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Remove Browser Redirect Virus from Chrome, Firefox & Edge (Guide)

If your browser is constantly being redirected to unwanted sites or advertisements are popping up while you browse the Internet, then it is possible that you have malware installed on your computer.

Browser Redirect Virus malware

Is my browser infected with malware?

When a browser is infected with malware, your homepage or search engine might change without your consent, or you’ll see pop-up ads and unwanted advertisements not originating from the sites you are browsing. The most common types of browser infections are browser hijackers and adware. Let’s take a look at each of these threats:

  • Browser hijackers are not something new and malware developers have been using this technique for years to generate traffic to their sites, gathering search terms and redirect users to websites from where they’ll receive a commission or some sort of revenue. In most cases, the browser hijacker will change your browser search provider to generate advertising revenue by using Yahoo Search, Bing Search, or Google Search for its search results.
    Browser Redirect Virus redirect
  • Adware is unwanted software designed to throw advertisements up on your screen, most often within a web browser.
    Browser Redirect Virus adware
    The above images are examples of unwanted advertisements within the browser that are usually caused by adware installed on your computer. These ads will overlay the content on the page and when you click on a link, it will just open a pop-up to another advertisement. When a malicious program displays advertisements it will either display them in pop-up windows, directly on a web page you are visiting, or will appear as videos, banners, moving ads, or like folded down the page in the top right corner of the web site. Also, you might experience new tabs opening, a change in your home page, findings from a search engine you never heard of, or even a redirect to an NSFW website.

Here are a few typical signs that your computer is infected with malware:

  • Advertisements appear in places they shouldn’t be.
  • Your browser search engine is changed without your consent
  • Your web browser’s homepage has mysteriously changed without your permission.
  • Web pages that you typically visit are not displaying properly.
  • Website links redirect to sites different from what you expected.
  • Browser popups appear which recommend fake updates or other software.
  • Other unwanted programs might get installed without your knowledge.

Why am I seeing pop-up ads and redirects in my browser?

You are seeing pop-ups and redirects in your browser because you are either infected with malware or another web site is redirecting you to them.

This guide was written to help Windows users remove malware from their devices, so if you’re just looking for a way to block the pop-up ads or advertisements on a specific site, then you can use a free browser extension like Adblock.

You should always pay attention when installing software because often, a software installer includes optional installs. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

To check your computer for adware or other malware and remove it for free, please use the guide below.

Remove Browser Redirect Virus from Chrome, Firefox and Edge (Guide)

The below instructions are for Windows users, however, we also have an Android Guide and a Mac Guide which should help clean up your device.

This malware removal guide may appear overwhelming due to the number of steps and numerous programs that are being used. We have only written it this way to provide clear, detailed, and easy to understand instructions that anyone can use to remove malware for free.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, stop and ask for our assistance.

To remove adware, pop-ups and malware from your browser, follow these steps:

  • STEP 1: Uninstall the malicious programs from Windows
  • STEP 2: Use Malwarebytes Free to remove adware and pop-ups
  • STEP 3: Use HitmanPro to scan for Trojans and malware
  • STEP 4: Double-check for other malicious programs with Zemana AntiMalware Free
  • STEP 5: Reset the browser settings to remove redirects and browser hijackers

STEP 1: Uninstall the malicious programs from Windows

In this first step, we will check if any malicious programs are installed on your computer. Sometimes browser hijackers or adware programs can have usable Uninstall entries that can be used to remove these programs.

Windows 10

  1. Open the “Settings” menu.

    Click Start button on the taskbar, then select “Settings” (gear icon).
    Windows 10: Click the Start button then click on Settings

  2. Click on “Apps”, then on “Apps and Features”.

    When the “Windows Settings” window opens, click on “Apps“. By default, it should open “Apps and Features” but if it doesn’t, select it from the list on the left.

    Windows 10: Click on Apps

  3. Find the malicious program and uninstall it.

    The “Apps and Features” screen will be displayed with a list of all the programs installed on your computer. Scroll through the list until you find the malicious program, then click to highlight it, then click the “Uninstall” button.

    Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program.

    Here are some known malicious programs: PDFPoof, BatBitRst, MessengerNow, SearchAd, MyPrintableCoupons, Reading Cursors, ProMediaConverter, PDFOnline-express, See Scenic Elf, Clickware, Easy Speedtest, or WebDiscover.

    The malicious program may have a different name on your computer. If you cannot find any malicious programs on your computer, you can continue with the second step from this guide.

    Windows 10: Uninstall malicious programs from Windows

  4. Follow the on-screen prompts to uninstall the program.

    In the next message box, confirm the uninstall process by clicking on Uninstall, then follow the prompts to uninstall the program.
    Make sure to read all of the prompts carefully, because some malicious programs try to sneak things in hoping that you won’t read closely.
    Windows 10: Complete the uninstall process

Windows 8

  1. Go to “Program and Features”.

    Right-click on the Start button in the taskbar, then select “Programs and Features”. This will take you directly to your list of installed programs.
    Right click on Start and select Programs and Features

  2. Find the malicious program and uninstall it.

    The “Programs and Features” screen will be displayed with a list of all the programs installed on your computer. Scroll through the list until you find the malicious program, then click to highlight it, then click the “Uninstall” button that appears on the top toolbar.

    Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program.

    Here are some known malicious programs: PDFPoof, BatBitRst, MessengerNow, SearchAd, MyPrintableCoupons, Reading Cursors, ProMediaConverter, PDFOnline-express, See Scenic Elf, Clickware, Easy Speedtest, or WebDiscover.

    The malicious program may have a different name on your computer. If you cannot find any malicious programs on your computer, you can continue with the next step from this guide.

    Select the malicious program then click on Uninstall

  3. Follow the on-screen prompts to uninstall the program.

    In the next message box, confirm the uninstall process by clicking on Yes, then follow the prompts to uninstall the program. Make sure to read all of the prompts carefully, because some malicious programs try to sneak things in hoping that you won’t read closely.

Windows 7

  1. Open the “Control Panel”.

    Click on the “Start” button, then click on “Control Panel“.
    Windows 7 go to Control Panel

  2. Click on “Uninstall a Program”.

    When the “Control Panel” appears, click on “Uninstall a Program” from the Programs category.
    Select Uninstall a program from Control Panel

  3. Find the malicious program and uninstall it.

    The “Programs and Features” screen will be displayed with a list of all the programs installed on your computer. Scroll through the list until you find the malicious program, then click to highlight it, then click the “Uninstall” button that appears on the top toolbar.

    Look out for any suspicious program that could be behind all the drama – anything you don’t remember downloading or that doesn’t sound like a genuine program.

    Here are some known malicious programs: PDFPoof, BatBitRst, MessengerNow, SearchAd, MyPrintableCoupons, Reading Cursors, ProMediaConverter, PDFOnline-express, See Scenic Elf, Clickware, Easy Speedtest, or WebDiscover.

    The malicious program may have a different name on your computer. If you cannot find any malicious programs on your computer, you can continue with the next step from this guide.

    Uninstall malicious programs from Windows 7

  4. Follow the on-screen prompts to uninstall the program.

    In the next message box, confirm the uninstall process by clicking on Yes, then follow the prompts to uninstall the program. Make sure to read all of the prompts carefully, because some malicious programs try to sneak things in hoping that you won’t read closely.

If you are having issues while trying to uninstall a program, you can use Revo Uninstaller Free to completely remove an unwanted program from your computer.

STEP 2: Use Malwarebytes Free to remove adware and pop-ups

Malwarebytes Free is one of the most popular and most used anti-malware software for Windows, and for good reasons. It is able to destroy many types of malware that other software tends to miss, without costing you absolutely nothing. When it comes to cleaning up an infected device, Malwarebytes has always been free and we recommend it as an essential tool in the fight against malware.

  1. Download Malwarebytes Free.

    You can download Malwarebytes by clicking the link below.

    Malwarebytes LogoMALWAREBYTES DOWNLOAD LINK
    (The above link will open a new page from where you can download Malwarebytes)
  2. Double-click on the Malwarebytes setup file.

    When Malwarebytes has finished downloading, double-click on the MBSetup file to install Malwarebytes on your computer. In most cases, downloaded files are saved to the Downloads folder.

    Double-click on MBSetup installer to install Malwarebytes
    You may be presented with an User Account Control pop-up asking if you want to allow Malwarebytes to make changes to your device. If this happens, you should click “Yes” to continue with the Malwarebytes installation.
    Windows asking for permission to run the Malwarebytes installer

  3. Follow the on-screen prompts to install Malwarebytes.

    When the Malwarebytes installation begins, you will see the Malwarebytes setup wizard which will guide you through the installation process. The Malwarebytes installer will first ask you on what type of computer are you installing this program, click either Personal Computer or Work Computer.
    Malwarebytes setup: Click on Personal Computer step 1

    On the next screen, click “Install” to install Malwarebytes on your computer.
    Malwarebytes Setup: Click on Install

    When your Malwarebytes installation completes, the program opens to the Welcome to Malwarebytes screen. Click the “Get started” button.

  4. Select “Use Malwarebytes Free”.

    After installing Malwarebytes, you’ll be prompted to select between the Free and the Premium version. The Malwarebytes Premium edition includes preventative tools like real-time scanning and ransomware protection, however, we will use the Free version to clean up the computer.
    Click on “Use Malwarebytes Free“.
    Click on Use Malwarebytes Free to continue with the install

  5. Click on “Scan”.

    To scan your computer with Malwarebytes, click on the “Scan” button. Malwarebytes will automatically update the antivirus database and start scanning your computer for malware.
    Click on Scan button

  6. Wait for the Malwarebytes scan to complete.

    Malwarebytes will scan your computer for adware and other malicious programs. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Malwarebytes scanning for malicious programs

  7. Click on “Quarantine”.

    When the scan has completed, you will be presented with a screen showing the malware infections that Malwarebytes has detected. To remove the malicious programs that Malwarebytes has found, click on the “Quarantine” button.
    Review the malicious programs and click on Quarantine too remove malware

  8. Restart computer.

    Malwarebytes will now remove all the malicious files and registry keys that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your computer.
    Malwarebytes requesting to restart computer to complete malware removal process
    When the malware removal process is complete, you can close Malwarebytes and continue with the rest of the instructions.


STEP 3: Use HitmanPro to scan for Trojans and malware

HitmanPro is a second opinion scanner that takes a unique cloud-based approach to malware scanning. HitmanPro scans the behavior of active files and also files in locations where malware normally resides for suspicious activity. If it finds a suspicious file that’s not already known, HitmanPro sends it to their clouds to be scanned by two of the best antivirus engines today, which are Bitdefender and Kaspersky.

Although HitmanPro is shareware and costs $24.95 for 1 year on 1 PC, there is actually no limit in scanning. The limitation only kicks in when there is a need to remove or quarantine detected malware by HitmanPro on your system and by then, you can activate the one time 30-day trial to enable the cleanup.

  1. Download HitmanPro.

    You can download HitmanPro by clicking the link below.

    HitmanPro LogoHITMANPRO DOWNLOAD LINK
    (The above link will open a new web page from where you can download HitmanPro)
  2. Install HitmanPro.

    When HitmanPro has finished downloading, double-click on “hitmanpro.exe” (for 32-bit versions of Windows) or “hitmanpro_x64.exe” (for 64-bit versions of Windows) to install this program on your PC. In most cases, downloaded files are saved to the Downloads folder.
    Double-click on the HitmanPro setup file - Help Guide
    You may be presented with an User Account Control pop-up asking if you want to allow HitmanPro to make changes to your device. If this happens, you should click “Yes” to continue with the installation.Windows asking for permissions to run the HitmanPro setup file - Help Guide

  3. Follow the on-screen prompts.

    When HitmanPro starts you will be presented with the start screen as shown below. Click on the “Next” button to perform a system scan.
    Click Next to install HitmanProHitmanPro final installer screen

  4. Wait for the HitmanPro scan to complete.

    HitmanPro will now begin to scan your computer for malicious programs. This process will take a few minutes.
    HitmanPro while scanning for malware - Help Guide

  5. Click on “Next”.

    When HitmanPro has finished the scan, it will display a list of all the malware that the program has found. Click on the “Next” button to remove the malicious programs.
    HitmanPro scan summary. Click Next to remove malware - Help Guide

  6. Click on “Activate free license”.

    Click on the “Activate free license” button to begin the free 30 days trial and remove all the malicious files from your PC.
    Activate the free HitmanPro license keyEnter your email to complete the HitmanPro activation - Help Guide
    When the process is complete, you can close HitmanPro and continue with the rest of the instructions.


STEP 4: Double-check for other malicious programs with Zemana AntiMalware Free

Zemana AntiMalware is a free popular on-demand antivirus scanner which can detect and remove malware that even the most well-known anti-virus and anti-malware applications fail to find.
While the Malwarebytes and HitmanPro scans are more than enough, we’re recommending Zemana AntiMalware Free to users who still have malware related issues or just want to make sure their computer is 100% clean.

  1. Download Zemana AntiMalware.

    You can download Zemana AntiMalware Free by clicking the link below.

    Zemana LogoZEMANA ANTIMALWARE DOWNLOAD LINK
    (The above link will open a new web page from where you can download Zemana AntiMalware)
  2. Double-click on the setup file.

    Double-click on the file named “Zemana.AntiMalware.Setup.exe” to start the installation of Zemana AntiMalware. In most cases, downloaded files are saved to the Downloads folder.
    Image: Double-click on the Zemana AntiMalware to instal it
    You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
    Image: Click Yes to install Zemana AntiMalware

  3. Install Zemana AntiMalware Free.

    Click on the “Next” button to install Zemana AntiMalware on your computer. Follow the on-screen prompts to complete the install process.
    Image: Click Next then follow the on-screen prompts

  4. Click on “Scan Now”.

    When Zemana AntiMalware will start, click on the “Scan Now” button to perform a system scan.
    Image: Click on Scan Now to perform a system scan

  5. Wait for the Zemana AntiMalware scan to complete.

    Zemana AntiMalware will now scan your computer for malicious files. This process can take a few minutes.
    Image: Zemana AntiMalware scanning for malware

  6. Click on “Apply Action”.

    When Zemana AntiMalware has finished it will display a list of all the malware that the program found. Click on the “Apply Action” button to remove the malicious files from your computer.
    Image: Click Apply actions to remove malware found by Zemana AntiMalware

  7. Restart your computer.

    When the malware removal process is complete, Zemana AntiMalware may need to restart your computer. Click on the “Reboot” button to restart your computer.
    Zemana asking to restart PC

    When the process is complete, you can close Zemana AntiMalware and continue with the rest of the instructions.


STEP 5: Reset the browser settings to remove redirects and browser hijackers

If your Windows computer is still being redirected to malicious sites or you see pop-ups, we will need to reset the web browser settings to their original defaults. This step should be performed only if your issues have not been solved by the previous steps.

Google Chrome

Resetting your browser settings will reset the unwanted changes caused by installing other programs. However, your saved bookmarks and passwords will not be cleared or changed.
To reset Google Chrome and remove malicious browser extensions or browser hijackers, follow these steps:

  1. Click the menu icon, then click on “Settings”.

    In the top right corner, click on Chrome’s main menu button, represented by three vertical dots. When the drop-down menu appears, click on “Settings“.
    Click on the Chrome menu button then on the Settings

  2. Click “Advanced”.

    Chrome’s “Settings” should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the “Advanced” link.
    Click on the Advanced link

  3. Click “Reset settings to their original defaults”.

    Scroll down until the “Reset and clean up” section is visible, as shown in the example below. Click on “Reset settings to their original defaults“.
    Click on Reset settings to their original defaults

  4. Click “Reset Settings”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the “Reset Settings” button.
    Click on Reset Settings to restore Google Chrome to its default settings link

Mozilla Firefox

The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history and open tabs.
To reset Firefox and remove malicious browser extensions or browser hijackers, follow these steps:

  1. Click the menu icon, then click on “Help”.

    Click on Firefox’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled “Help“.
    Click on the Firefox Menu button then select Help button

  2. Click “Troubleshooting Information”.

    From the Help menu, click on “Troubleshooting Information“.
    Click on Troubleshooting Information button

  3. Click on “Refresh Firefox”

    Click the “Refresh Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
    Click on the Refresh Firefox button

  4. Confirm.

    To continue, click on the “Refresh Firefox” button in the new confirmation window that opens.
    Click again on Refresh Firefox

  5. Click “Finish”.

    Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on “Finish“.

    Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.

Microsoft Edge

This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your favorites, history and saved passwords will not be cleared.
To reset Microsoft Edge and remove malicious browser extensions or browser hijackers, follow these steps:

  1. Open the “Settings” menu.

    In the top right corner, click on Microsoft Edge’s main menu button, represented by three horizontal dots. When the drop-down menu appears, click on “Settings“.”.
    Open the Settings menu

  2. Click on “Reset Settings”.

    On the left side of the window, click on “Reset Settings”.
    Click Reset Settings option

  3. Click on “Restore settings to their default values”.

    In the main window, click on “Restore settings to their default values”.
    Click on Restore settings to their default values option

  4. Click “Reset”.

    A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the “Reset” button.
    Click Reset to reset your browser

Internet Explorer

You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your computer.
To reset Internet Explorer and remove malicious browser extensions or browser hijackers, follow these steps:

  1. Go to “Internet Options”.

    Open Internet Explorer, click on the gear icon in the upper right part of your browser, then select “Internet Options“.

  2. Select the “Advanced” tab, then click “Reset”

    In the “Internet Options” dialog box, select the “Advanced” tab, then click on the “Reset” button.

  3. Click on “Reset”.

    In the “Reset Internet Explorer settings” section, select the “Delete personal settings” checkbox, then click on the “Reset” button.

  4. Click on “Close”.

    When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box.
    Close your browser and then you can open Internet Explorer again.


Your computer should now be free of malicious programs. If your current antivirus allowed this malicious program on your computer, you may want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow one of the steps:

  • Run a system scan with Emsisoft Emergency Kit
  • Ask for help in our Malware Removal Assistance for Windows forum.

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ABOUT THE AUTHOR

Stelian Pilici is the creator and owner of MalwareTips.com. He created this community in 2010 to help people solve their computer problems.
Stelian's area of expertise includes malware removal and computer forensics. He's active in the various online anti-malware communities where he does research for new malware threats as they are released.

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Malware – short for malicious software – is an umbrella term that refers to any software program deliberately created to perform an unauthorized and often harmful action.
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