I attached the adwcleaner log files created last year and also just recently (yesterday) and also FSRT log files created just now as requested. Hope to receive help with this problem and also advice for a better antivirus software. Kaspersky license expires today.
An unwanted searcher attached itself to Google Chrome (rusearcher )
- Thread starter BorisN
- Start date
- Mar 8, 2013
- 22,627
Hello,
They call me TwinHeadedEagle around here, and I'll be working with you.
Before we start please read and note the following:
Rules and policies
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.
Are you familiar with this file?
C:\Program Files (x86)\Новая школа\СПЕЦПОДГОТОВКА\Английский без акцента\run.exe
They call me TwinHeadedEagle around here, and I'll be working with you.
Before we start please read and note the following:
- At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
- Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
- Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
- Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
- All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
- If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
- I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
- Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
- Please attach all report using
button below. Doing this, you make it easier for me to analyze and fix your problem.
- Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay for the repair.
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.
Are you familiar with this file?
C:\Program Files (x86)\Новая школа\СПЕЦПОДГОТОВКА\Английский без акцента\run.exe
Hello, Answering your question about the file, O see that it is from a folder with a prorgam which is an English phonetics teaching program. I looked in the folder and it looks like it is the main running program of the teaching system.
Also before I received you answer I tried to use the last instructions from Kaspersky lab once again
RD /S /Q "%WinDir%\System32\GroupPolicyUsers"
RD /S /Q "%WinDir%\System32\GroupPolicy"
gpupdate /force
The Rusearcher did not dissapear after that.
After that I ran some antivirus programs once again. I think the last was Malware bytes antimalware
Ver: 2.2.0.1024
malware database: v2016.02.06.03
rookit database: v2016.01.20.01
I ran the program in the deep scanning mode with euristic on and it found 3 more files
PUP.Optional.OpenCandy, C:\Users\Boris\AppData\Local\Temp\HYDBF66.tmp.1454754020\HTA\3rdparty\OCSetupHlp.dll, , [c7b4025bddbcfd39bf50ed01e222ae52],
PUP.Optional.OpenCandy, C:\Users\Boris\AppData\Local\Temp\HYDCA10.tmp.1454753957\HTA\3rdparty\OCComSDK.dll, , [8deef7660f8ab97d6a059ba4d2300ef2],
PUP.Optional.OpenCandy, C:\Users\Boris\AppData\Local\Temp\HYDCA10.tmp.1454753957\HTA\3rdparty\OCSetupHlp.dll, , [c7b4124b5346c571898613dbf410ae52],
and after rebooting the computer I opened Chrome and I do not see any "Set by administrator" sign in the settings for the search system as it was before. The search works fine without calling any unwanted "Rusearcher.com". I hope that the problem is solved now.
Before I solved the problem (hopefully) I ran all the software adviced in the articles in you site and the other places. Kaspersky, Spyhunter (found quite a lot but did not solve the original problem), chrome clean up tool, spybot, tds killer, Rkill, hitman, mbam finally again in deep scanning mode.
Now I may try to run ZOEK and may be hitman and spyhunter again for double check, but do not think that anything is left.
programs from this article for example How to remove trojans, spyware, rogues and other malware
My Kaspersky license expires today. Would you recommend anything else (I use windows 7 home extended 64 bits)?
Also before I received you answer I tried to use the last instructions from Kaspersky lab once again
RD /S /Q "%WinDir%\System32\GroupPolicyUsers"
RD /S /Q "%WinDir%\System32\GroupPolicy"
gpupdate /force
The Rusearcher did not dissapear after that.
After that I ran some antivirus programs once again. I think the last was Malware bytes antimalware
Ver: 2.2.0.1024
malware database: v2016.02.06.03
rookit database: v2016.01.20.01
I ran the program in the deep scanning mode with euristic on and it found 3 more files
PUP.Optional.OpenCandy, C:\Users\Boris\AppData\Local\Temp\HYDBF66.tmp.1454754020\HTA\3rdparty\OCSetupHlp.dll, , [c7b4025bddbcfd39bf50ed01e222ae52],
PUP.Optional.OpenCandy, C:\Users\Boris\AppData\Local\Temp\HYDCA10.tmp.1454753957\HTA\3rdparty\OCComSDK.dll, , [8deef7660f8ab97d6a059ba4d2300ef2],
PUP.Optional.OpenCandy, C:\Users\Boris\AppData\Local\Temp\HYDCA10.tmp.1454753957\HTA\3rdparty\OCSetupHlp.dll, , [c7b4124b5346c571898613dbf410ae52],
and after rebooting the computer I opened Chrome and I do not see any "Set by administrator" sign in the settings for the search system as it was before. The search works fine without calling any unwanted "Rusearcher.com". I hope that the problem is solved now.
Before I solved the problem (hopefully) I ran all the software adviced in the articles in you site and the other places. Kaspersky, Spyhunter (found quite a lot but did not solve the original problem), chrome clean up tool, spybot, tds killer, Rkill, hitman, mbam finally again in deep scanning mode.
Now I may try to run ZOEK and may be hitman and spyhunter again for double check, but do not think that anything is left.
programs from this article for example How to remove trojans, spyware, rogues and other malware
My Kaspersky license expires today. Would you recommend anything else (I use windows 7 home extended 64 bits)?
- Mar 8, 2013
- 22,627
