Can't remove extension from both browsers installed on my computer!

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hanewsome

New Member
Thread author
Jun 16, 2024
1
There is an extension called NebulaArgentel installed on both my chrome and edge browsers. I've done everything I can think of to remove it and it isn't working. It says it's the administrator to both browsers.
 

nasdaq

Moderator
Verified
Staff Member
Nov 5, 2019
1,511
Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

The only we I can suggest is t run this tool.
Post the FRST.TXT and Addition.txt log for my review. I will peruse it and give you a solution.

Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Ensure that you are in an Administrator Account
Double-click to run it. When the tool opens click Yes to disclaimer.
Check the boxes as seen here:

Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

Please attach the logs for my review.
How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.

Let me know what problems persists.

Wait for further instructions

p.s.
This program is updated often.
If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided.
if the download was from the site I provided you should restore the program from the Quarantine folder. It's SAFE.
====
 
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