How to remove Adware, Pop-up Ads and Redirects from Web Browser

If your web browser is constantly being redirected to unwanted sites, or advertisements are pop-ping up while you browse the Internet, then your computer may be infected with an adware program. Adware is unwanted software designed to throw advertisements up on your screen, most often within a web browser.

pop-up ads in browser

Chrome Pop-up ads

Internet Explorer Ads

These type of unwanted advertisements are usually caused by adware installed on your PC. These malicious programs are bundled with other free software that you download off of the Internet. Unfortunately, some free downloads do not adequately disclose that other software will also be installed and you may find that you have installed adware without your knowledge.

When an adware program is installed, you may see ads about dubious miracle weight loss programs, offers for get-rich-quick secrets, and bogus virus warnings that invite your click.
The advertisements may have a different text under the pop-up: “Powered by (adware name)“, “Brought to you by (adware name)“, “Sponsored by (adware name)“, “Ads by (adware name)” or “Ads by (adware name)“.
These ads will overlay the content on the page and when you click on a link, it will just open a pop-up to another advertisement. When a malicious program displays advertisements it will either display them in pop-up windows, directly on a web page you are visiting, or will appear as videos, banners, moving ads, or like folded down page in the top right corner of the web site.
Also, you might experience new tabs opening, a change in your home page, findings from a search engine you never heard of, or even a redirect to a NSFW website.

Here are a few typical telltale signs that you have adware on your system:

  • Advertisements appear in places they shouldn’t be.
  • Your web browser’s homepage has mysteriously changed without your permission.
  • Web pages that you typically visit are not displaying properly.
  • Website links redirect to sites different from what you expected.
  • Your web browser slows to a crawl.
  • New toolbars, extensions, or plugins suddenly populate your browser

Adware can slow down your PC. It can also slow down your Internet connection by downloading advertisements. Sometimes programming flaws in the adware can make your computer unstable. Advertising pop-ups can also distract you and waste your time if they have to be closed before you can continue using your PC.

[Image: Browser Popup Advertisement ]

If your computer is infected with adware or any other type of malicious software, you can follow the below guide to easily clean up your computer.

This guide was written to help users remove pop-up ads and advertisements that are caused by adware and other malicious programs, if your just looking for a way to block ads, then you can use a free browser extension like Adblock.

The below instructions are for Windows users, however we also have an Android guide and a Mac OS guide which should help clean up your device.

Remove Pop-Up Ads & Advertisements from Web Browser (Help Guide)

This malware removal guide may appear overwhelming due to the amount of the steps and numerous programs that are being used. We have only written it this way to provide clear, detailed, and easy to understand instructions that anyone can use to remove malware for free.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.

To remove Pop-Up Ads, Adware & Redirects from Web Browser, follow these steps


STEP 1 : Uninstall malicious programs from Windows

In this first step, we will try to identify and remove any malicious program that might be installed on your computer.

  1. Go to the uninstall menu.

    Windows 10 or Windows 8

    1. To uninstall a program on Windows 10 or Windows 8, right-click on the Windows Start button and choose “Control Panel” from the pop-up menu.
      Control Panel in Windows 10
    2. When the “Control Panel” window opens click on the “Uninstall a program” option under “Programs” category.
      Uninstall A Program on Windows 10

    Windows 7 or Windows Vista

    1. If you are using Windows Vista or Windows 7, click the “Start” button, then click on the “Control Panel” menu option.
      [Image: Control Panel in Windows Start Menu]
    2. When the “Control Panel” window opens click on the “Uninstall a program” option under “Programs” category.
      [Image: Uninstall a program]

  2. When the “Programs and Features” screen is displayed, scroll through the list of currently installed programs and uninstall any unwanted programs.
    Known malicious programs: Dns Unlocker, Cinema Plus, Price Minus, SalesPlus, New Player, MediaVideosPlayers, Browsers_Apps_Pro, PriceLEess, Pic Enhance, Sm23mS, Salus, Network System Driver, SS8, Save Daily Deals, Word Proser, Desktop Temperature Monitor, CloudScout Parental Control, Savefier, Savepass, HostSecurePlugin, CheckMeUp and HD-V2.2.
    The malicious program may have a different name on your computer. To view the most recently installed programs, you can click on the “Installed On” column to sort your program by the installation date. Scroll through the list, and uninstall any unwanted or unknown programs.

    If you cannot find any unwanted programs on your computer, you can proceed with the next step.

    If you are having issues while trying to uninstall a program, you can use Revo Uninstaller to completely remove this unwanted program from your machine.

    Remove adware from Windows


STEP 2: Use Malwarebytes to remove adware and browser hijackers

Malwarebytes is a powerful on-demand scanner which will remove the Trojans, adware, browser hijackers and other types of malware from your PC. It is important to note that Malwarebytes will run alongside antivirus software without conflicts.

  1. You can download download Malwarebytes from the below link.
    MALWAREBYTES DOWNLOAD LINK (This link open a new page from where you can download “Malwarebytes”)
  2. When Malwarebytes has finished downloading, double-click on the “mb3-setup-consumer” file to install Malwarebytes on your computer.
    Malwarebytes installer
    You may be presented with an User Account Control pop-up asking if you want to allow Malwarebytes to make changes to your device. If this happens, you should click “Yes” to continue with the installation.
    Malwarebytes User Account Control Prompt
  3. When the Malwarebytes installation begins, you will see the Malwarebytes Setup Wizard which will guide you through the installation process.
    Setup Malwarebytes installer
    To install Malwarebytes on your machine, keep following the prompts by clicking the “Next” button.
    Completing the Malwarebytes Setup Wizard
  4. Once installed, Malwarebytes will automatically start and update the antivirus database. To start a system scan you can click on the “Scan Now” button.
    Perform a system scan with Malwarebytes
  5. Malwarebytes will now start scanning your computer for malicious programs.
    This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Malwarebytes scanning for malware
  6. When the scan has completed, you will be presented with a screen showing the malware infections that Malwarebytes has detected.
    To remove the malicious programs that Malwarebytes has found, click on the “Quarantine Selected” button.
    Malwarebytes Quarantine Selected
  7. Malwarebytes will now quarantine all the malicious files and registry keys that it has found.
    To complete the malware removal process, Malwarebytes may ask you to restart your computer.
    Malwarebytes removing malware from computer
    When the malware removal process is complete, you can close Malwarebytes and continue with the rest of the instructions.

STEP 3: Use Zemana AntiMalware Free to scan for malware and unwanted programs

Zemana AntiMalware is a free malware scanner which can detect malicious programs that your antivirus has failed to find.

  1. You can download Zemana AntiMalware Free from the below link:
    ZEMANA ANTIMALWARE FREE DOWNLOAD LINK (This link open a new webpage from where you can download “Zemana AntiMalware Free”)
  2. Double-click on the file named “Zemana.AntiMalware.Setup.exe” to start the installation of Zemana AntiMalware.
    Double-click on the Zemana AntiMalware to instal it
    You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
    Zemana AntiMalware UAC
  3. Click on the “Next” button, to install Zemana AntiMalware on your computer.
    Zemana AntiMalware installation
    When you reach the “Select Additional Tasks” screen, you can opt-out the “Enable Real Time Protection” option, then click on the “Next” button.
    Opt-out of the real-time protection feature
  4. When Zemana AntiMalware will start, click on the “Scan” button.
    Scan computer with Zemana AntiMalware
  5. Zemana AntiMalware will now scan computer for malicious files. This process can take up to 10 minutes.
    Zemana AntiMalware performing a scan
  6. When Zemana AntiMalware has finished it will display a list of all the malware that the program found. Click on the “Next” button, to remove the malicious files from your computer.
    Zemana AntiMalware removing malware
    Zemana AntiMalware will now start to remove all the malicious programs from your computer. When the process is complete, you may need to restart your computer.

STEP 4: Double-check for malicious programs for HitmanPro

HitmanPro can find and remove malware, adware, bots, and other threats that even the best antivirus suite can oftentimes miss. HitmanPro is designed to run alongside your antivirus suite, firewall, and other security tools.

  1. You can download HitmanPro from the below link:
    HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download “HitmanPro”)
  2. When HitmanPro has finished downloading, double-click on the “hitmanpro” file to install this program on your computer.
    HitmanPro icon
    You may be presented with an User Account Control pop-up asking if you want to allow HitmanPro to make changes to your device. If this happens, you should click “Yes” to continue with the installation.
    HitmanPro User Account Control Pop-up
  3. When the program starts you will be presented with the start screen as shown below. Now click on the Next button to continue with the scan process.
    HitmanPro setup process
  4. HitmanPro will now begin to scan your computer for malware.
    HitmanPro scanning for adware
  5. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the “Next” button, to remove malware.
    HitmanPro detected malware
  6. Click on the “Activate free license” button to begin the free 30 days trial, and remove all the malicious files from your computer.
    Activate HitmanPro to remove malware
    When the process is complete, you can close HitmanPro and continue with the rest of the instructions.

(OPTIONAL) STEP 5: Reset your browser to the default settings

If you are still experiencing issues with the adware or unwanted pop-up ads within Internet Explorer, Firefox or Chrome, we will need to reset your browser to its default settings.
This step should be performed only if your issues have not been solved by the previous steps.

Google Chrome

1. Reset Google Chrome’s Group Policy to default settings

Some malicious program will configure a Chrome group policy under the Registry key HKLM\SOFTWARE\Policies\Google\Chrome\NotificationsAllowedForUrls that prevents you from deleting the notifications once they are configured. To fix this we will need to reset the Chrome group policy by running the below commands.

  1. Open the Command Prompt by pressing “Windows Key + X”, and click on “Command Prompt (Admin)” to open it in Administrator mode.
    Command Prompt Admin

    You can easily open the command prompt by typing “cmd” into the search box (Win + S), then right-click and choose Run as Administrator

    Command Prompt Windows 10

  2. In the Command prompt type (or copy/paste) the following commands:
    1. Type:
      rd /S /Q "%WinDir%\System32\GroupPolicyUsers"
      Press Enter.
    2. Type:
      rd /S /Q "%WinDir%\System32\GroupPolicy"
      Press Enter.
    3. Type:
      gpupdate /force
      Press Enter.

    Reset Group policy Windows

    You should see the following notifications after the commands been run:
    User Policy update has completed successfully.
    Computer Policy update has completed successfully
    Group policy reset Windows 10

2. Reset Google Chrome to the default settings

Google Chrome has an option that will reset itself to its default settings. Resetting your browser settings will reset the unwanted changes caused by installing other programs. However, your saved bookmarks and passwords will not be cleared or changed.

  1. Click on Chrome’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled Settings.
    Google Chrome Settings menu
  2. Chrome’s Settings should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the Advanced link (as seen in the below example).
    Click on Chrome Advanced button
  3. Chrome’s advanced Settings should now be displayed. Scroll down until the Reset browser settings section is visible, as shown in the example below. Next, click on the Reset settings button.
    Google Chrome Reset button
  4. A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the Reset button.
    Restore Google Chrome to default settings

Internet Explorer


You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your PC.

  1. Open Internet Explorer, click on the “gear icon” in the upper right part of your browser, then click again on Internet Options.
    [Image: Internet Options in Internet Explorer]
  2. In the “Internet Options” dialog box, click on the “Advanced” tab, then click on the “Reset” button.
    [Image: Reset Internet Explorer]
  3. In the “Reset Internet Explorer settings” section, select the “Delete personal settings” check box, then click on “Reset” button.
    [Image: Reset Internet Explorer to its default settings]
  4. When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box. You will now  need to close your browser, and then you can open Internet Explorer again.
    [Image Reset Internet Explorer settings]

Mozilla Firefox


If you’re having problems with Firefox, resetting it can help. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history and open tabs.

  1. In the upper-right corner of the Firefox window, click the Firefox menu button, then click on the “Help[Image: Firefox Help button] button.
    Firefox Help button
  2. From the Help menu, choose Troubleshooting Information.
    If you’re unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting information page.
    Troubleshooting Information in Firefox
  3. Click the “Refresh Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
    Refresh Firefox button
  4. To continue, click on the “Refresh Firefox” button in the new confirmation window that opens.
    Reset Firefox settings to default
  5. Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.
Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.

Your PC should now be free of malicious programs. If you are still experiencing problems while trying to remove adware or any type of malware from your device please do one of the following:

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