Bitly Hacked - Account Credentials compromised

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Ink

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Jan 8, 2011
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Recent updates from Bit.ly

UPDATE #4 - MAY 11 at 11:33AM EDT: We are sending an email to all users from the domain bitlysupport.com outlining the steps to secure your account. If you have already followed the steps to secure your account, you do not need to do so again.​

Originally posted on 8th May, 2014

We have reason to believe that Bitly account credentials have been compromised; specifically, users’ email addresses, encrypted passwords, API keys and OAuth tokens. We have no indication at this time that any accounts have been accessed without permission. We have taken steps to ensure the security of all accounts, including disconnecting all users’ Facebook and Twitter accounts. All users can safely reconnect these accounts at their next login.

We are recommending all Bitly users make these changes. Please take the following steps to secure your account: change your API key and OAuth token, reset your password, and reconnect your Facebook and Twitter accounts.​

The Details

They observed that we had an unusually high amount of traffic originating from our offsite database backup storage that was not initiated by Bitly. At this point, it was clear that the best path forward was to assume the user database was compromised and immediately initiate our response plan, which included steps to protect our users’ connected Facebook and Twitter accounts.

We audited the security history for our hosted source code repository that contains the credentials for access to the offsite database backup storage and discovered an unauthorized access on an employee’s account. We immediately enabled two-factor authentication for all Bitly accounts on the source code repository and began the process of securing the system against any additional vulnerabilities.

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