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Windows Malware Removal Help & Support
Can't remove malware/adware from Steam
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<blockquote data-quote="TwinHeadedEagle" data-source="post: 493767" data-attributes="member: 6533"><p>I know what is the problem here, but wanted to try less painful solution first and it apparently did not help.</p><p></p><p>Problem is within Steam or more precisely with some cached malware related files. You will most likely need to reinstall Steam completely and wipe all its content from other partitions too if present. Later you can reinstall it and your games again.</p><p></p><p>But before you do it, you can first try to empty the Steam browser cache. Steam's web browser cache is stored in the following folders:</p><p>- <strong>appcache\httpcache\</strong></p><p>- <strong>config\htmlcache\</strong></p><p>- <strong>config\overlayhtmlcache\</strong></p><p>Just delete these folders, but first exit Steam.</p><p></p><p>If that doesn't help, please follow the procedure below.</p><p></p><p><u>Please uninstall Steam completely.</u></p><p></p><p>After that, please delete these folders manually if present:</p><p></p><p><strong>C:\Program Files (x86)\Common Files\Steam</strong></p><p><strong>C:\Program Files (x86)\Steam\steam</strong></p><p><strong>%localappdata%\Steam</strong></p><p><strong>%appdata%\Steam</strong></p><p><strong>%programdata%\Steam</strong></p></blockquote><p></p>
[QUOTE="TwinHeadedEagle, post: 493767, member: 6533"] I know what is the problem here, but wanted to try less painful solution first and it apparently did not help. Problem is within Steam or more precisely with some cached malware related files. You will most likely need to reinstall Steam completely and wipe all its content from other partitions too if present. Later you can reinstall it and your games again. But before you do it, you can first try to empty the Steam browser cache. Steam's web browser cache is stored in the following folders: - [B]appcache\httpcache\[/B] - [B]config\htmlcache\[/B] - [B]config\overlayhtmlcache\[/B] Just delete these folders, but first exit Steam. If that doesn't help, please follow the procedure below. [U]Please uninstall Steam completely.[/U] After that, please delete these folders manually if present: [B]C:\Program Files (x86)\Common Files\Steam C:\Program Files (x86)\Steam\steam %localappdata%\Steam %appdata%\Steam %programdata%\Steam[/B] [/QUOTE]
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