Remove POLITIE NEDERLAND virus (Removal Guide)

The Politie Nederland lock screen is a computer virus, which will display a bogus notification, that pretends to be from the AFDELING OM CYBERCRIMINALITEIT TE BESTRIJDEN (Dutch police) and states that your computer has been blocked due to it being involved with the distribution of pornographic material, SPAM and copyrighted content.

The Politie Nederland virus will lock you out of your computer and applications, so whenever you’ll try to log on into your Windows operating system or Safe Mode with Networking, it will display instead a lock screen asking you to pay a non-existing fine of 100 Euro in the form of a Ukash or Paysafecard code.

Furthermore, to make this alert seem more authentic, this virus also has the ability to access your installed webcam, so that the bogus Politie Nederland notification shows what is happening in the room.

If your computer is infected with Politie Nederland virus, then you are seeing the below notification:

Cyber criminals often updated the design of this lock screen, however you should always keep in mind that the Politie Nederland will never lock down your computer or monitor your online activities.
The message displayed by the threat can be localized depending on the user’s location, with text written in the appropriate language:

POLITIE NEDERLAND
AFDELING OM CYBERCRIMINALITEIT TE BESTRIJDEN
Korps Landelijke Politiediensten
OPGELET! Uw computer is geblokkerd op grond van één of meer hieronder vermelde redenen.
U hebt de wet overtreden betreffende het auteursrecht en de naburige rechten (video, muziek, software) en hebt de auteursrechtelijk beschermende content illegaal gebruikt en/of verspreid, waardoor inbreuk werd gemaakt op artikel 128 van het Nederlandse Wetboek van Strafrecht.
Artikel 128 van het Wetboek van Strafrecht voorziet in een boete van 2 tot 500 minimumlonen of een gevangenisstraf van 2 tot 8 jaar.
U heeft de verboden pornografische content (Kinder Porno / zoofilia en enz.) bekeken en verspreid, waardoor inbreuk werd gemaakt op artikel 202 van het Nerderlandse Wetboek van Strafrecht.
Artikel 202 van het Wetboek van Strafrecht voorziet in een gevangenisstraf van 4 tot 12 jaar.
Er werd een onrechtmatige toegang van uw computer gerealiseerd tot de computerdate of hebt u…
Artikel 208 van het Wetboek van Strafrecht voorziet in een boete tot EUR 100000,00 en/of een gevangenisstraf van 4 tot 9 jaar. Er werd een onrechtmatige toegang van uw computer zonder uw medeweten gerealiseerd, uw computer is misschien met schadelijke software geïnfecteerd, waardoor u de wet overtreedt inzake geringschattend gebruik van computer.
Artikel 210 van het Wetboek van Strafrecht voorziet in een boete van EUR 2000,00 tot 8000,00. Er werd spam van uw computer verzonden of andere onwettige reclame activiteit verricht met het oog op winst maken of er werd ditzonder uw medeweten gedaan, uw computer is misschien met schadelijke software geïnfecteerd.
Artikel 212 van het Wetboek van Strafrecht voorziet in een boete tot EUR 250000,00 of een gevangenisstraf tot 6 jaar.[b] Indien deze activiteiten zonder uw medeweten werden verricht, valt u onder de werking van de hierboven genoemde artikel 210 van het Nederlandse Wetboek van Strafrecht.
Op dit moment wordt uw persoonlijkheid en locatie vastgesteld. Binnen [b]72 uur wordt er een strafzaak tegen u aanhangig gemaakt op grond van één of meer van de bovengenoemde artikelen.
In overeenstemming met de wijziging van het Nederlandse Wetboek van Starfrecht d.d. 28 Mei 2012, kan dit strafbare feit (mits er geen sprake van redicive is en voor de eerste keer wordt gepleegd) als voorwaardelijk worden beschouwen indien een boete aan de staat betaald wordt.
De boete moet binnen 72 uur na de overtreding worden betaald. Na het verstrijken van 72 uur vervalt de mogelijkheid tot betaling van de boete en binnen 72 uur daarna wordt een strafzaak tegen u automatisch aanhangig gemaakt.
De boete bedraagt €100. U kunt betalen een boete of PaySafeCard Ukash.
Indien u de boete wet betaalt zal uw computer gedeblokkeerd worden in de periode van 1 tot 72 uur nadat het geld op de rekening van de staat binnenkomt.
Na het deblokkeren hebt u 7 dagen om alle overtredingen te corrigeren.
Indien niet alle overtredingen na 7 werkdagen gecorrigeerd zijn, zal uw computer opnieuw geblokkeerd worden en wordt er een strafzaak tegen u automatisch aanhangig gemaakt op grond van één of meerdere bovengenoemde artikelen. Hieronder staat de betalingswijzen vermeld waarop u de boete aan de staat kan betalen

Under no circumstance should you send any money via Ukash to these cyber criminals, as this could lead to identity theft, and if you have, you can  should request a refund, stating that you are the victim of a computer virus and scam.

Politie Nederland Paysafecard notification – Virus Removal Guide

STEP 1: Remove Politie Nederland lock screen from your computer

Politie Nederland Ukash Ransom has modified your Windows registry and added its malicious files to run at start-up, so whenever you’re trying to boot your computer it will launch instead its bogus notification.To remove these malicious changes, we can use any of the below methods :

Method 1: Start your computer in Safe Mode with Networking and scan for malware

Some variants of Politie Nederland virus will allow the users to start the infected computer in Safe Mode with Networking without displaying the bogus lock screen. In this first method, we will try to start the computer in Safe Mode with Networking and then scan for malware to remove the malicious files.

1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.
2. Press and hold the F8 key as your computer restarts.Please keep in mind that you need to press the F8 key before the Windows start-up logo appears.
   Note: With some computers, if you press and hold a key as the computer is booting you will get a stuck key message. If this occurs, instead of pressing and holding the “F8 key”, tap the “F8 key” continuously until you get the Advanced Boot Options screen.
3. On the Advanced Boot Options screen, use the arrow keys to highlight Safe Mode with Networking , and then press ENTER.
   
4. If your computer has started in Safe Mode with Networking, you’ll need to perform a system scan (as seen on STEP 2) with Malwarebytes Anti-Malware and HitmanPro to remove the malicious files from your machine.

IF the Politie Nederland virus didn’t allow you to start the computer in Safe Mode with Networking,you’ll need to follow Method 2 to get rid of its lock screen.

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Method 2: Restore Windows to a previous state using System Restore

System Restore can return your computer system files and programs to a time when everything was working fine, so we will try to use this Windows feature to get rid of Politie Nederland lock screen.

1. Restart your computer, and then press and hold F8 during the initial startup to start your computer in safe mode with a Command prompt.
   Note: With some computers, if you press and hold a key as the computer is booting you will get a stuck key message. If this occurs, instead of pressing and holding the “F8 key”, tap the “F8 key” continuously until you get the Advanced Boot Options screen.
2. Use the arrow keys to select the Safe mode with a Command prompt option.
   
3. At the command prompt, if you are using Windows Vista, 7 or 8 type C:\windows\system32\rstrui.exe , and then press ENTER.
   If you are using Windows XP, you will need to type C:\windows\system32\restore\rstrui.exe, and then press ENTER.
   
4. The System Restore utility will start, and you’ll need to select a restore point previous to this infection.
   
5. After System Restore has completed its task, you should be able to boot in Windows normal mode, and perform a system scan (as seen on STEP 2) with Malwarebytes Anti-Malware and HitmanPro to remove the malicious files from your machine.

IF the Politie Nederland virus didn’t allow you to restore your computer to a previous point, you’ll need to follow Method 3 to get rid of its screen lock.

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Method 3: Remove Politie Nederland lock screen with msconfig utility

When your computer was infected with the Politie Nederland virus, this trojan has set a its malicious files to start whenever your computer is booting. IF you didn’t have a restore point, we can use msconfig to remove it’s malicious start-up entry.

1. While your computer is in Safe Mode with Command Prompt, type msconfig to start the Windows System Configuration utility.
   
2. Click on the Startup tab, then search for any suspicious or unknonw entries (random numbers or letters, ctfmon.exe, and other suspicious or unknown entries), and unckech them from startup, then click on OK.
   This will stop the Politie Nederland virus from starting with Windows, however it won’t remove the malicious files from your computer.
   
3. Type shutdown /r in the command prompt to restart your computer, then  perform a scan with Malwarebytes Anti-Malware and HitmanPro as seen on STEP 2.

IF the Politie Nederland virus didn’t allow you to start the computer in Safe Mode with Command Prompt you’ll need to follow Method 4 to get rid of its screen lock.

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Method 4: Remove Politie Nederland virus with HitmanPro Kickstart

IF you couldn’t boot into Safe Mode with Command Prompt or didn’t have a System Restore point on your machine, we can use HitmanPro Kickstart to bypass this infection, and access your computer to scan it for malware.

1. We will need to create a HitmanPro Kickstart USB flash drive,so while you are using a “clean” (non-infected) computer, download HitmanPro from the below link.
   HITMANPRO DOWNLOAD LINK (This link will open a download page in a new window from where you can download HitmanPro)
2. Insert your USB flash drive into your computer and follow the instructions from the below video:
   
3. After you have create the HitmanPro Kickstart USB flash drive, you can insert this USB drive into the infected machine and start your computer.
4. Once the computer starts, repeatedly tap the F11 key (on some machines its F10 or F2),which should bring up the Boot Menu, from there you can select to boot from your USB.
   Next,you’ll need to perform a system scan with HitmanPro as see in the below video:
   
5. After HitmanPro Kickstart has completed its task,you should be able to boot in Windows normal mode,from there you’ll need to perform a system scan (as seen on STEP 2) with Malwarebytes Anti-Malware and HitmanPro to remove the malicious files from your machine.

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STEP 2: Remove Politie Nederland malicious files from your computer

Run a computer scan with Malwarebytes Anti-Malware Free

1. You can download Malwarebytes Anti-Malware Free from the below link,then double click on it to install this program.
   MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK(This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free)
2. When the installation begins, keep following the prompts in order to continue with the setup process.
   DO NOT make any changes to default settings and when the program has finished installing, make sure you leave both the Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware checked,then click on the Finish button.
   
3. On the Scanner tab,select Perform quick scan and then click on the Scan button to start scanning your computer.
   
4. Malwarebytes’ Anti-Malware will now start scanning your computer for Politie Nederland virus as shown below.
   
5. When the Malwarebytes scan will be completed,click on Show Result.
   
6. You will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected.Please note that the infections found may be different than what is shown in the image.Make sure that everything is Checked (ticked) and click on the Remove Selected button.
   
7. After your computer will restart in Normal mode, open Malwarebytes Anti-Malware and perform a Full System scan to verify that there are no remaining threats

Run a computer scan with HitmanPro

1. Download HitmanPro from the below link,then double click on it to start this program.
   HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download HitmanPro)
   IF you are experiencing problems while trying to start HitmanPro, you can use the Force Breach mode.To start HitmanPro in Force Breach mode, hold down the left CTRL-key when you start HitmanPro and all non-essential processes are terminated, including the malware process. (How to start HitmanPro in Force Breach mode – Video)
2. HitmanPro will start and you’ll need to follow the prompts (by clicking on the Next button) to start a system scan with this program.
   
   
3. HitmanPro will start scanning your computer for Politie Nederland malicious files as seen in the image below.
   
4. Once the scan is complete,you’ll see a screen which will display all the infected files that this utility has detected, and you’ll need to click on Next to remove these malicious files.
   
5. Click Activate free license to start the free 30 days trial and remove all the malicious files from your computer.
   

If you are still experiencing problems while trying to remove Politie Nederland virus from your machine, please start a new thread in our Malware Removal Assistance forum.