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Windows Malware Removal Help & Support
Black screen malware "runonce.exe"
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<blockquote data-quote="Jon Doetest" data-source="post: 610505" data-attributes="member: 60345"><p>So I got the same problem as this person had previously</p><p><a href="https://malwaretips.com/threads/black-screen-and-2-instances-of-runonce-exe-on-windows-7.42299/" target="_blank">SOLVED - Black Screen and 2 instances of RunOnce.exe on Windows 7</a></p><p></p><p>This guy got excellent help so I wanted to see if you guys can help me out here. </p><p></p><p>Problem started when this malware/virus was installing itself through another program. Now its taken over my PC completely. At first though, I noticed Russian and Chinese programs on my PC which constantly opened and it took over my control. Such as web browsers opening in Chinese etc. But once I restarted the PC, I could never get into Windows. Because as Windows was done booting and it was loading my user, then the entire screen went all black. Literally couldn't see anything but my mouse. Nothing was clickable, alt+tab was not working, nor was Windows+R or any other way to get action.</p><p></p><p>But CTRL ALT DEL was working and brought up the standard menu. Now I could see normal again. But if I click on Task manager, the screen instantly goes back to black again. So I can't access the taskbar. By reading here on the previous guys post he mentioned something called runonce.exe basically blocking the view. And just a minute ago I was able to actually do the CTRL ALT DEL taskbar and remove this process. This meant that I could see normal desktop again! However, the malware is still there because I can see all the odd processes. So I went to run a malwarebyte scan with rootscan enabled. After a minute it found something and prompted me to restart, which I did.</p><p></p><p>Alas, now I am back to square one of not being able to use CTRL ALT DEL to remove this process. I've also tried to boot in safe mode but for some reason it won't let me through BIOS and/or the boot manager before booting from the hard drive.</p><p></p><p>Any help is very much appreciated!</p></blockquote><p></p>
[QUOTE="Jon Doetest, post: 610505, member: 60345"] So I got the same problem as this person had previously [URL="https://malwaretips.com/threads/black-screen-and-2-instances-of-runonce-exe-on-windows-7.42299/"]SOLVED - Black Screen and 2 instances of RunOnce.exe on Windows 7[/URL] This guy got excellent help so I wanted to see if you guys can help me out here. Problem started when this malware/virus was installing itself through another program. Now its taken over my PC completely. At first though, I noticed Russian and Chinese programs on my PC which constantly opened and it took over my control. Such as web browsers opening in Chinese etc. But once I restarted the PC, I could never get into Windows. Because as Windows was done booting and it was loading my user, then the entire screen went all black. Literally couldn't see anything but my mouse. Nothing was clickable, alt+tab was not working, nor was Windows+R or any other way to get action. But CTRL ALT DEL was working and brought up the standard menu. Now I could see normal again. But if I click on Task manager, the screen instantly goes back to black again. So I can't access the taskbar. By reading here on the previous guys post he mentioned something called runonce.exe basically blocking the view. And just a minute ago I was able to actually do the CTRL ALT DEL taskbar and remove this process. This meant that I could see normal desktop again! However, the malware is still there because I can see all the odd processes. So I went to run a malwarebyte scan with rootscan enabled. After a minute it found something and prompted me to restart, which I did. Alas, now I am back to square one of not being able to use CTRL ALT DEL to remove this process. I've also tried to boot in safe mode but for some reason it won't let me through BIOS and/or the boot manager before booting from the hard drive. Any help is very much appreciated! [/QUOTE]
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