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Software Troubleshooting
All usb ports not working
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<blockquote data-quote="Logethica" data-source="post: 527145" data-attributes="member: 53555"><p><strong>Have you tried to boot it into safe mode?</strong></p><p><strong><strong><u>Use the following steps to start Windows 7 in Safe Mode when the computer is off:</u></strong></strong></p><p><strong> <ol> <li data-xf-list-type="ol">Turn on the computer and immediately begin pressing the F8 key repeatedly.</li> <li data-xf-list-type="ol">From the Windows Advanced Options Menu, use the arrow keys to select Safe Mode, and press ENTER.</li> </ol><p>Then.....</strong></p><ul> <li data-xf-list-type="ul"><strong>Update Hardware Drivers: Assuming your hardware drivers are causing system instability, you may want to </strong><a href="http://www.howtogeek.com/98465/htg-explains-when-do-you-need-to-update-your-drivers/" target="_blank"><strong>download and install updated drivers</strong></a><strong> from your manufacturer’s website and install them in Safe Mode. If your computer is unstable, you’ll have to do this from Safe Mode — the hardware drivers won’t interfere and make your computer unstable in Safe Mode.</strong></li> </ul></blockquote><p></p>
[QUOTE="Logethica, post: 527145, member: 53555"] [B]Have you tried to boot it into safe mode? [B][U]Use the following steps to start Windows 7 in Safe Mode when the computer is off:[/U][/B] [LIST=1] [*]Turn on the computer and immediately begin pressing the F8 key repeatedly. [*]From the Windows Advanced Options Menu, use the arrow keys to select Safe Mode, and press ENTER. [/LIST] Then.....[/B] [LIST] [*][B]Update Hardware Drivers: Assuming your hardware drivers are causing system instability, you may want to [/B][URL='http://www.howtogeek.com/98465/htg-explains-when-do-you-need-to-update-your-drivers/'][B]download and install updated drivers[/B][/URL][B] from your manufacturer’s website and install them in Safe Mode. If your computer is unstable, you’ll have to do this from Safe Mode — the hardware drivers won’t interfere and make your computer unstable in Safe Mode.[/B] [/LIST] [/QUOTE]
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