Roixoi.com EXPOSED – Fake or Real? Store Investigation

Fashionable outfits, home gadgets, gifts for everyone, and all of it at a fraction of the usual price. Roixoi.com is built to make you stop scrolling.

The images are tempting. The real items often aren’t the same, and refunds can be much harder to win than the order was to place.

Overview

Behind the storefront: dropshipping, not a brand

Here’s how Roixoi.com works. It doesn’t make its products. Instead, like thousands of similar shops, it lists low-cost suppliers’ items and has them shipped from warehouses in China.

The store never lays a hand on the goods. It sets prices, runs ads and collects payments, leaving a supplier you’ll never hear from to pack and post your order.

Roixoi.com is part of a pattern. A scam network operates near-identical stores, copies the same templates, product photos and return policies between them, and reopens them under new names.

Nothing like the ads and very poorly made

Expect very low quality and an item that looks nothing like the ad. The photos are usually lifted from other sellers or brands, so they picture something you won’t get.

Returns that cost more than the item is worth

The refund policy can sound comforting until you read the details:

• Sending it back means sending it abroad. Returns usually go to China, with the postage paid by you, not the store.
• Return shipping can exceed the price. For a $25 item, the international postage alone can top what you paid.
• The refund gets smaller. Instead of a full refund, a return request usually brings an offer of 15% to 30% back on the condition you keep the item.
• Help takes its time. Email is usually the only way to reach anyone, and you can wait days for each answer.

Roixoi.com is a high-risk store, plain and simple. Do not buy from it, since you’ll likely pay well beyond the item’s worth and can’t practically send it back.

What We Found on Roixoi.com

A few details about Roixoi.com stand out:

• Roixoi.com was registered on September 8, 2026, only 53 days ago.
• The MalwareTips URL scanner gives Roixoi.com a Safety Score of 38/100, rated High Risk (full report).

What Happens When You Order from Roixoi.com

Most orders play out the same way. If you know the pattern before you buy, you can keep your money and skip weeks of email back-and-forth.

Step 1: A bargain price shows up in an ad

A Facebook, Instagram or TikTok ad is usually the first step. It shows the product in a short video or polished photo, at a steep discount, often marked “limited time.”

Dozens of other shops often run the very same product video. Why? They source from identical suppliers and lift the same marketing material.

Step 2: A shop that seems bigger than it is

Categories, star ratings and a warm About Us page make Roixoi.com look established. What’s often underneath is just a store template plus a list of suppliers.

Don’t read too much into the founder story. Tales of a passionate founder or a small family business are usually templates too, repeated on many unrelated shops.

Step 3: Waiting weeks for your parcel

The promise is 5 to 7 days. Three or four weeks can be the reality, because the parcel travels from China and tracking can freeze on one update for days.

It can also get messy. Some orders ship as several small parcels with their own tracking numbers, so a missing one can be hard to prove.

Step 4: What you get doesn’t match what you saw

The package does arrive eventually, but what’s inside is smaller, thinner or simpler than the ad showed, the sort of thing that sells for pocket change elsewhere.

Clothing is the top complaint. Expect cheap fabric, stitches coming loose and sizes based on a chart that has no connection to the website’s size guide.

Step 5: Postage makes the return a bad deal

The refund path runs through photos and a parcel to China. Pay for that postage and you can end up with the refund wiped out.

Usually, support counters with a partial refund: keep the item, get 15% to 30% back. Sounds fair, until you realize most of the price is gone on something unwanted.

Many shoppers stop fighting right here, and that’s exactly what the policy is written to achieve.

Red Flags at Roixoi.com

You don’t need to be an expert to see through Roixoi.com. Give each of these signs a minute before paying, and the bargain stops looking like one.

A price that’s out of line with the product

It’s tempting to grab a $29 leather bag or a $19 smartwatch. Just know the photos show a nicer product than the much cheaper version those prices actually buy.

Crossed-out “original” prices push the illusion further. They were rarely real to begin with; they make a plain, ordinary price look like a discount.

Images you can find on other sites

You can often find the same images on other stores, marketplaces or a brand’s website with a simple reverse image search.

Spot it on a brand’s site? Your order won’t come from that brand. Spot it on a marketplace? You can often get the same item there for less.

Nothing you can verify about the company

Stores in this network rarely tell you their registered name, tax number or local address. When an order goes wrong, you end up not knowing who you’re actually dealing with.

Help comes by email, and nothing else

Don’t look for a phone number or live chat. Contact usually comes down to an email address or a form, and anything urgent can take weeks to sort out.

Don’t let the waiting use up your options. A bank or PayPal dispute has a deadline, and every slow reply chips away at it.

Pressure tactics: countdown clocks and low-stock badges

Watch what happens when you hit refresh: the timer starts over. Then notice “only 2 left” on everything. It’s pressure, plain and simple, and genuine stock never behaves like that.

Here’s a quick check: shut the tab and return later. Finding the “sale” still live means the limit was never real.

Add-ons tucked into checkout

Check the total line by line before paying. Your basket can arrive with shipping protection, priority handling or a second item already selected.

Rarely do those add-ons bring faster shipping or real protection. What they do is raise the total on an order that may already be worth far less than its price.

The name changes when you go to pay

Pay attention to the name on the payment page. When it’s different and unrelated, stop, because your card details are heading to a company you’ve never heard of.

One of many lookalike shops in a scam network

Dozens of other shops use the same About Us story, policies and product photos. Once one shuts down, a new name opens with the identical catalog.

How to Check an Online Store Before You Buy

A few minutes of checking can tell you whether an online shop is worth your money. Start with these questions before you pay:

• Who is selling to you? Look for a company name, a registration or tax number and an address. A shop that names nobody is hard to hold to a promise.
• Where do returns go? Find the return address in the refund policy. If it’s overseas or missing, assume a return will cost more than it’s worth.
• How old is the website? Paste the address into the MalwareTips Website Scanner. It shows the domain’s age and any known warning signs in seconds.
• Are the photos original? Run a reverse image search on a product photo. If the same picture appears on many sites, the item is a generic product.
• What do buyers say elsewhere? Search the store on Trustpilot and in search results, not just the reviews on the shop itself.
• Is the ad real footage? Many shop ads now use AI-generated videos and photos. If the product only ever appears in slick renders, expect something plainer.
• Does the price make sense? Compare it with the same item on a major marketplace. A huge markdown on an unknown shop is a reason to slow down.
• Can you reach a person? A phone number or live chat is a good sign. An email address alone means problems will take a long time to solve.

If several answers come back wrong, close the tab. There’s almost always a seller with a clearer return policy and a company you can actually look up.

For extra protection while you browse, Malwarebytes Browser Guard warns you about many known scam and phishing sites before they load.

Where to Buy Instead

If Roixoi.com showed you something you really want, get it a safer way:

• Compare prices on a major marketplace. The identical product often shows up there much cheaper, and you’ll have real reviews and buyer protection on your side.
• Look for a local return address before you buy. Returns only help if you use them, and you will when posting costs little.
• Find pictures taken by real buyers. Those show the item people actually received, not the version in the ad.
• See where it ships from. Marketplaces list the seller’s location, so take a look. Stock from a local warehouse arrives faster, and sending it back is actually doable.
• Keep a dispute option open. Pay with a credit card or PayPal so you can challenge the charge if needed.

A slightly higher price may be part of the deal, but the item that arrives will match your order, and refunds will be honored.

What to Do If You Already Ordered from Roixoi.com

Ordering from a shop like this doesn’t mean the money is gone. Acting early gives you the best chance of fixing the order or getting a refund.

1. Save everything. Keep the order confirmation, the tracking number, every email from the store and screenshots of the product page as it looked when you bought.
2. Photograph what arrives. Take clear photos of the item, the label and the packaging, especially anything that doesn’t match the listing.
3. Ask the store in writing. Email support, describe the problem plainly and say what you want: a full refund or a replacement. Give them a short deadline.
4. Don’t pay for an overseas return yet. If the store asks you to ship the item to China, check with your card issuer or PayPal first.
5. Don’t accept a token refund. Offers of 15% to 30% back to keep the item are common. If the item isn’t as described, a dispute may get you more.
6. Open a dispute if the store stalls. Use “item not received” or “not as described” with your card issuer or PayPal, and attach your evidence.
7. Watch the deadlines. Card disputes often allow around 120 days, and PayPal generally accepts claims within 180 days of payment. Don’t let weeks of unanswered emails use them up.
8. Ignore “customs fee” texts. Fake delivery messages asking you to pay a fee or update your address often follow online orders. Don’t pay or click.
9. Leave an honest review. A short review on an independent site, with photos, helps the next shopper decide.

If you paid by bank transfer, contact your bank right away and ask whether the payment can be recalled. The sooner you call, the better the odds.

If the store won’t cooperate, file a complaint at econsumer.gov, which handles cross-border shopping complaints, or at ReportFraud.ftc.gov in the US.

Frequently Asked Questions

Is Roixoi.com a scam?

Roixoi.com is a High Risk store from a scam network. You may get a parcel, but expect very low-quality goods, and returns cost too much. Do not buy.

Where does Roixoi.com ship from?

Direct from Chinese suppliers, for most items. So a delivery can take several weeks, and the tracking often updates slowly along the way.

Why does the product look so different from the photos?

Those photos usually belong to other sellers or brands. What actually ships is a cheaper version, built to hit a low price.

Can I return an item to Roixoi.com?

The usual answer is that you pay to ship it to China. For anything cheap, the postage alone can top the refund.

Ship nothing yet. Ask your card issuer or PayPal whether you’d be covered by a “not as described” dispute instead.

My order never arrived or isn’t as described. What now?

Give the store a chance in writing first. When that brings a refusal or delays, open a dispute through your card issuer or PayPal, with item photos and listing screenshots.

Are the reviews on Roixoi.com real?

Read them with caution. Glowing ratings on a store’s own pages are easy to come by, so go looking for photos and comments from buyers somewhere else.

The Bottom Line

Roixoi.com’s very low-quality items look nothing like the ads. It’s a high-risk store in a scam network of lookalike shops, and returns there rarely make sense.

Our advice is simple: do not buy from Roixoi.com. If an item catches your eye, search for it on a marketplace where buyer protection backs your purchase.

Already bought something? Save the order email, your product screenshots and photos of what arrives. If the store won’t fix it, dispute the payment with your card or PayPal.