Google Chrome Infected? Steps to Remove Viruses, Adware & More

If you’re reading this, you may be wondering if your Chrome browser is infected with malware. Malware, short for malicious software, is any software that is designed to harm or exploit your device. It can come in many forms, such as adware, browser hijackers, malicious extensions, and other. If you’re experiencing unusual behavior on your Chrome browser, such as constantly being redirected to unwanted sites or seeing a lot of advertisements while browsing the internet, it’s possible that you have malware installed on your browser. In this article, we’ll explore the signs of a malware infection and what you can do to clean up your device and browser.

Types of Malware That Infect Google Chrome

Google Chrome is susceptible to various types of malware that can compromise your browsing experience, slow down your computer, and even steal sensitive personal information. Being aware of the major categories of Chrome malware can help you recognize and remove infections.

Adware

One of the most common is adware, which bombards you with intrusive ads as you browse the web. Adware often sneaks onto systems bundled into freeware downloads like games and file-sharing programs.

Once installed, adware modifies Chrome’s settings and inserts extra components that overwhelm you with pop-up, banner, text, and video ads, even when Chrome isn’t open. The ads appear frequently, sometimes layered on top of each other.

You may see ads for questionable products like counterfeit luxury goods, weight loss scams, and pharmaceuticals. Adware slows web browsing by overloading pages with demanding ads. It aims to get users to keep clicking on ads to generate affiliate commission revenue.

Examples of adware programs that target Chrome include Shopperz, PriceMinister, and Legend, which manipulate Chrome into displaying ads from shady networks. Uninstalling the host program does not remove the adware elements buried within Chrome.

Browser Hijackers

Browser hijackers, as the name suggests, “hijack” settings and functionality in Chrome without consent. Hijackers install themselves covertly alongside desired programs or by tricking users into clicking agreements on scam sites.

Once enabled, they can change Chrome’s homepage, default search engine, and new tab page. So your browser opens to unwanted pages with every new session.

Hijackers may also alter omnibox search results so that you get redirected to ad-heavy sites and search engines regardless of what you type in. Toolbars like SnapDo or RandomSearch may suddenly appear up top without your permission as well.

Some browser hijackers go beyond mere annoyance by stealing personal data like browsing history and credentials entered into forms. Examples include ZeuS, VistaBar, and Codec-M. It’s crucial to remove hijackers as soon as possible to avoid privacy violations.

Redirect Malware

This is a dangerous form of malware that redirects your web browsing from legitimate sites to malicious ones. When you click normal links or enter known URLs, redirect malware intercepts the requests and instead sends you to phishing, tech support scam, or malware download pages.

You may constantly see browser error pages when trying to go to everyday sites, warning you that the page is unavailable or dangerous so you need to call a fake support number. These areall tricks to steal your information.

Redirect malware often leverages pay-per-click advertising fraud as well. By forcing clicks to scam pages, the criminals generate affiliate ad revenue from shady advertising networks.

Some redirects even change internal Chrome code to proxy all traffic through malicious servers, allowing hackers to see all unencrypted data. Qone8 and Browlock are examples of notoriously aggressive redirect malware.

Pop-up Malware

Pop-up malware does exactly what you’d expect: opens tons of annoying pop-up windows constantly, both on top of your current browser window and in entirely new tabs.

Closing one pop-up leads to two more appearing. The barrage of windows makes it extremely difficult to focus on your current task or complete any web searches.

The pop-ups lead to scammy sites, often warning you that your computer is infected (ironically true in this case), or offering fake technical support. The goal is to get you to call fraudulent helplines and pay exorbitant fees to “fix” your machine.

Pop-ups may open subtly at first, then quickly escalate in frequency until Chrome is unusable, often crashing from the strain. SweetPage, Popupware, and ClickPotato are some of the more disruptive pop-up malware.

Spyware

True to its name, spyware spies on your browsing activity and gathers data without consent. Spyware logs keystrokes to snatch usernames and passwords. It also tracks pages visited and forms filled out to build profiles on users’ interests and behaviors.

The snooped data gets sent back to external servers where it may be sold to digital marketing firms or identity thieves on the dark web. Spyware can also monitor and record your interactions if your webcam is enabled.

Luckily spyware is not as common nowadays thanks to HTTPS encryption on most sites. But cybercriminals continue developing new tactics like hidden browser extensions that steal data before it gets encrypted. Spector Pro and XM Spy are two insidious examples.

Cryptojacking Software

This emerging malware threat uses your computer’s resources to secretly mine cryptocurrency when Chrome is open. The software hijacks your CPU and GPU power to run complex calculations needed to verify blockchain transactions and mint new cryptocoins.

All the electricity and hardware wear and tear is on your dime while the criminals profit from the mined crypto. Since mining eats up so much processing power, cryptojackers dramatically slow Chrome’s performance. Pages and videos lag incredibly.

In severe cases, the strain even destroys hardware components like graphic cards not designed for constant intensive mining. Cryptoloot and Coinhive are two popular cryptojacking scripts that perpetrators sneak into sites’ code or bundle into sketchy downloads.

Now that you know the major types of Chrome malware, recognizing an infection will be easier. But prevention is still best. Only install trusted software, watch what you click and download, and keep Chrome updated. With vigilance, you can avoid many malware dangers lurking online.

How to Tell if Google Chrome is Infected

Google Chrome infections can be subtle at first. But soon malware severely impacts browsing performance and security. Being able to recognize the symptoms of a compromised browser quickly is key to removing infections before they escalate.

Here are the top signs your Google Chrome browser may have malware:

Unexpected Programs in Installed List

On Windows, click Start and look in Apps & Features or Programs and Features. If you see unfamiliar programs like “Search Toolbar” or “PriceMinister” installed recently, it likely means bundled adware snuck onto your system.

Seeing Chrome in the list is normal. But if there are multiple Chrome installs, it’s a giveaway that malware hijacked an installation.

Frequent Crashes and Slowness

Malware strains system resources, so Chrome may crash often or be extremely slow. Pages take forever to load as Chrome struggles with all the hidden malware processes running behind the scenes.

Videos buffer constantly or won’t play. Everything stutters if you try to open multiple tabs. Chrome gobbles up RAM and dominates CPU usage. If closing Chrome doesn’t resolve this, malware may be the culprit.

Redirection to Suspicious Sites

When you click legitimate links or manually enter known URLs like google.com, you get redirected to error pages, tech support scams, or odd domains.

Seeing “this site can’t be reached” or “server IP address could not be found” often means redirect malware is active. The same happens if Chrome opens different sites than what you typed in.

Unwanted Toolbars and Hijacked Homepage

If unfamiliar toolbars like “Search Tool” or “Best Deals” appear in Chrome without your permission, browser hijackers are likely responsible. The same applies if Chrome’s homepage, default search engine, or new tab page changed unexpectedly.

These are signs that malware altered Chrome’s settings for its own purposes. For example, to generate ad revenue from traffic to certain sites.

Tons of Pop-ups

If clicking any link or visiting any site spawns a barrage of intrusive pop-up windows, you have pop-up malware. The pop-ups are near impossible to close faster than they open.

You’ll get bombarded with ads for suspicious pharmaceuticals and technical support scams claiming your computer needs immediate cleaning. A healthy Chrome should not constantly pop-up anything.

Unfamiliar Extensions

Click the puzzle icon in the toolbar and review your extensions list closely. Any plugins you don’t remember installing – especially ones with odd names like “Privacy Helper” or “YouTube Ad Blocker” – are suspect.

Malware often sneakily installs such extensions to inject ads, steal data, and siphon traffic for profit.

Chrome Opening Itself

If Chrome suddenly starts opening itself when you power on your computer or log in, that’s a sign of malware. The presence of unfamiliar Chrome processes running in the background is also suspicious.

Malware inserts itself into Chrome so that it launches automatically. That way, the malware can execute its malicious scripts as soon as possible whenever you use Chrome.

Computer Runs Slowly

Lastly, if your entire computer slows down and lags, not just Chrome, it could mean a broader infection. Browser malware often partners with system-wide Trojans and backdoors to allow remote access for hackers.

If closing Chrome doesn’t resolve the computer-wide performance drop, you likely have a deeper malware problem than just an infected browser.

Noticing one or more of these warning signs means your Chrome browser has likely been compromised by malware. But do not panic! Just be happy that you caught it early before more serious issues emerged.

The next step is removing the infections, which we cover in the following section. With vigilance and prompt action, you can fully clean malware out of Chrome and restore your browser’s health and security.

How to Remove Malware From Google Chrome

This malware removal guide may appear overwhelming due to the number of steps and numerous programs that are being used. We have only written it this way to provide clear, detailed, and easy-to-understand instructions that anyone can use to remove malware for free.
Please perform all the steps in the correct order. If you have any questions or doubts at any point, stop and ask for our assistance.
Google Chrome can be infected with malicious extensions, adware, browser hijackers, or other malware while using Windows, Mac, or Android, so we’ve covered below all these operating systems.
Remove Malware from Google Chrome - Windows Guide

Remove Viruses from Google Chrome for Windows

To remove viruses from Google Chrome for Windows, follow these steps:
 
 

STEP 1: Use Rkill to terminate malicious processes

In this first step, we will download and run Rkill to terminate malicious processes that may be running on your computer.

RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes so that your normal security software can then run and clean your computer of infections. When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies that stop us from using certain tools.

  1. Download Rkill.

    You can download RKill to your computer from the below link. When at the download page, click on the Download Now button labeled iExplore.exe. We are downloading a renamed version of Rkill (iExplore.exe) because some malware will not allow processes to run unless they have a certain filename.

    RKILL DOWNLOAD LINK

    (The above link will open a new page from where you can download Rkill)
  2. Run RKill.

    After downloading, double-click the iExplore.exe icon to kill malicious processes. In most cases, downloaded files are saved to the Downloads folder.
    The program may take some time to search for and end various malware programs.

    RKILL Window

    When it is finished, the black window will close automatically and a log file will open. Do not restart your computer. Proceed to the next step in this guide.

STEP 2: Uninstall malicious programs from your computer

In this second step, we will manually check if any unknown or malicious programs are installed on the computer. Sometimes adware and browser hijackers can have a usable Uninstall entry that can be used to remove them.

Windows 11Windows 10Windows 8Windows 7
  1. Press the Windows key + I on your keyboard to open the Settings app.

    First, open Windows Settings by pressing Windows+I on your keyboard. You can also right-click your Start button and select “Settings” from the list.
    Windows 11 Open Settings

  2. In the Settings app, click on “Apps” and then “Apps & features”.

    When Settings opens, click “Apps” in the sidebar, then select “Apps & Features”.

    Windows 11 Apps and Feature

  3. Find the malicious program in the list of installed apps and uninstall it.

    In Apps & Features settings, scroll down to the app list and search for unknown or suspicious programs. To make things easier, you can sort all installed programs by their installation date. To do this, click “Sort by” and select “Install date”.
    Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program. When you find a malicious program, click the three dots button beside it and select “Uninstall” in the menu that appears.

    Windows 11 Uninstall malicious program

    If you have checked your computer for malicious programs and did not find any, you can proceed with the next step in this guide.
  4. Follow the prompts to uninstall the program.

    In the next message box, confirm the uninstall process by clicking on Uninstall, then follow the prompts to uninstall the malicious program.
    Make sure to read all of the prompts carefully, because some malicious programs try to sneak things in hoping that you won’t read them closely.

    Windows 11 Confirm Uninstall

  1. Press the Windows key + I on your keyboard to open the Settings app.

    Press the Windows key + I on your keyboard to open the Settings app. You can also ope the Settings app by clicking the Start button on the taskbar, then select “Settings” (gear icon).
    Windows 10: Click the Start button then click on Settings

  2. In the Settings app, click on “Apps”.

    When the “Windows Settings” window opens, click on “Apps“. By default, it should open “Apps and Features” but if it doesn’t, select it from the list on the left.

    Windows 10: Click on Apps

  3. Find the malicious program in the list of installed apps and uninstall it.

    In Apps & Features settings, scroll down to the app list and search for unknown or suspicious programs. To make things easier, you can sort all installed programs by their installation date. To do this, click “Sort by” and select “Install date”.
    Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program. When you find a malicious program, click on it and select “Uninstall” in the menu that appears.

    Windows 10: Uninstall malware from Windows

    If you have checked your computer for malicious programs and did not find any, you can proceed with the next step in this guide.
  4. Follow the prompts to uninstall the program.

    In the next message box, confirm the uninstall process by clicking on Uninstall, then follow the prompts to uninstall the malicious program.
    Make sure to read all of the prompts carefully, because some malicious programs try to sneak things in hoping that you won’t read closely.
    Windows 10: Complete the uninstall process

  1. Go to “Program and Features”.

    Right-click on the Start button in the taskbar, then select “Programs and Features”. This will take you directly to your list of installed programs.
    Right click on Start and select Programs and Features

  2. Search for malicious program and uninstall it.

    The “Programs and Features” screen will be displayed with a list of all the programs installed on your computer. Scroll through the list until you find any unknown or suspicious program, then click to highlight it, then click the “Uninstall” button.

    Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program.

    If you have checked your computer for malicious programs and did not find any, you can proceed with the next step in this guide.

    Select malicious program then click on Uninstall

  3. Follow the on-screen prompts to uninstall malicious program.

    In the next message box, confirm the uninstall process by clicking on Yes, then follow the prompts to uninstall malicious program. Make sure to read all of the prompts carefully, because some malicious programs try to sneak things in hoping that you won’t read closely.

  1. Open the “Control Panel”.

    Click on the “Start” button, then click on “Control Panel“.
    Windows 7 go to Control Panel

  2. Click on “Uninstall a Program”.

    When the “Control Panel” appears, click on “Uninstall a Program” from the Programs category.
    Select Uninstall malicious program from Control Panel

  3. Search for malicious programs and uninstall them.

    The “Programs and Features” screen will be displayed with a list of all the programs installed on your computer. Scroll through the list until you find any suspicious or unknown program, then click to highlight it, then click the “Uninstall” button.
    Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program.

    If you have checked your computer for malicious programs and did not find any, you can proceed with the next step in this guide.

    Uninstall malware from Windows 7

  4. Follow the on-screen prompts to uninstall malicious program.

    In the next message box, confirm the uninstall process by clicking on Yes, then follow the prompts to uninstall malicious program. Make sure to read all of the prompts carefully, because some malicious programs try to sneak things in hoping that you won’t read closely.

If you are experiencing difficulty while attempting to uninstall a program, you can use Revo Uninstaller to completely remove the unwanted program from your computer.

Now that the malicious programs have been removed from your computer, we can proceed with the next step in this guide.

STEP 3: Remove malicious browser policies from Windows

In this third step, we will download the Chrome Policy Remover file (credits to Stefan Van Damme) and remove the malicious browser policies. .


  1. Download the Chrome Policy Remover.


    Download the “Chrome Policy Remover for Windows” file from the below link. This file is a batch script designed to automatically remove Chrome policies.

    CHROME POLICY REMOVER DOWNLOAD LINK
    (The above link will download delete_chrome_policies on your computer.)

    Note: Windows might display a security warning because the file is a batch script (.bat). This is a standard security measure. Since the Chrome Policy Remover is a trusted tool, clicking “Keep” allows you to proceed with the download.

  2. Right-click “delete_chrome_policies.bat” file and select Run as administrator

    We will now run the “delete_chrome_policies.bat” fiel as administrator.Running the delete_chrome_policies file as administrator grants it the necessary permissions to modify system settings related to Chrome policies. This ensures the tool can effectively remove the policies.

    BAT1
  3. Click Yes/Run at the confirmation prompt and allow the process to complete.

    Windows will ask for confirmation before allowing the script to make changes. Clicking “Yes” or “Run” (depending on your Windows version confirms your intent to run the tool and remove the Chrome policies. The script will then run and automatically remove the policies, after which you can close the command prompt window.


    BAT2

Now that the malicious policies were removed, in the next step, we will reset your browser settings to their defaults.

STEP 4: Remove malicious files and folders from Windows

In this fourth step, we will manually search and remove malicious scheduled tasks and folders on your computer.

1. Delete malicious scheduled tasks.

This infection may create a malicious scheduled task in the Task Scheduler to ensure that it is automatically reinstalled every 5 minutes after it has been deleted. This task may run at regular intervals to ensure that the infection persists on your system.

  1. Search for “Task Scheduler” in the windows search as shown below.Search for Task Scheduler.

    You can also open the Task Scheduler app by pressing the Windows + R buttons and then type “taskschd.msc” and press Enter.
  2. In the Task Scheduler window, navigate to the Task Scheduler Library on the left side of the screen.Click on Task Scheduler Library
  3. Locate the malicious scheduled task in the list of tasks. It may have a randomly generated name (eg. Chrome_Policy, Chrome_Bookmarks, Chrome_Folder) or may be identified as a suspicious or unknown task. Right-click on the malicious task and select “Delete” from the menu.Find the malicious task and delete it

2. Delete malicious files located in AppData\Roaming folder

We will now delete the malicious file that is located in the AppData\Roaming folder.

  1. Search for “Run” in the windows search as shown below, or press the Windows + R button to open the Run app.Open Run app
  2. In the run app text box, enter “%AppData%” and click OK. Windows will directly open up the Roaming folder which is inside the AppData folder.
    Roaming folder
  3. In the AppData\Roaming folder, search and delete any unknown folders with names like Default, Chrome32, Energy, Bloom, and Travel (note that the actual name on your computer may be different, but you should look for programs with similar naming conventions).Roaming Folder Malicious File

3. Delete malicious files located in AppData\Local folder

Next, we will delete the malicious folders that are located in the AppData\Local folder and the malicious Chrome browser extensions.

  1. Search for “Run” in the windows search as shown below, or press the Windows + R button to open the Run app.Open Run app
  2. In the run app text box, enter “%localappdata%” and click OK. Windows will directly open up the AppData\Local folder which is inside the AppData folder.
    Local Folder
  3. In the AppData\Local directory, search and delete the Default, WindowsApp and ServiceApp folders.

    Next, find the Google folder and go to Google > Chrome > User Data > Default (or Profile) > Extensions. Find the malicious extension folder within the Extensions folder and delete it. It may have a randomly generated name or may be identified as a suspicious or unknown extension.

    Delete chrome extensions

4. Remove Chrome Shortcut Modification

This malware can hijack your browser shortcuts to target the malicious files. Here is a short guide on how to remove the Chrome shortcut modification:

  1. Right-click on the Google Chrome shortcut on your desktop or Start Menu and select “Properties“. Open Chrome Properties
  2. Under the Shortcut tab, look for the “Target” field. This is where any added commands to the shortcut will be. Carefully examine the target path and remove any suspicious looking text that may have been appended, especially anything referencing the AppData folder.
    For example, remove text like “–load-extension=C:\Users%USERNAME%\AppData\Local\Default”.
    The target should point only to the chrome.exe file location, nothing more. Remove Malicious Chrome Shortcut Hijack
  3. Click OK to save the changes and close Properties.
  4. Launch Chrome again normally through the shortcut. The extension should no longer load on start up.

You can also right click the shortcut and select “Open File Location” to open the chrome.exe folder. Drag chrome.exe directly to your taskbar to create a clean shortcut.

Now that we have manually removed the malicious tasks and folders from your computer and cleaned your browser shortcuts, we can continue with the next step.

STEP 5: Reset your browser settings to their defaults

In this step, we will remove spam notifications,  malicious extensions, and change to default any settings that might have been changed by malware.
Please note that this method will remove all extensions, toolbars, and other customizations but will leave your bookmarks and favorites intact. For each browser that you have installed on your computer, please click on the browsers tab below and follow the displayed steps to reset that browser.

ChromeFirefoxMicrosoft EdgeInternet Explorer
Reset Chrome for Windows to default settings

We will now reset your Chrome browser settings to their original defaults. This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your favorites, history, and saved passwords will not be cleared.

  1. Click the three dots in the top-right corner and then click on “Settings”.

    Open Chrome and click on the menu button (represented by three vertical dots) in the top right corner of the window. In the dropdown menu that opens, click “Settings“. Click on the Chrome menu button then on the Settings button
  2. Click “Advanced”.

    Chrome’s “Settings” should now be displayed in a new tab or window, depending on your configuration. In the left sidebar, click on the “Advanced” link. Click on the Advanced link
  3. Click “Reset and clean up”.

    In the left sidebar, under the “Advanced” section, click on “Reset and clean up“. Click Reset and clean up button
  4. Click “Reset settings to their original defaults”.

    In the main window, the “Reset and clean up” section is visible, as shown in the screenshot below. Click on “Reset settings to their original defaults“. Click on Reset settings to their original defaults
  5. Click “Reset settings”.

    A confirmation dialog will now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, click on the “Reset settings” button. Click on Reset Settings to restore Google Chrome to its default settings
  6. (Optional) Reset Chrome Data Sync.

    In case a malicious extension reinstalls itself even after performing a browser reset, you have an additional option to reset the data sync for your browser. To do this, navigate to chrome.google.com/sync and click on the Clear Data button. Chrome Sync Reset
Reset Firefox for Windows to default settings

We will now reset your Firefox browser settings to their default. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history, and open tabs.

  1. Click the three horizontal lines in the top-right corner and then click on “Help”.

    Click on Firefox’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled “Help“.
    Click on the Firefox Menu button then select Help button

  2. Click “More troubleshooting information”.

    From the Help menu, click on “More troubleshooting information“.
    Click More Troubleshooting Information

  3. Click on “Refresh Firefox”

    When the “Troubleshooting Information” page opens, click on the “Refresh Firefox” button.
    Click on Refresh Firefox

  4. Confirm that you want to reset your browser settings.

    To finish the reset process, click on the “Refresh Firefox” button in the new confirmation window that opens.
    Click again on Refresh Firefox button

  5. Click “Finish”.

    Firefox will now close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on “Finish“.

    Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.

Reset Microsoft Edge to default settings

We will now reset your Microsoft Edge browser settings to their default. This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your favorites, history, and saved passwords will not be cleared.

  1. Click the three dots in the top-right corner and then click on “Settings”.

    In the top right corner, click on Microsoft Edge’s main menu button, represented by three horizontal dots. When the drop-down menu appears, click on “Settings“.
    Click the three dots in the top-right corner and then click on Settings

  2. Click on “Reset Settings”.

    On the left side of the window, click on “Reset Settings“.
    Click Reset Settings option

  3. Click on “Restore settings to their default values”.

    In the main window, click on “Restore settings to their default values“.
    Select Restore settings to their default values

  4. Click “Reset”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, click on the “Reset” button.
    Click Reset to reset your browser
    Microsoft Edge will now erase all your personal data, browsing history, and disable all installed extensions. Your bookmarks, though, will remain intact and still be accessible.

Reset Internet Explorer to default settings

We will now reset your Internet Explorer browser settings to their default. You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your computer.

  1. Go to “Internet Options”.

    Open Internet Explorer, click on the gear icon in the upper-right part of your browser, then select “Internet Options“.

  2. Select the “Advanced” tab, then click “Reset”

    In the “Internet Options” dialog box, select the “Advanced” tab, then click on the “Reset” button.

  3. Click on “Reset”.

    In the “Reset Internet Explorer settings” section, select the “Delete personal settings” checkbox, then click on the “Reset” button.

  4. Click on “Close”.

    When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box.
    Close your browser and then you can open Internet Explorer again.

STEP 6: Use Malwarebytes to remove trojans and browser hijackers

In this step, we will install and run a scan with Malwarebytes Free to remove any infections, adware, or potentially unwanted programs that may be present on your computer.

Malwarebytes stands out as one of the leading and widely-used anti-malware solutions for Windows, and for good reason. It effectively eradicates various types of malware that other programs often overlook, all at no cost to you. When it comes to disinfecting an infected device, Malwarebytes has consistently been a free and indispensable tool in the battle against malware. We highly recommend it for maintaining a clean and secure system.

  1. Download Malwarebytes for Windows

    You can download Malwarebytes by clicking the link below.

    MALWAREBYTES FOR WINDOWS DOWNLOAD LINK
    (The above link will open a new page from where you can download Malwarebytes)
  2.  

    Install Malwarebytes

    After the download is complete, locate the MBSetup file, typically found in your Downloads folder. Double-click on the MBSetup file to begin the installation of Malwarebytes on your computer. If a User Account Control pop-up appears, click “Yes” to continue the Malwarebytes installation.

    MBAM1
  3. Follow the On-Screen Prompts to Install Malwarebytes

    When the Malwarebytes installation begins, the setup wizard will guide you through the process.

    • You’ll first be prompted to choose the type of computer you’re installing the program on—select either “Personal Computer” or “Work Computer” as appropriate, then click on Next.

      MBAM3 1
    • Malwarebytes will now begin the installation process on your device.

      MBAM4
    • When the Malwarebytes installation is complete, the program will automatically open to the “Welcome to Malwarebytes” screen.

      MBAM6 1
    • On the final screen, simply click on the Open Malwarebytes option to start the program.

      MBAM5 1
  4. Enable “Rootkit scanning”.

    Malwarebytes Anti-Malware will now start, and you will see the main screen as shown below. To maximize Malwarebytes’ ability to detect malware and unwanted programs, we need to enable rootkit scanning. Click on the “Settings” gear icon located on the left of the screen to access the general settings section.

    MBAM8

    In the settings menu, enable the “Scan for rootkits” option by clicking the toggle switch until it turns blue.

    MBAM9

    Now that you have enabled rootkit scanning, click on the “Dashboard” button in the left pane to get back to the main screen.

  5. Perform a Scan with Malwarebytes.

    To start a scan, click the Scan button. Malwarebytes will automatically update its antivirus database and begin scanning your computer for malicious programs.

    MBAM10
  6. Wait for the Malwarebytes scan to complete.

    Malwarebytes will now scan your computer for browser hijackers and other malicious programs. This process can take a few minutes, so we suggest you do something else and periodically check the status of the scan to see when it is finished.

    MBAM11
  7. Quarantine detected malware

    Once the Malwarebytes scan is complete, it will display a list of detected malware, adware, and potentially unwanted programs. To effectively remove these threats, click the “Quarantine” button.

    MBAM12

    Malwarebytes will now delete all of the files and registry keys and add them to the program’s quarantine.

    MBAM13

  8. Restart your computer.

    When removing files, Malwarebytes may require a reboot to fully eliminate some threats. If you see a message indicating that a reboot is needed, please allow it. Once your computer has restarted and you are logged back in, you can continue with the remaining steps.

    MBAM14

STEP 7: Use HitmanPro to scan your computer for rootkits and other malware

In this next step, we will scan the computer with HitmanPro to ensure that no other malicious programs are installed on your device.

HitmanPro is a second-opinion scanner that takes a unique cloud-based approach to malware scanning. HitmanPro scans the behavior of active files and also files in locations where malware normally resides for suspicious activity. If it finds a suspicious file that’s not already known, HitmanPro sends it to its clouds to be scanned by two of the best antivirus engines today, which are Bitdefender and Kaspersky.

Although HitmanPro is shareware and costs $24.95 for 1 year on 1 PC, there is no limit on scanning. The limitation only kicks in when there is a need to remove or quarantine detected malware by HitmanPro on your system and by then, you can activate the one-time 30-days trial to enable the cleanup.

  1. Download HitmanPro.

    You can download HitmanPro by clicking the link below.

    HITMANPRO DOWNLOAD LINK
    (The above link will open a new web page from where you can download HitmanPro)
  2. Install HitmanPro.

    When HitmanPro has finished downloading, double-click on “hitmanpro.exe” (for 32-bit versions of Windows) or “hitmanpro_x64.exe” (for 64-bit versions of Windows) to install this program on your computer. In most cases, downloaded files are saved to the Downloads folder.

    Double-click on the HitmanPro file

    You may be presented with a User Account Control pop-up asking if you want to allow HitmanPro to make changes to your device. If this happens, you should click “Yes” to continue with the installation.

    Windows asking for permissions to run the HitmanPro setup

  3. Follow the on-screen prompts.

    When HitmanPro starts you will be presented with the start screen as shown below. Click on the “Next” button to perform a system scan.

    Click Next to install HitmanPro on your PC

    HitmanPro final installer screen

  4. Wait for the HitmanPro scan to complete.

    HitmanPro will now begin to scan your computer for malicious programs.
    HitmanPro scans your computer for any infections, adware, or potentially unwanted programs that may be present

  5. Click on “Next”.

    When HitmanPro has finished the scan, it will display a list of all the malware that it has found. Click on the “Next” button to have HitmanPro remove the detected items.

    HitmanPro scan summary. Click Next to remove malware

  6. Click on “Activate free license”.

    HitmanPro may now require to activate the free 30-days trial to remove the malicious files. To do this, click on the “Activate free license” button to begin the free 30 days trial and remove all the malicious files from your computer.
    Click on the Activate free license button

    When the malware removal process is complete, it will display a screen that shows the status of the various programs that were removed. At this screen, you should click on the Next button and then if prompted you should click on the Reboot button. If HitmanPro does not prompt you to reboot, please just click on the Close button.

STEP 8: Use AdwCleaner to remove adware and malicious browser policies

In this final step, we will download and install AdwCleaner to remove the malicious browser policies that were set by browser hijackers on your computer and delete malicious browser extensions.

AdwCleaner is a free popular on-demand scanner that can detect and remove malware that even the most well-known anti-virus and anti-malware applications fail to find. This on-demand scanner includes a lot of tools that can be used to fix the side effects of adware. browser hijackers and other malware.

  1. Download AdwCleaner.

    You can download AdwCleaner by clicking the link below.

    ADWCLEANER DOWNLOAD LINK

    (The above link will open a new web page from where you can download AdwCleaner)
  2. Double-click on the setup file.

    Double-click on the file named “adwcleaner_x.x.x.exe” to start AdwCleaner. In most cases, downloaded files are saved to the Downloads folder.
    Download AdwCleaner on your computer

    AdwCleaner program will now open and you will be presented with the program’s license agreement. After you read it, click on the I agree button if you wish to continue. If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.

    Windows ask if you want to run AdwCleaner

  3. Enable “Reset Chrome policies” to remove malicious browser policies.

    When AdwCleaner starts, on the left side of the window, click on “Settings” and then enable “Reset Chrome policies“.

    Enable Reset Chrome policies to remove malicious browser policies

  4. Click on the “Scan” button.

    On the left side of the AdwCleaner window, click on “Dashboard” and then click “Scan” to perform a computer scan.

    Click on Scan to start a AdwCleaner scan

  5. Wait for the AdwCleaner scan to finish.

    AdwCleaner will now scan your computer for malware. This process can take a few minutes.

    AdwCleaner scanning for adware and other malware

  6. Click on “Quarantine” to remove malware.

    When the AdwCleaner scan is completed it will display all of the items it has found. Click on the “Quarantine” button to remove the malicious programs from your computer.

    Click on Quarantine to remove malware

  7. Click on “Continue” to remove the malicious programs.

    AdwCleaner will now prompt you to save any open files or data as the program will need to close any open programs before it starts to clean. Click on the “Continue” button to finish the removal process.
    Click Continue to remove malicious files

    AdwCleaner will now delete all detected malware from your computer. When the malware removal process is complete, you may be asked to restart your computer.

Your computer and Google Chrome browser should now be free of browser hijackers, adware, malicious browser extensions, and other malware

If your current antivirus allowed this malicious program on your computer, you may want to consider purchasing Malwarebytes Premium to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow one of the steps:

Remove Malware from Google Chrome - Mac Guide

Remove Viruses from Google Chrome for Mac

To remove viruses from Google Chrome for Mac, follow these steps:

STEP 1: Remove malicious profiles

Profiles are used by IT admins in businesses to control the behavior of their Macs. These profiles can configure a Mac to do many different things, some of which are not otherwise possible.
When it comes to home users, adware and browser hijackers are using the configuration profile to prevent users from removing malicious programs from the computer. This also prevents the user from changing that behavior in the browser’s settings.

In this first step, we will check your computer to see if any configuration profiles are installed. To do this, follow the below steps:

  1. Open “System Preferences”

    From the Apple menu, select System Preferences.

  2. Search for “Profiles”

    When the System Preferences window opens, search for the Profiles icon.
    Search for Profiles in System Preferences

    If there isn’t a Profiles icon, you don’t have any profiles installed, which is normal and you can continue with the next steps.
  3. Remove the malicious profiles

    If there’s a Profile icon, click on it and select any suspicious profile that you want to remove, and then press the – (minus) button. Click Remove to remove the profile.
    Remove malicious profiles from your Mac

STEP 2: Delete malicious apps

In this second step, we will try to identify and remove any malicious apps and files that might be installed on your computer. Sometimes redirects or adware programs can have usable Uninstall entries that can be used to remove these programs.

  1. Quit the malicious programs

    On the Apple menu bar, in the top-right corner, if you see any unknown or suspicious icon, click on it and then select Quit.

  2. Open “Finder”

    Click the Finder application on your dock.
    Open Finder

  3. Click on “Applications”

    In the Finder left pane, click on “Applications“.
    Click on Applications

  4. Find and remove the malicious app.

    The “Applications” screen will be displayed with a list of all the apps installed on your device. Scroll through the list until you find the malicious app, right-click it, and then click “Move to Trash”.

    Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program. Here are some known malicious programs: SearchMine, TakeFresh, TopResults, FeedBack, ApplicationEvents, GeneralOpen, PowerLog, MessengerNow, ImagePrime, GeneralNetSearch, Reading Cursors, GlobalTechSearch, PDFOnline-express, See Scenic Elf, MatchKnowledge, Easy Speedtest, or WebDiscover.

    Find malicious programs and Remove It

  5. Click “Empty Trash”

    On the dock, right-click on the trash icon and select “Empty Trash”. Doing so deletes the Trash’s contents, including the program that you just sent to the Trash.
    Empty Trash

  6. Find and remove the malicious files

    1. Click the desktop to make sure you’re in the Finder, choose “Go” then click on “Go to Folder“.Go to Folder mac
    2. Type or copy/paste each of the below paths into the window that opens, then click Go.
      • /Library/LaunchAgents
      • ~/Library/LaunchAgents
      • /Library/Application Support
      • /Library/LaunchDaemons
      Type the commands in the Go to Folder window

    3. Look out for any suspicious files that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program. These are some known malicious files: “com.adobe.fpsaud.plist” “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, or “com.myppes.net-preferences.plist”. When you find a malicious file move it to the Trash.

STEP 3: Reset browsers back to default settings

In this third step, we will remove spam push notifications and malicious extensions, and change to default any settings that might have been changed by malware.
For each browser that you have installed on your computer, please click on the tab below and follow the displayed steps to reset that browser.

Safari BrowserChrome for Mac BrowserFirefox for Mac Browser
Remove malicious extensions and settings from Safari

To remove malware from Safari we will check if there are any malicious extensions installed on your browser and what settings have been changed by this malicious program.

  1. Go to Safari’s “Preferences”.

    On the menu bar, click the “Safari” menu and select “Preferences”.
    On the Menu bar Click on Safari then Preference

  2. Check Homepage.

    This will open a new window with your Safari preferences, opened to the “General” tab. Some browser hijackers may change your default homepage, so in the Homepage field make sure it’s a web page you want to use as your start-up page.

    Change Homepage in Safari

  3. Click “Extensions”

    Next, click on the “Extensions” tab.
    Click on Extensions MacOS

  4. Find and uninstall malicious extensions.

    The “Extensions” screen will be displayed with a list of all the extensions installed on Safari. Look out for any suspicious browser extension that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine extension. By default, there are no extensions installed on Safari so it’s safe to remove an extension
    Click on Uninstall to remove malicious extension

  5. Remove spam notifications ads

    Click Preferences, click Websites, then click Notifications. Deselect “Allow websites to ask for permission to send push notifications”.

    Deselect Allow websites to ask for permission to send push notifications

  6. Remove all data stored by websites on your computer.

    In the Safari menu, choose “Preferences…”, select “Privacy” at the top of the new window that appears, and then click the “Manage Website Data” button.
    Click Manage Website Data

    In the next dialog box, click “Remove All“. It will ask you if you are sure you want to remove all data stored by websites on your computer. Select “Remove Now” to clear data that could be used to track your browsing.

    Click Remove All Website Data

  7. Empty Safari Caches.

    From your Safari menu bar, click Safari and select Preferences, then select the Advanced tab. Enable the checkbox to “Show Develop menu in menu bar“.
    Show Dev Bar

    From the menu bar select Develop, then click on Empty Caches as seen in the image below.
    empty cache

Remove malware from Chrome for Mac

To remove malware from Chrome for Mac we will reset the browser settings to their default. Doing these steps will erase all configuration information from Chrome such as your home page, tab settings, saved form information, browsing history, and cookies. This process will also disable any installed extensions. All of your bookmarks, though, will be preserved.

  1. Click on the three dots at the top right and go to Settings.

    Click on Chrome’s main menu button, represented by three dots at the top right corner. Now click on the menu option labeled Settings as shown by the arrow in the picture below, which will open the basic settings screen. Click on the Chrome menu button then on the Settings button
  2. In the left sidebar, click on the “Reset and Cleanup” option.

    In the left sidebar, click on “Reset and clean up“. Click on Reset and Cleanup
  3. Click “Reset settings to their original defaults”.

    Now click on the “Reset settings to their original defaults”. link as shown in the image below.  Reset Chrome
  4. Click “Reset Settings” button.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, click on the “Reset Settings” button. Confirm Reset Chrome browser
  5. (Optional) Reset Chrome Data Sync.

    In case a malicious extension reinstalls itself even after performing a browser reset, you have an additional option to reset the data sync for your browser. To do this, navigate to chrome.google.com/sync and click on the Clear Data button. Chrome Sync Reset
Remove malware from Firefox for Mac

To remove malware from Firefox for Mac we will reset the browser settings to its default. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history, and open tabs.

  1. Go to the “Help” menu.

    Click on Firefox’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled “Help“.
    Image - Click on the Firefox Menu button then select Help

  2. Click “Troubleshooting Information”.

    Next click on the “Troubleshooting Information” option as indicated by the arrow in the image below. This will bring you to a Troubleshooting page.

    Image - Troubleshooting Information option in Firefox Mac

  3. Click on “Refresh Firefox”

    Click the “Refresh Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
    Image - Click on the Refresh Firefox button Mac

  4. Confirm.

    To continue, click on the “Refresh Firefox” button in the new confirmation window that opens.
    Image - Click again on Refresh Firefox button

  5. Click on “Finish”.

    Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.

Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.

STEP 4: Run a scan with Malwarebytes for Mac to remove malware

In this final step, we will scan the computer with Malwarebytes for Mac to find and remove any malicious programs that might be installed on your Mac.

Malwarebytes for Mac is an on-demand scanner that can destroy many types of malware that other software tends to miss without costing you absolutely anything. When it comes to cleaning up an infected device, Malwarebytes has always been free, and we recommend it as an essential tool in the fight against malware.

  1. Download Malwarebytes for Mac.

    You can download Malwarebytes for Mac by clicking the link below.

    MALWAREBYTES FOR MAC DOWNLOAD LINK
    (The above link will open a new page from where you can download Malwarebytes for Mac)
  2. Double-click on the Malwarebytes setup file.

    When Malwarebytes has finished downloading, double-click on the setup file to install Malwarebytes on your computer. In most cases, downloaded files are saved to the Downloads folder.

    Double-click on setup file to install Malwarebytes

  3. Follow the on-screen prompts to install Malwarebytes.

    When the Malwarebytes installation begins, you will see the Malwarebytes for Mac Installer which will guide you through the installation process. Click “Continue“, then keep following the prompts to continue with the installation process.

    Click Continue to install Malwarebytes for Mac

    Click again on Continue to install Malwarebytes for Mac for Mac

    Click Install to install Malwarebytes on Mac

    When your Malwarebytes installation completes, the program opens to the Welcome to Malwarebytes screen. Click the “Get started” button.

  4. Select “Personal Computer” or “Work Computer”.

    The Malwarebytes Welcome screen will first ask you what type of computer are you installing this program, click either Personal Computer or Work Computer.
    Select Personal Computer or Work Computer mac

  5. Click on “Scan”.

    To scan your computer with Malwarebytes, click on the “Scan” button. Malwarebytes for Mac will automatically update the antivirus database and start scanning your computer for malware.
    Click on Scan button to start a system scan Mac

  6. Wait for the Malwarebytes scan to complete.

    Malwarebytes will scan your computer for adware, browser hijackers, and other malicious programs. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Wait for Malwarebytes for Mac to scan for malware

  7. Click on “Quarantine”.

    When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes has detected. To remove the malware that Malwarebytes has found, click on the “Quarantine” button.
    Review the malicious programs and click on Quarantine to remove malware

  8. Restart computer.

    Malwarebytes will now remove all the malicious files that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your computer.
    Malwarebytes For Mac requesting to restart computer

Your Mac computer and browser should now be free of browser hijackers, adware, malicious browser extensions, and other malware.

If your current antivirus allowed a malicious program on your computer, you might want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our Mac Malware Removal Help & Support forum.

Remove Malware from Google Chrome - Android Guide

Remove Viruses from Google Chrome for Android

To remove viruses from Google Chrome for Android, follow these steps:

STEP 1: Uninstall malicious apps

In this first step, we will check if any malicious apps are installed on your phone. Sometimes browser hijackers or adware apps can have usable Uninstall entries that can be used to remove these apps.

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find the malicious app.

    The “Apps” screen will be displayed with a list of all the applications that are installed on your phone. Scroll through the list and look out for any suspicious app that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program.
    Most often, cyber criminals hide malware inside video or photo editing apps, weather apps, and camera apps.

    Search trough the Apps list for the malicious app
  4. Uninstall the malicious app

    When you find a suspicious or malicious app, tap on it to uninstall it. This won’t start the app but will open up the app details screen. If the app is currently running press the “Force stop” button, then tap on “Uninstall”.
    Uninstall malicious app from Android

    A confirmation dialog should be displayed to confirm you want to uninstall the app, tap on “OK” to remove the malicious app from your phone.

    Confirm uninstall app from Android phone

STEP 2: Reset browsers back to default settings

In this second step, we will reset your browser to its default settings to remove spam notifications, unwated search redirects, and restore its factory settings

Resetting the browser settings to their default it’s an easy task on Windows or Mac computers; however, when it comes to Android, this can’t be done directly because it’s not an option built-in into the browser settings. Restoring the browser settings on Android can be done by clearing the application data. This will remove all the cookies, cache, and other site settings that may have been saved. So let’s see how we can restore your browser to its factory settings.

Chrome for AndroidFirefoxOperaSamsung Internet BrowserMicrosoft Edge

Remove malware from Chrome for Android

To reset Chrome for Android to its default settings, follow the below steps:

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find and tap on Chrome.

    The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Chrome app, then tap on it to open the app’s details.
    Tap on Chrome

  4. Tap “Storage”.

    When Chrome’s app info menu is displayed, tap on “Storage“.
    Tap on Storage

  5. Tap “Manage Space”.

    Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
    Tap on Manage Storage

  6. Tap “Clear all data”.

    Tap “Clear all data” to delete all Chrome’s data including accounts, bookmarks, and your settings to reset the default settings.
    Tap on Clear All Data

  7. Confirm by tapping “Ok”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.
    Tap Ok to restore default settings

Remove malware from Firefox for Android

To reset Firefox for Android to its default settings, follow the below steps:

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find and tap on Firefox.

    The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Firefox app, then tap on it to open the app’s details.
    Search trough the Apps list for the malicious app

  4. Tap “Storage”.

    When Firefox’s app info menu is displayed, tap on “Storage“.
    Firefox - Tap on Storage

  5. Tap “Manage Space”.

    Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
    Firefox - Tap on Manage Storage

  6. Tap “Clear all data”.

    Tap “Clear all data” to delete all Firefox data including accounts, bookmarks, and your settings to reset the default settings.
    Firefox - Tap on Clear All Data

  7. Confirm by tapping “Ok”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.

Remove malware from the Opera browser

To reset the Opera browser to its default settings, follow the below steps:

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find and tap on Opera.

    The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Opera app, then tap on it to open the app’s details.
    Search trough the Apps list for the malicious app

  4. Tap “Storage”.

    When Opera’s app info menu is displayed, tap on “Storage“.
    Opera - Tap on Storage

  5. Tap “Manage Space”.

    Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
    Opera - Tap on Manage Storage

  6. Tap “Clear all data”.

    Tap “Clear all data” to delete all Opera’s data including accounts, bookmarks, and your settings to reset the default settings.
    Opera - Tap on Clear All Data

  7. Confirm by tapping “Ok”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.

Remove malware from Samsung Internet Browser

To reset the Samsung Internet Browser to its default settings, follow the below steps:

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find and tap on Samsung Internet Browser.

    The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Samsung Internet Browser app, then tap on it to open the app’s details.
    Search trough the Apps list for the malicious app

  4. Tap “Storage”.

    When the Samsung Internet Browser’s app info menu is displayed, tap on “Storage“.
    Samsung Internet Browser - Tap on Storage

  5. Tap “Manage Space”.

    Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
    Samsung Internet Browser - Tap on Manage Storage

  6. Tap “Clear all data”.

    Tap “Clear all data” to delete all Samsung Internet Browser’s data including accounts, bookmarks, and your settings to reset the default settings.
    Samsung Internet Browser - Tap on Clear All Data

  7. Confirm by tapping “Ok”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.

Remove malware from Microsoft Edge for Android

To reset the Microsoft Edge for Android to its default settings, follow the below steps:

  1. Open the “Settings” menu.

    Tap on the “Settings” app from your phone menu or home screen.
    Settings app in Android

  2. Tap on “Apps”.

    When the “Settings” menu opens, tap on “Apps” (or “App Manager”) to see all the installed applications on your phone.
    Tap on Apps

  3. Find and tap on Microsoft Edge.

    The “Apps” screen will be displayed with a list of all the apps installed on your phone. Scroll through the list until you find the Microsoft Edge app, then tap on it to open the app’s details.
    Search trough the Apps list for the malicious app

  4. Tap “Storage”.

    When the Microsoft Edge’s app info menu is displayed, tap on “Storage“.
    Microsoft Edge - Tap on Storage

  5. Tap “Manage Space”.

    Under the storage settings, you will get two options — Manage Space and Clear Cache. Tap on “Manage Space“.
    Microsoft Edge - Tap on Manage Storage

  6. Tap “Clear all data”.

    Tap “Clear all data” to delete all Microsoft Edge’s data including accounts, bookmarks, and your settings to reset the default settings.
    Microsoft Edge - Tap on Clear All Data

  7. Confirm by tapping “Ok”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue with the reset process. To complete the restoration process, tap “Ok“.

STEP 3: Use Malwarebytes for Android to remove malicious apps

In this final step, we will install Malwarebytes for Android to scan and remove malicious apps from your phone or tablet.

Malwarebytes for Android automatically detects and removes dangerous threats like malware and ransomware so you don’t have to worry about your most-used device being compromised. Aggressive detection of adware and potentially unwanted programs keeps your Android phone or tablet running smooth.

  1. Download Malwarebytes for Android.

    You can download Malwarebytes for Android by clicking the link below.

    MALWAREBYTES FOR ANDROID DOWNLOAD LINK
    (The above link will open a new page from where you can download Malwarebytes for Android)
  2. Install Malwarebytes for Android on your phone.

    In the Google Play Store, tap “Install” to install Malwarebytes for Android on your device.

    Tap Install to install Malwarebytes for Android

    When the installation process has finished, tap “Open” to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.
    Malwarebytes for Android - Open App

  3. Follow the on-screen prompts to complete the setup process

    When Malwarebytes will open, you will see the Malwarebytes Setup Wizard which will guide you through a series of permissions and other setup options.
    This is the first of two screens that explain the difference between the Premium and Free versions. Swipe this screen to continue.
    Malwarebytes Setup Screen 1
    Tap on “Got it” to proceed to the next step.
    Malwarebytes Setup Screen 2
    Malwarebytes for Android will now ask for a set of permissions that are required to scan your device and protect it from malware. Tap on “Give permission” to continue.
    Malwarebytes Setup Screen 3
    Tap on “Allow” to permit Malwarebytes to access the files on your phone.
    Malwarebytes Setup Screen 4

  4. Update database and run a scan with Malwarebytes for Android

    You will now be prompted to update the Malwarebytes database and run a full system scan.

    Malwarebytes fix issue

    Click on “Update database” to update the Malwarebytes for Android definitions to the latest version, then click on “Run full scan” to perform a system scan.

    Update database and run Malwarebytes scan on phone

  5. Wait for the Malwarebytes scan to complete.

    Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Malwarebytes scanning Android for Vmalware

  6. Click on “Remove Selected”.

    When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes for Android has detected. To remove the malicious apps that Malwarebytes has found, tap on the “Remove Selected” button.
    Remove malware from your phone

  7. Restart your phone.

    Malwarebytes for Android will now remove all the malicious apps that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your device.

Your phone and browser should now be free of browser hijackers, adware, malicious apps, and other malware.

If your current antivirus allowed a malicious app on your phone, you may want to consider purchasing the full-featured version of Malwarebytes to protect against these types of threats in the future.
If you are still having problems with your phone after completing these instructions, then please follow one of the steps:

Protect Google Chrome Going Forward

Removing an infection is only half the battle. You also need to prevent malware from re-infecting your browser:

  • Only install trusted extensions from the Chrome Web Store. Check reviews and permissions before adding.

  • Do not install software from unofficial sites. Stick to trusted sources like the Microsoft Store.

  • Use an ad blocker extension like AdGuard to prevent malicious ads and pop-ups.

  • Keep Chrome updated to the latest version for security patches.

  • Run periodic scans with Malwarebytes to catch anything that slips through.

  • Be cautious downloading files and opening attachments from unknown sources.

  • Use antivirus software to protect your whole system from malware.

Properly securing your browser makes it much harder for malware to infect it. But no browser is 100% immune to a determined attacker. So be vigilant in watching for infection symptoms.

With the steps in this guide, you can clean up any new malware quickly. Removing infections before they get entrenched is key to keeping Google Chrome – and your computer – safe and secure.

Frequently Asked Questions About Removing Malware From Chrome

Cleaning malware out of Google Chrome can be confusing for many users. Here we answer some common questions about the malware removal process.

What’s the Easiest Way to Check if Chrome Has Malware?

The quickest check is to open Chrome task manager (Shift+Esc) and look for unfamiliar processes hogging resources. Also check extensions, settings, and installed programs for anything suspicious. Run a scan with Malwarebytes as well.

Does Resetting Chrome Remove Malware Completely?

Resetting removes extensions and changes made by malware. But infections can still persist in the browser. Reset should be combined with anti-malware scans and digging into Chrome folders to fully clean malware.

Where Does Chrome Store Extensions and Other User Data?

Chrome data like extensions, bookmarks, and history are stored in the user profile folder. On Windows, it’s under C:\Users\YOURNAME\AppData\Local\Google\Chrome\User Data. Delete anything suspicious here.

Are There Any Free Software Options to Remove Malware From Chrome?

Yes, Malwarebytes and Adwcleaner are highly trusted free malware removal tools. For best results, run scans with both to clear up any remnants left behind. Windows Security works too but may miss more infections.

How Can I Manually Check Chrome Files for Malware?

Navigate to Chrome’s folder (usually C:\Program Files (x86)\Google\Chrome), open each subfolder, and inspect files for anything suspicious that doesn’t belong to Google. Malware often hides here. Delete anything shady.

Is Disabling Extensions Enough to Remove Malicious Ones?

No! Disabling leaves extensions installed. Make sure to right click and click “Remove” on malicious ones so they are fully deleted. Disabling only stops them from running temporarily.

Can Factories Reset Remove Chrome Malware from Android?

Yes it can. On your Android go to Settings > System > Reset options > Erase all data (factory reset). This wipes the entire device including any malware, so backup data first.

Is There An Easy Way to Prevent Malware Infecting Chrome Again?

Absolutely. Use an ad blocker, avoid suspicious downloads, don’t click shady links, keep Chrome updated, run periodic Malwarebytes scans, and use antivirus software. Practicing safe browsing habits keeps most malware away.

What Should I Do If Malware Keeps Coming Back to Chrome?

If infections persist, try digging deeper into Chrome folders to remove any buried files. Also scan your whole system in case malware has infected the operating system. Reinstall Chrome as a last resort if issues continue.

Does Incognito Mode Prevent Malware Infecting Chrome?

Unfortunately no. Incognito only disables tracking/cookies for that session. Extensions still run and malware can infect the browser just like normal mode. But it prevents saved passwords being stolen during that session.

We hope these answers help guide you through removing those pesky malware infections from Chrome. Let us know if you have any other questions!

Bottom Line: Cleansing Malware Infections From Chrome

Malware infections in the Chrome browser should not be taken lightly. Left unchecked, they can escalate into serious issues like stolen financial data, impaired system performance, and hijacked online accounts.

The good news is that with vigilance and the right tools, you can detect infections quickly and completely remove malware from Chrome. Reset the browser, delete unwanted extensions, run quality scanners, and check settings to eliminate malicious activity.

Coupled with better security practices going forward, you can keep annoyances like redirect infections and intrusive ads at bay. Don’t ignore infection warning signs. Use this guide to clean up Google Chrome and take back control of your browsing experience.

Summary: Key Takeaways

  • Adware, redirect malware, browser hijackers and other threats can infect Google Chrome. Watch for symptoms like pop-ups, slowness, and settings changes.

  • Reset Chrome profile settings and remove extensions to eliminate anything unauthorized inserted by malware.

  • Scan with Malwarebytes and AdwCleaner to clear up hard-to-find infections residual infections.

  • Beef up browser security moving forward. Only install trusted extensions, update Chrome often, and exercise caution when downloading.

Regular scans and secure habits make it much less likely malware will infect your browser again. With diligence, you can keep Google Chrome – and your whole computer – clean and safe.

6 thoughts on “Google Chrome Infected? Steps to Remove Viruses, Adware & More”

  1. Nice! Appreciate the ability to direct folks here instead of needing to fix their PC’s myself!

  2. Thanks very much, I got infected by a strange strong virus, I managed to remove it manually by booting from live linux CD, then deleting the folder of the virus. But still the browser is not okay, its hanging alot.
    I scanned my system using the adware cleaner it catches a lot of files and hidden chrome extensions

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