Reply to thread

Message

<blockquote data-quote="SerialCart" data-source="post: 935423" data-attributes="member: 83401">I am really sorry for your negative experience. We are forced to use reCaptcha from Google as before we had many fraud orders and PayPal gave us a warning that one of the requirements of their service is to use a captcha system like reCaptcha.This is really not our choice but unfortunately fraud customers exist. We personally have not used any kind of tracker in any part of our website whether from Google or any other providers. The only external Javascripts which we are using are reCaptcha (at checkout and the login page) and our online chat platform (tidio.com).We are working on replacing the reCaptcha with hCaptcha which comes with no trackers. But we would need time for this.All in all, I have to say that unfortunately how reCaptcha works is out of our control and we are sorry about that.I would recommend trying an another browser to make sure if the issue is not from your side. It worked on our end on a freshly installed browser (firefox and Chrome).Please let me know if you would like us to place the order from the back-end on your behalf. And please let me know if you still would like to have a discount code.All the best,Al</blockquote>

[QUOTE="SerialCart, post: 935423, member: 83401"] I am really sorry for your negative experience. We are forced to use reCaptcha from Google as before we had many fraud orders and PayPal gave us a warning that one of the requirements of their service is to use a captcha system like reCaptcha. This is really not our choice but unfortunately fraud customers exist. We personally have not used any kind of tracker in any part of our website whether from Google or any other providers. The only external Javascripts which we are using are reCaptcha (at checkout and the login page) and our online chat platform (tidio.com). We are working on replacing the reCaptcha with hCaptcha which comes with no trackers. But we would need time for this. All in all, I have to say that unfortunately how reCaptcha works is out of our control and we are sorry about that. I would recommend trying an another browser to make sure if the issue is not from your side. It worked on our end on a freshly installed browser (firefox and Chrome). Please let me know if you would like us to place the order from the back-end on your behalf. And please let me know if you still would like to have a discount code. All the best, Al [/QUOTE]

Verification