Those using personal computers with built-in AI services are less productive than those using traditional PCs, according to a study conducted by Intel.
The chipmaker, which is quite keen to see people buy the
AI PCs sold by its hardware partners, came to this conclusion following
a commissioned survey [PDF] of 6,000 people in Germany, France, and the United Kingdom.
The survey found that people lose on average 15 hours a week on what the firm pejoratively characterizes as "digital chores."
Some of these mundane tasks – a set of activities that conveniently falls within the alleged ambit of chatbots, such as writing emails, transcribing meetings, managing files, and so on – can be delegated to generative AI, Chipzilla argues, thereby saving perhaps four of those 15 squandered hours per week.
Intel cites
a website that references an unspecified Anthropic study as the source of the four-hour per week savings figure for AI. There is
academic research, however, that supports claims about AI assistance and productivity for certain tasks.
Quantitative details aside, achieving the purported time savings looks like it will take further work. The study "highlighted that current AI PC owners spend longer on tasks than their counterparts using traditional PCs,"
according to Intel.
As the study itself explains: "Many AI users spend a long time identifying how best to communicate with AI tools to get the desired answers or response. Organizations providing AI-assisted products must offer greater education in order to truly showcase the potential of 'everyday AI'."
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