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Browsers Hijacked and MS Office Infection
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<blockquote data-quote="lshendee" data-source="post: 291788" data-attributes="member: 12507"><p>Hi there - downloaded and ran each of the Alternative Methods: zhpdiag & zhpcleaner had no English lang option so ran them as best as I could. After scans, there were no "Clean" or "Delete" buttons or images. Attaching logs except for one that couldn't be opened. Downloaded and ran Prescan - 1/2 way through I confirmed when it asked if I wanted to delete proxy ... scan finished, auto rebooted the laptop, but nothing was fixed. Attaching log. Downloaded RogueKiller but during the "WebBrowser" scan - IE automatically opens to go to Adlice website, at which point I get the Proxy Server error message. Can't even find a log. Long day at work so feeling a bit hopeless. Hope you've had some cheery clients to make up for my woes. )o: Tomorrow's a new day. Good night!</p></blockquote><p></p>
[QUOTE="lshendee, post: 291788, member: 12507"] Hi there - downloaded and ran each of the Alternative Methods: zhpdiag & zhpcleaner had no English lang option so ran them as best as I could. After scans, there were no "Clean" or "Delete" buttons or images. Attaching logs except for one that couldn't be opened. Downloaded and ran Prescan - 1/2 way through I confirmed when it asked if I wanted to delete proxy ... scan finished, auto rebooted the laptop, but nothing was fixed. Attaching log. Downloaded RogueKiller but during the "WebBrowser" scan - IE automatically opens to go to Adlice website, at which point I get the Proxy Server error message. Can't even find a log. Long day at work so feeling a bit hopeless. Hope you've had some cheery clients to make up for my woes. )o: Tomorrow's a new day. Good night! [/QUOTE]
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