Remove “Office Central de Lutte contre la Criminalite” virus (Removal Guide)

If your computer is locked, and you are seeing an “Attention! Votre ordinateur est bloqué à cause d’un ou de plusieurs motifs, indiqués ci-dessous” notification from Office Central de Lutte contre la Criminalite (OCLCTIC), then your computer is infected with a piece of malware known as Trojan Urausy.

This threat is distributed through several means. Malicious websites, or legitimate websites that have been compromised, may drop this trojan onto a compromised computer. This drive-by-download often happens surreptitiously. Another method used to propagate this type of malware is spam email containing infected attachments or links to malicious websites. The threat may also be downloaded manually by tricking the user into thinking they are installing a useful piece of software.
The “Office Central de Lutte contre la Criminalite” virus is also prevalent on peer-to-peer file sharing websites and is often packaged with pirated or illegally acquired software.

Once installed on your computer, the “Office Central de Lutte contre la Criminalite” virus will display a bogus notification that pretends to be from the “Office Central de Lutte contre la Criminalite” (French Police), and states that your computer has been blocked due to it being involved with the distribution of pornographic material, SPAM and copyrighted content.
The “Office Central de Lutte contre la Criminalite” virus will lock you out of your computer and applications, so whenever you’ll try to log on into your Windows operating system or Safe Mode with Networking, it will display instead a lock screen asking you to pay a non-existing fine of 100 Euro in the form of a Ukash or Paysafecard code.
Furthermore, to make this alert seem more authentic, this virus also has the ability to access your installed webcam, so that the bogus “Office Central de Lutte contre la Criminalite” notification shows what is happening in the room.

The “Office Central de Lutte contre la Criminalite” virus locks the computer and, depending on the user’s current location, displays a localized webpage that covers the entire desktop of the infected computer and demands payment for the supposed possession of illicit material.

Cyber criminals often updated the design of this lock screen, however you should always keep in mind that the French Police will never lock down your computer or monitor your online activities.
The message displayed by the threat can be localized depending on the user’s location, with text written in the appropriate language.

OFFICE CENTRAL DE LUTTE CONTRE LA CRIMINALITE LIEE AUX TECHNOLOGIES DE LINFORMATION ET DE LA COMUNICATION
Attention! Votre ordinateur est bloqué à cause d un ou de plusieurs motifs, indiqués ci-dessous.
Vous avez violé la loi “Sur le droit d’auteur et les droits contigus (Vidéo, Musique, Logi-ciel) et vous avez illégalement servi et/ou diffusé le contenu protégé par le droit d’auteur, de ce fait vous avez violé l’article 128 du Code pénal de la France.
L’article 128 du Code pénal prévoit lamende d’un montant de 2 jusqu’à 500 rémunérations du travail minimales ou la privation de liberté pour de 2 à 8 ans. Vous avez visionné ou diffusé le contenu pornographique interdit (Child Porno/Zoofilia and etc), ayant violé l’article 202 du Code pénal de la France. L’article 202 du Code pénal prévoit la privation de liberté pour de 4 à 12 ans.
L’accès illégal aux données informatiques a été effectué de votre ordinateur ou vous…
L’article 208 du Code pénal prévoit l’amende d’un montant de 100.000€ et/ou la privation de liberté pour de 4 à 9 ans. L’accès illégal a été effectué à votre insu, votre ordinateur est probablement infecté par Le logiciel nuisible, de ce fait vous violez la loi sur ‘Uutilisation négligente de Uordinateur”. L’article 210 du Code pénal prévoit l’amende d’un montant de 2000€ jusqu’à 8000€.
La diffusion du spam ou une autre opération publicitaire illégale à but lucratif a été effectué de votre ordinateur, ou à votre insu, votre ordinateur est probablement infecté par le logiciel nuisible.
L’article 212 du Code pénal prévoit l’amende d’un montant jusqu’à 250.000€ et la privation de liberté pour jusqu’à 6 ans. Si cette opération donnée a été produite à votre insu, vous tombez sous le coup de (article 210 indiqué ci-dessus du Code pénal de la France.
Maintenant nous déterminons votre identité et votre location, pendant 72 heures une affaire pénale contre vous est à ouvrir en vertu d’un ou de plusieurs articles indiqués ci-dessus.
Conformément aux amendements au Code pénal de la France du 28 mai 2012, cette infraction à la loi en cas de (absence de la répétition d’un crime) peut être considérée avec sursis en cas du paiement de lamende au profit de État.
Vous ne pouvez payer l’amende que pendant 72 heures après la violation. À l’expiration de 72 heures la possibilité de payer L’amende est annulée, une affaire pénale contre vous sera pendant prochaines 72 heures automatiquement ouverte!
La somme de l’amende fait 100€. Utilisez Ukash ou Paysafecard.
Au paiement de l’amende et après ce que l’argent est reçu sur le compte de l’État votre ordinateur sera débloqué pendant 1 à 72 heures.
Après le déblocage vous avez 7 jours ouvrables pour corriger cette infraction.
Si vous, à l’expiration de 7 jours ouvrables, n’avez pas corrigé tous les délits, votre ordinateur sera bloqué de nouveau, et une affaire pénale contre vous sera automatiquement ouverte en vertu d’un ou de plusieurs articles énumérés ci-dessus. Vous pouvez payer l’amende au profit de l’État par les procédés suivants.

The “Office Central de Lutte contre la Criminalite” lock screen is a scam, and you should ignore any alerts that this malicious software might generate.
Under no circumstance should you send any  Ukash or Paysafecard code to these cyber criminals, and if you have, you can  should request a refund, stating that you are the victim of a computer virus and scam.

“Office Central de Lutte contre la Criminalite” lock screen – Virus Removal Guide

STEP 1: Remove “Office Central de Lutte contre la Criminalite” lock screen from your computer

“Office Central de Lutte contre la Criminalite” Paysafecard Ransom has modified your Windows registry and added its malicious files to run at start-up, so whenever you’re trying to boot your computer it will launch instead its bogus notification.To remove these malicious changes, we can use any of the below methods :

Method 1: Start your computer in Safe Mode with Networking and scan for malware

Some variants of “Office Central de Lutte contre la Criminalite” virus will allow the users to start the infected computer in Safe Mode with Networking without displaying the bogus lock screen. In this first method, we will try to start the computer in Safe Mode with Networking and then scan for malware to remove the malicious files.

1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.
2. Press and hold the F8 key as your computer restarts.Please keep in mind that you need to press the F8 key before the Windows start-up logo appears.
   Note: With some computers, if you press and hold a key as the computer is booting you will get a stuck key message. If this occurs, instead of pressing and holding the “F8 key”, tap the “F8 key” continuously until you get the Advanced Boot Options screen.
3. On the Advanced Boot Options screen, use the arrow keys to highlight Safe Mode with Networking , and then press ENTER.
   
4. If your computer has started in Safe Mode with Networking, you’ll need to perform a system scan (as seen on STEP 2) with Malwarebytes Anti-Malware and HitmanPro to remove the malicious files from your machine.

IF the “Office Central de Lutte contre la Criminalite” virus didn’t allow you to start the computer in Safe Mode with Networking,you’ll need to follow Method 2 to get rid of its lock screen.

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Method 2: Restore Windows to a previous state using System Restore

System Restore can return your computer system files and programs to a time when everything was working fine, so we will try to use this Windows feature to get rid of “Office Central de Lutte contre la Criminalite”  lock screen.

1. Restart your computer, and then press and hold F8 during the initial startup to start your computer in safe mode with a Command prompt.
   Note: With some computers, if you press and hold a key as the computer is booting you will get a stuck key message. If this occurs, instead of pressing and holding the “F8 key”, tap the “F8 key” continuously until you get the Advanced Boot Options screen.
2. Use the arrow keys to select the Safe mode with a Command prompt option.
   
3. At the command prompt, type cd restore, and then press ENTER.
   Next,we will type rstrui.exe , and then press ENTER.Alternatively, if you are using Windows Vista, 7 and 8, you can just type : C:\windows\system32\rstrui.exe , and press ENTER.
   If you are using Windows XP, you will need to type C:\windows\system32\restore\rstrui.exe, and then press ENTER.
   
4. The System Restore utility will start, and you’ll need to select a restore point previous to this infection.
   
5. After System Restore has completed its task, you should be able to boot in Windows normal mode, and perform a system scan (as seen on STEP 2) with Malwarebytes Anti-Malware and HitmanPro to remove the malicious files from your machine.

IF the “Office Central de Lutte contre la Criminalite”  virus didn’t allow you to restore your computer to a previous point, you’ll need to follow Method 3 to get rid of its screen lock.

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Method 3: Remove “Office Central de Lutte contre la Criminalite”  lock screen with msconfig utility

When your computer was infected with the “Office Central de Lutte contre la Criminalite” virus, this trojan has set a its malicious files to start whenever your computer is booting. IF you didn’t have a restore point, we can use msconfig to remove it’s malicious start-up entry.

1. While your computer is in Safe Mode with Command Prompt, type msconfig to start the Windows System Configuration utility.
   
2. Click on the Startup tab, then search for any suspicious or unknonw entries (random numbers or letters, ctfmon.exe, and other suspicious or unknown entries), and unckech them from startup, then click on OK.
   This will stop the “Office Central de Lutte contre la Criminalite” virus from starting with Windows, however it won’t remove the malicious files from your computer.
   
3. Type shutdown /r in the command prompt to restart your computer, then  perform a scan with Malwarebytes Anti-Malware and HitmanPro as seen on STEP 2.

IF the “Office Central de Lutte contre la Criminalite” virus didn’t allow you to start the computer in Safe Mode with Command Prompt you’ll need to follow Method 4 to get rid of its screen lock.

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Method 4: Remove “Office Central de Lutte contre la Criminalite” virus with HitmanPro Kickstart

IF you couldn’t boot into Safe Mode with Command Prompt or didn’t have a System Restore point on your machine, we can use HitmanPro Kickstart to bypass this infection, and access your computer to scan it for malware.

1. We will need to create a HitmanPro Kickstart USB flash drive,so while you are using a “clean” (non-infected) computer, download HitmanPro from the below link.
   HITMANPRO DOWNLOAD LINK (This link will open a download page in a new window from where you can download HitmanPro)
2. Insert your USB flash drive into your computer and follow the instructions from the below video:
   
3. After you have create the HitmanPro Kickstart USB flash drive, you can insert this USB drive into the infected machine and start your computer.
4. Once the computer starts, repeatedly tap the F11 key (on some machines its F10 or F2),which should bring up the Boot Menu, from there you can select to boot from your USB.
   Next,you’ll need to perform a system scan with HitmanPro as see in the below video:
   
5. After HitmanPro Kickstart has completed its task,you should be able to boot in Windows normal mode,from there you’ll need to perform a system scan (as seen on STEP 2) with Malwarebytes Anti-Malware and HitmanPro to remove the malicious files from your machine.

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STEP 2: Remove “Office Central de Lutte contre la Criminalite” malicious files from your computer

Run a computer scan with Malwarebytes Anti-Malware Free

1. You can download Malwarebytes Anti-Malware Free from the below link,then double click on it to install this program.
   MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK(This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free)
2. When the installation begins, keep following the prompts in order to continue with the setup process.
   DO NOT make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware checked,then click on the Finish button.
   
3. On the Scanner tab,select Perform quick scan and then click on the Scan button to start scanning your computer.
   
4. Malwarebytes’ Anti-Malware will now start scanning your computer for “Office Central de Lutte contre la Criminalite” virus as shown below.
   
5. When the Malwarebytes scan will be completed,click on Show Result.
   
6. You will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected.Please note that the infections found may be different than what is shown in the image.Make sure that everything is Checked (ticked) and click on the Remove Selected button.
   
7. After your computer will restart in Normal mode, open Malwarebytes Anti-Malware and perform a Full System scan to verify that there are no remaining threats

Run a computer scan with HitmanPro

1. Download HitmanPro from the below link,then double click on it to start this program.
   HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download HitmanPro)
   IF you are experiencing problems while trying to start HitmanPro, you can use the Force Breach mode.To start HitmanPro in Force Breach mode, hold down the left CTRL-key when you start HitmanPro and all non-essential processes are terminated, including the malware process. (How to start HitmanPro in Force Breach mode – Video)
2. HitmanPro will start and you’ll need to follow the prompts (by clicking on the Next button) to start a system scan with this program.
   
   
3. HitmanPro will start scanning your computer for “Office Central de Lutte contre la Criminalite”  malicious files as seen in the image below.
   
4. Once the scan is complete,you’ll see a screen which will display all the infected files that this utility has detected, and you’ll need to click on Next to remove these malicious files.
   
5. Click Activate free license to start the free 30 days trial and remove all the malicious files from your computer.
   

If you are still experiencing problems while trying to remove “Office Central de Lutte contre la Criminalite”  virus from your machine, please start a new thread in our Malware Removal Assistance forum.