Technology Buyers of Razer’s bogus “N95” Zephyr masks get over $1 million in refunds

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https://arstechnica.com/tech-policy/2025/01/razer-sold-bogus-n95-mask-for-100-in-2021-users-finally-get-refunds/

The Federal Trade Commission said yesterday it is sending over $1 million in refunds to 6,764 consumers who purchased Razer Zephyr masks that were deceptively marketed as providing N95 protection during the COVID-19 pandemic.

The FTC sued Razer in April 2024, and the gaming-hardware company agreed to a settlement, including a $100,000 fine and $1,071,254.33 toward a fund for consumer relief. The payments are being distributed to mask buyers imminently, the FTC announced yesterday.

"The FTC is sending checks and PayPal payments to 6,764 consumers who purchased the deceptively marketed products. Recipients will get a full refund," the agency said. "Consumers should cash their check within 90 days, as indicated on the check, or redeem their PayPal payment within 30 days."

Trying to ward off scams related to the settlement, the FTC noted that it "never requires people to pay money or provide account information to get a refund." Consumers with questions can "contact the refund administrator, Simpluris, at 1-833-285-3003 or visit the FTC's website to view frequently asked questions about the refund process."

Razer sold bogus “N95” mask for $100 in 2021—users finally get refunds

$1 million total sent to 6,764 consumers due to Razer settlement with FTC.

arstechnica.com