America's Federal Trade Commission has made Amazon a case study for every cautionary tale about how sloppily designed internet-of-things devices and associated services represent a risk to privacy – and made the cost of those actions, as alleged, a mere $30.8 million. The e-tail giant’s Ring home security cam subsidiary was accused of “compromising its customers’ privacy by allowing any employee or contractor to access consumers’ private videos and by failing to implement basic privacy and security protections, enabling hackers to take control of consumers’ accounts, cameras, and videos.”
“Not only could every Ring employee and Ukraine-based third-party contractor access every customer’s videos (all of which were stored unencrypted on Ring’s network), but they could also readily download any customer’s videos and then view, share, or disclose those videos at will,” reads the FTC's complaint. The complaint details one employee who, the FTC said, “viewed thousands of video recordings belonging to at least 81 unique female users,” and “focused his prurient searches on cameras with names indicating that they surveilled an intimate space, such as ‘Master Bedroom,’ ‘Master Bathroom,’ or ‘Spy Cam’.”