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Video Reviews - Security and Privacy
A RansomOff Quickie
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<blockquote data-quote="HeiDef" data-source="post: 616887" data-attributes="member: 60542"><p>The uninstall error message could be more descriptive. And there are two issues really.</p><p></p><p>First, if you try to uninstall with RansomOff running, the self protection features will prevent the uninstall program from removing the various files and registry entries associated with RansomOff. So it will throw that message.</p><p></p><p>If you uninstall with RansomOff closed, basically the drivers can't be removed from the stack until reboot. So the uninstall was technically successful in removing references to RansomOff even though the drivers will remain in memory until reboot. We'll work on making it more clear. Thanks for the tip.</p><p></p><p>After some more investigation it does look like SeaMonkey can still throw an alert. We'd be remiss to say that RansomOff will never cause a false positive. That's part of the reason we built in an exemption list. You make the point in your video about decreasing heuristics for "legitimate" software but the name of this whole game is trying to identify "legitimate" software vs malicious. What's really legit and what's not? If it was that easy then malware wouldn't be a problem. So we'll keep tweaking the detection heuristics to decrease any false positives but no algorithm will ever be perfect.</p></blockquote><p></p>
[QUOTE="HeiDef, post: 616887, member: 60542"] The uninstall error message could be more descriptive. And there are two issues really. First, if you try to uninstall with RansomOff running, the self protection features will prevent the uninstall program from removing the various files and registry entries associated with RansomOff. So it will throw that message. If you uninstall with RansomOff closed, basically the drivers can't be removed from the stack until reboot. So the uninstall was technically successful in removing references to RansomOff even though the drivers will remain in memory until reboot. We'll work on making it more clear. Thanks for the tip. After some more investigation it does look like SeaMonkey can still throw an alert. We'd be remiss to say that RansomOff will never cause a false positive. That's part of the reason we built in an exemption list. You make the point in your video about decreasing heuristics for "legitimate" software but the name of this whole game is trying to identify "legitimate" software vs malicious. What's really legit and what's not? If it was that easy then malware wouldn't be a problem. So we'll keep tweaking the detection heuristics to decrease any false positives but no algorithm will ever be perfect. [/QUOTE]
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