Another Ukash Police Virus

[sparky7]

Hi

Hoping you can help. I cannot start in safe mode but have followed some steps on other threads but now I am stuck. I realise that I need one to one help.

Many Thanks

Mark

 

[TwinHeadedEagle]

What is the version of your system? Windows XP/Vista/7/8?

 

[sparky7]

Hi

Windows XP

 

[TwinHeadedEagle]

Please print these instruction out so that you know what you are doing

• Download OTLPENet.exe to your desktop
• Download Farbar Recovery Scan Tool and save it to a flash drive.
  
• Ensure that you have a blank CD in the drive
• Double click OTLPENet.exe and this will then open imgburn to burn the file to CD
• Reboot your system using the boot CD you just created.
  Note : If you do not know how to set your computer to boot from CD follow the steps here
• Wait for the CD to detect your hardware and load the operating system
• Your system should now display a Reatogo desktop
  Note : as you are running from CD it is not exactly speedy
• Insert the USB with FRST
• Locate the flash drive with FRST and double click
• The tool will start to run.
• When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.