Security News Black Basta ransomware poses as IT support on Microsoft Teams to breach networks

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The BlackBasta ransomware operation has moved its social engineering attacks to Microsoft Teams, posing as corporate help desks contacting employees to assist them with an ongoing spam attack.

Black Basta is a ransomware operation active since April 2022 and responsible for hundreds of attacks against corporations worldwide.

After the Conti cybercrime syndicate shut down in June 2022 following a series of embarrassing data breaches, the operation split into multiple groups, with one of these factions believed to be Black Basta.

Black Basta members breach networks through various methods, including vulnerabilities, partnering wish malware botnets, and social engineering.

In May, Rapid7 and ReliaQuest released advisories on a new Black Basta social engineering campaign that flooded targeted employees' inboxes with thousands of emails. These emails were not malicious in nature, mostly consisting of newsletters, sign-up confirmations, and email verifications, but they quickly overwhelmed a user's inbox.

The threat actors would then call the overwhelmed employee, posing as their company's IT help desk to help them with their spam problems.

During this voice social engineering attack, the attackers trick the person into installing the AnyDesk remote support tool or providing remote access to their Windows devices by launching the Windows Quick Assist remote control and screen-sharing tool.
In a new report by ReliaQuest, researchers observed Black Basta affiliates evolving their tactics in October by now utilizing Microsoft Teams.

Like the previous attack, the threat actors first overwhelm an employee's inbox with email.

However, instead of calling them, the attackers now contact employees through Microsoft Teams as external users, where they impersonate corporate IT help desk contacting the employee to assist them with their spam problem.
 

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