Malware protection has achieved a point for home users where everyone does it well and in terms of malware protection now there is not much room to compete. In addition, a lot of work and confident data is now carried out and stored on devices that are much less susceptible to malware infections, such as iPhones. Users remain vulnerable to breaches, credentials theft and from there, identity theft (it’s not a joke, at the very least it will wreck one’s credit score).
That’s why many companies start to offer personal insurances, credit score monitoring and identity restoration support, amongst others (In this case Avast inherits it from Norton/LifeLock).
The most important would be reimbursement (obviously) and the credit score monitoring, as I have it through Norton Advanced and for every attempt my information to be used (there are soft searches for various reasons and hard searches) I get an alert.
If anyone wants to do something dodgy, I would know instantly. In addition, the identity restoration will be useful to many, as they won’t know where to start if something weird is going on.
Premium tech support I’ve tested through Panda and it’s generally OK, not a must.
Social media monitoring is a gimmick.
It's just Norton LifeLock with a different name. Word!
It is! There is nothing wrong with offering services through various brands (specially when you pay 9 billion for them) and trying to get revenue from more channels. Gen Digital is a commercial business that operates for profit, it is not charity or Red Cross