S sparky7 New Member Thread author Oct 24, 2013 3 0 2 50 Oct 24, 2013 #1 Hi Hoping you can help. I cannot start in safe mode but have followed some steps on other threads but now I am stuck. I realise that I need one to one help. Many Thanks Mark
Hi Hoping you can help. I cannot start in safe mode but have followed some steps on other threads but now I am stuck. I realise that I need one to one help. Many Thanks Mark
TwinHeadedEagle Level 41 Verified Mar 8, 2013 22,627 2,906 3,979 Oct 24, 2013 #2 What is the version of your system? Windows XP/Vista/7/8?
TwinHeadedEagle Level 41 Verified Mar 8, 2013 22,627 2,906 3,979 Oct 28, 2013 #4 Please print these instruction out so that you know what you are doing Download OTLPENet.exe to your desktop Download Farbar Recovery Scan Tool and save it to a flash drive. Ensure that you have a blank CD in the drive Double click OTLPENet.exe and this will then open imgburn to burn the file to CD Reboot your system using the boot CD you just created. Note : If you do not know how to set your computer to boot from CD follow the steps here Wait for the CD to detect your hardware and load the operating system Your system should now display a Reatogo desktop Note : as you are running from CD it is not exactly speedy Insert the USB with FRST Locate the flash drive with FRST and double click The tool will start to run. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
Please print these instruction out so that you know what you are doing Download OTLPENet.exe to your desktop Download Farbar Recovery Scan Tool and save it to a flash drive. Ensure that you have a blank CD in the drive Double click OTLPENet.exe and this will then open imgburn to burn the file to CD Reboot your system using the boot CD you just created. Note : If you do not know how to set your computer to boot from CD follow the steps here Wait for the CD to detect your hardware and load the operating system Your system should now display a Reatogo desktop Note : as you are running from CD it is not exactly speedy Insert the USB with FRST Locate the flash drive with FRST and double click The tool will start to run. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.