Forums
New posts
Search forums
News
Security News
Technology News
Giveaways
Giveaways, Promotions and Contests
Discounts & Deals
Reviews
Users Reviews
Video Reviews
Support
Windows Malware Removal Help & Support
Mac Malware Removal Help & Support
Mobile Malware Removal Help & Support
Blog
Log in
Register
What's new
Search
Search titles only
By:
Search titles only
By:
Reply to thread
Menu
Install the app
Install
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Forums
Support
Mobile Malware Removal Help & Support
Alcatel TRU I've been hacked
Message
<blockquote data-quote="Ink" data-source="post: 583527" data-attributes="member: 3"><p>Are your Android devices rooted or purchased second hand?</p><p></p><p>As far as I can advise (and understand), follow [USER=25920]@tim one[/USER] instructions for</p><p></p><p>Scan all networked devices including Smartphones and Computers with a trusted Antivirus software or ESET Online Scanner (Free).</p><p></p><p>Resetting your Phone/Hardware</p><p>Remove all Devices from your Google Account</p><p>- <a href="https://support.google.com/accounts/answer/6264236" target="_blank">Manage account security settings - Accounts Help</a></p><p>Remove all unknown Connected Apps/Services</p><p>- <a href="https://support.google.com/accounts/answer/3466521" target="_blank">Apps connected to your account - Accounts Help</a></p><p>Reset (following Forgot Passwords instructions) your Google Account password from a trusted PC or iOS device</p><p>- <a href="https://support.google.com/accounts/answer/41078?hl=en" target="_blank">Change or reset your Google Account password - Accounts Help</a></p><p>Enable 2FA</p><p>- <a href="https://support.google.com/accounts/answer/185839" target="_blank">Turn on 2-Step Verification - Accounts Help</a></p><p>Use <a href="https://lastpass.com/auth/" target="_blank">LastPass Authenticator</a> or <a href="https://support.google.com/accounts/answer/7026266?co=GENIE.Platform%3DAndroid&hl=en" target="_blank">Google Prompt</a> for 2FA Verification</p><p></p><p>Further assistance cannot be provided if these steps are not followed. Make sure you do these, instead of skipping or saying you already done them.</p></blockquote><p></p>
[QUOTE="Ink, post: 583527, member: 3"] Are your Android devices rooted or purchased second hand? As far as I can advise (and understand), follow [USER=25920]@tim one[/USER] instructions for Scan all networked devices including Smartphones and Computers with a trusted Antivirus software or ESET Online Scanner (Free). Resetting your Phone/Hardware Remove all Devices from your Google Account - [URL='https://support.google.com/accounts/answer/6264236']Manage account security settings - Accounts Help[/URL] Remove all unknown Connected Apps/Services - [URL='https://support.google.com/accounts/answer/3466521']Apps connected to your account - Accounts Help[/URL] Reset (following Forgot Passwords instructions) your Google Account password from a trusted PC or iOS device - [URL='https://support.google.com/accounts/answer/41078?hl=en']Change or reset your Google Account password - Accounts Help[/URL] Enable 2FA - [URL='https://support.google.com/accounts/answer/185839']Turn on 2-Step Verification - Accounts Help[/URL] Use [URL='https://lastpass.com/auth/']LastPass Authenticator[/URL] or [URL='https://support.google.com/accounts/answer/7026266?co=GENIE.Platform%3DAndroid&hl=en']Google Prompt[/URL] for 2FA Verification Further assistance cannot be provided if these steps are not followed. Make sure you do these, instead of skipping or saying you already done them. [/QUOTE]
Insert quotes…
Verification
Post reply
Top