Forums
New posts
Search forums
News
Security News
Technology News
Giveaways
Giveaways, Promotions and Contests
Discounts & Deals
Reviews
Users Reviews
Video Reviews
Support
Windows Malware Removal Help & Support
Mac Malware Removal Help & Support
Mobile Malware Removal Help & Support
Blog
Log in
Register
What's new
Search
Search titles only
By:
Search titles only
By:
Reply to thread
Menu
Install the app
Install
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Forums
Support
Windows Malware Removal Help & Support
Chitka Infected My System
Message
<blockquote data-quote="Fiery" data-source="post: 120875" data-attributes="member: 9"><p>Download TDSSkiller from <a href="http://support.kaspersky.com/downloads/utils/tdsskiller.exe" target="_blank">here</a></p><ul> <li data-xf-list-type="ul">Double-Click on <strong>TDSSKiller.exe</strong> to run the application</li> <li data-xf-list-type="ul">When TDSSkiller opens, click <strong> change parameters </strong> , check the box next to <strong>Loaded modules </strong>. A reboot will be required.</li> <li data-xf-list-type="ul">After reboot, TDSSKiller will run again. Click<strong> Change parameters</strong> again and make sure everything is checked.<br /> <img src="http://img.photobucket.com/albums/v257/MrChalee/clip.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /></li> <li data-xf-list-type="ul">click <strong>Start scan </strong>.<br /> </li> <li data-xf-list-type="ul">If a <strong>suspicious object</strong> is detected, the default action will be <strong>Skip</strong>, click on Continue. (If it saids TDL4/TDSS file system, select <strong>delete</strong>)</li> <li data-xf-list-type="ul">If <strong>malicious objects </strong>are found, ensure <strong>Cure (default)</strong> is selected, then click <strong>Continue</strong> and <strong>Reboot now</strong> to finish the cleaning process.</li> </ul><p></p><p>Attach the log after (usually <strong>C:\</strong> folder in the form of <strong>TDSSKiller.[Version]_[Date]_[Time]_log.txt</strong></p><p></p><p>Next, Start your computer in Safe Mode with Networking.</p><p></p><ul> <li data-xf-list-type="ul">Remove all floppy disks, CDs, and DVDs from your computer, and then <<strong>>restart your computer</<strong>>.</li><br /> [*]<<strong>>Tap the "F8 key" continuously</<strong>> until you get the Advanced Boot Options screen.</li><br /> [*]On the Advanced Boot Options screen, use the arrow keys to <<strong>>highlight Safe Mode with Networking</<strong>> , and then <<strong>>press ENTER</<strong>>. </strong></strong></strong></strong></strong></strong></strong></strong></li> </ul><p><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><br></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><img title="Safe Mode with Networking screen" src="http://malwaretips.com/images/removalguide/safemode.jpg" alt="[Image: Safemode.jpg]" width="539" height="292" border="0" /></li></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong></ol></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong>Download Kaspersky Virus Removal Tool <a title="External link" href="http://www.kaspersky.com/antivirus-removal-tool?form=1" rel="nofollow"><strong>from here</strong></a></<strong>> <em>(Download Version 11. You'll have to enter your email address and name)</em></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><ol></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Double-click the file and follow the on-screen prompts until it is installed</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Click the Options button (the 'Gear' icon), then make sure only the following are ticked:</strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><ul></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li><span style="color: #ff0000;">System Memory</span></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li><span style="color: #ff0000;">Hidden startup objects</span></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li><span style="color: #ff0000;">Disk boot sectors</span></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li><span style="color: #ff0000;">Computer</span></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li><span style="color: #ff0000;">Local Disk (C: )</span></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong></ul></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Click on <<strong>>Automatic Scan</<strong>></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Now click the <<strong>>Start Scanning</<strong>> button, to run the scan</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>After the scan is complete, click the reports button ('Paper icon', next to the 'Gear' icon) on the right hand side</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Click <<strong>>Detected threats</<strong>> on the left</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Now click the <<strong>>Save</<strong>> button, and save it as <<strong>>kaslog.txt</<strong>> to your <<strong>>Desktop</<strong>></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Please attach kaslog.txt in your next reply.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></ol></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p></blockquote><p></p>
[QUOTE="Fiery, post: 120875, member: 9"] Download TDSSkiller from [url=http://support.kaspersky.com/downloads/utils/tdsskiller.exe]here[/url] [list] [*]Double-Click on [b]TDSSKiller.exe[/b] to run the application [*]When TDSSkiller opens, click [b] change parameters [/b] , check the box next to [b]Loaded modules [/b]. A reboot will be required. [*]After reboot, TDSSKiller will run again. Click[b] Change parameters[/b] again and make sure everything is checked. [img]http://img.photobucket.com/albums/v257/MrChalee/clip.jpg[/img] [*]click [b]Start scan [/b]. [*]If a [b]suspicious object[/b] is detected, the default action will be [b]Skip[/b], click on Continue. (If it saids TDL4/TDSS file system, select [b]delete[/b]) [*]If [b]malicious objects [/b]are found, ensure [b]Cure (default)[/b] is selected, then click [b]Continue[/b] and [b]Reboot now[/b] to finish the cleaning process.[/list] Attach the log after (usually [b]C:\[/b] folder in the form of [b]TDSSKiller.[Version]_[Date]_[Time]_log.txt[/b] Next, Start your computer in Safe Mode with Networking. [list][*]Remove all floppy disks, CDs, and DVDs from your computer, and then <[b]>restart your computer</[b]>.</li> [*]<[b]>Tap the "F8 key" continuously</[b]> until you get the Advanced Boot Options screen.</li> [*]On the Advanced Boot Options screen, use the arrow keys to <[b]>highlight Safe Mode with Networking</[b]> , and then <[b]>press ENTER</[b]>. [/b][/b][/b][/b][/b][/b][/b][/b][/list][b][b][b][b][b][b][b][b] <br> <img title="Safe Mode with Networking screen" src="http://malwaretips.com/images/removalguide/safemode.jpg" alt="[Image: Safemode.jpg]" width="539" height="292" border="0" /></li> </ol> Download Kaspersky Virus Removal Tool <a title="External link" href="http://www.kaspersky.com/antivirus-removal-tool?form=1" rel="nofollow">[b]from here[/b]</a></[b]> <em>(Download Version 11. You'll have to enter your email address and name)</em> <ol> <li>Double-click the file and follow the on-screen prompts until it is installed</li> <li>Click the Options button (the 'Gear' icon), then make sure only the following are ticked: <ul> <li><span style="color: #ff0000;">System Memory</span></li> <li><span style="color: #ff0000;">Hidden startup objects</span></li> <li><span style="color: #ff0000;">Disk boot sectors</span></li> <li><span style="color: #ff0000;">Computer</span></li> <li><span style="color: #ff0000;">Local Disk (C: )</span></li> </ul> </li> <li>Click on <[b]>Automatic Scan</[b]></li> <li>Now click the <[b]>Start Scanning</[b]> button, to run the scan</li> <li>After the scan is complete, click the reports button ('Paper icon', next to the 'Gear' icon) on the right hand side</li> <li>Click <[b]>Detected threats</[b]> on the left</li> <li>Now click the <[b]>Save</[b]> button, and save it as <[b]>kaslog.txt</[b]> to your <[b]>Desktop</[b]></li> <li>Please attach kaslog.txt in your next reply.</li> </ol>[/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b] [/QUOTE]
Insert quotes…
Verification
Post reply
Top