom or advanced installation options will often disclose any third-party software that is also being installed. Take great care in every stage of the process and make sure you know what it is you're agreeing to before you click "Next."

  4. Install an ad blocker.

    Ad Blocker

    Use a browser-based content blocker, like AdGuard. Content blockers help stop malicious ads, Trojans, phishing, and other undesirable content that an antivirus product alone may not stop.

  5. Be careful what you download.

    Trojan Horse

    A top goal of cybercriminals is to trick you into downloading malware—programs or apps that carry malware or try to steal information. This malware can be disguised as an app: anything from a popular game to something that checks traffic or the weather.

  6. Be alert for people trying to trick you.

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    Whether it's your email, phone, messenger, or other applications, always be alert and on guard for someone trying to trick you into clicking on links or replying to messages. Remember that it's easy to spoof phone numbers, so a familiar name or number doesn't make messages more trustworthy.

  7. Back up your data.

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    Back up your data frequently and check that your backup data can be restored. You can do this manually on an external HDD/USB stick, or automatically using backup software. This is also the best way to counter ransomware. Never connect the backup drive to a computer if you suspect that the computer is infected with malware.

  8. Choose strong passwords.

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    Use strong and unique passwords for each of your accounts. Avoid using personal information or easily guessable words in your passwords. Enable two-factor authentication (2FA) on your accounts whenever possible.

  9. Be careful where you click.

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    Be cautious when clicking on links or downloading attachments from unknown sources. These could potentially contain malware or phishing scams.

  10. Don't use pirated software.

    Shady Guide

    Avoid using Peer-to-Peer (P2P) file-sharing programs, keygens, cracks, and other pirated software that can often compromise your data, privacy, or both.

To avoid potential dangers on the internet, it's important to follow these 10 basic safety rules. By doing so, you can protect yourself from many of the unpleasant surprises that can arise when using the web.