Browsers crashing

[aamoos]

My Office PC was infected with malwares I tried to remove them with malwarebytes free version. I removed malwares but after that all the browsers start crashing after 5-10 min use. I tried IE Firefox Chrome. But same result. Need help.that i just got this system yesterday. When i got it i found malware and first thing i do is to remove it i dont know if crashing problem was present before removal or after removal. I also cannot restore it because I am not allowed to do it

 

[TwinHeadedEagle]

Follow this thread and attach reports

http://malwaretips.com/threads/malware-removal-assistance-how-to-get-help.20334/

 

[aamoos]

Files are attached

 

[TwinHeadedEagle]

Download attached fixlist.txt on the same location as FRST (otherwise the fix won't work)

Open FRST, and click Fix. Attach me that report after it is finished.



Please download zoek.zip or zoek.rar by smeenk (

) from here or here and save it to your Desktop.
Unpack the archive...

• Close any open browsers
• Temporarily disable your AntiVirus program. (If necessary)
  If you are unsure how to do this please read this or this Instruction.
  
• Double click on zoek.exe to run the tool .
  Please wait while the tool does not start...
  
• Copy the text present inside the code box below and paste it into the large window in the zoek tool:
  
  

  autoclean;
  emptyalltemp;
  emptyclsid;

• Click on
  
  button.
  Please wait until a logreport will open (this can be after reboot)
  
• Save notepad to your Desktop and attach here zoek-results.log
  Note: It will also create a log in the C:\ directory named "zoek-results.log"

 

[aamoos]

FRST log is attached while zoek is stucked at


Zoek.exe v5.0.0.0 Updated 19-February-2014
Tool run by BREEZE on 20-Feb-14 at 15:04:19.51.
Microsoft Windows 7 Professional 6.1.7600 x64
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\BREEZE\Desktop\New folder\zoek\zoek.exe [Scan all users] [Script inserted]

===== Runcheck 15:04:34.88 =====

--- Create Environment Variables 15:04:36.39
--- Checking Input 15:04:43.89
--- AU AppData Check 15:04:47.58
--- Remove From Windows Installer 15:04:49.91
--- IE Startpage Check 15:05:45.21
--- Program Files DB Check 15:06:02.79
--- C:\Users\BREEZE\AppData\Roaming DB Check 15:06:42.19
--- C:\Users\Default\AppData\Roaming DB Check 15:06:42.19
--- C:\Users\Default User\AppData\Roaming DB Check 15:06:42.19
--- C:\Windows\SysNative\config\systemprofile\AppData\Roaming DB Check 15:06:42.19
--- C:\Windows\sysWoW64\config\systemprofile\AppData\Roaming DB Check 15:06:42.19
--- C:\Windows\serviceprofiles\networkservice\AppData\Roaming DB Check 15:06:42.19
--- C:\Windows\serviceprofiles\Localservice\AppData\Roaming DB Check 15:06:42.19
--- C:\Users\BREEZE DB Check 15:08:23.14
--- C:\PROGRA~3 DB Check 15:08:37.45
--- C:\Users\BREEZE\AppData\Local DB Check 15:08:38.24
--- C:\Users\Default\AppData\Local DB Check 15:08:38.24
--- C:\Users\Default User\AppData\Local DB Check 15:08:38.24
--- C:\Windows\SysNative\config\systemprofile\AppData\Local DB Check 15:08:38.24
--- C:\Windows\sysWoW64\config\systemprofile\AppData\Local DB Check 15:08:38.24
--- C:\Windows\serviceprofiles\networkservice\AppData\Local DB Check 15:08:38.24
--- C:\Windows\serviceprofiles\Localservice\AppData\Local DB Check 15:08:38.24
--- C:\ProgramData\Microsoft\Windows\Start Menu\Programs DB Check 15:09:46.25
--- C:\Users\BREEZE\AppData\Roaming\Microsoft\Windows\Start Menu\Programs DB Check 15:09:53.25
--- Tasks DB Check 15:09:57.19
--- Downloads DB Check 15:10:00.17
--- C:\Users\BREEZE\AppData\LocalLow DB Check 15:10:04.37
--- C:\Windows\SysNative\config\systemprofile\AppData\LocalLow DB Check 15:10:04.37
--- C:\Windows\sysWoW64\config\systemprofile\AppData\LocalLow DB Check 15:10:04.37
--- C:\Windows\serviceprofiles\networkservice\AppData\LocalLow DB Check 15:10:04.37
--- Tasks2 DB Check 15:10:45.96
--- Documents DB Check 15:11:02.83
--- C:\Users\BREEZE\AppData\Roaming\Mozilla\Firefox\Profiles\ww5du1dr.default DB Check 15:11:06.44
--- C:\Users\BREEZE\Desktop DB Check 15:11:09.29
--- Services DB Check 15:11:17.30
--- FF prefs.js DB Check 15:11:31.87
--- Emptyclsid 15:12:01.62
--- Del by CLSID 15:12:04.90

 

[aamoos]

Plz help me to get rid of zoek.. it is stuck... and plz urgent...

 

[aamoos]

I just restart system and got rid of zoek..

 

[TwinHeadedEagle]

Did you disable your Antivirus before running Zoek? Please re-run it again, and copy given script.

 

[aamoos]

Finally zoek completed. Log is attached.

 

[TwinHeadedEagle]

How is the situation now?

 

[aamoos]

No improvement same situation. Browsers are still crashing... . May be this is a registry related problem???????

 

[TwinHeadedEagle]

You said that this is your office PC. In that way, you should ask the technician who installed the system here, because I cannot help you further.


• The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;

Remove disinfection tools

Create registry backup

Purge System Restore
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

 

[aamoos]

Ok..Thanks anyways..