Computer shuts down suddenly and I suspect it's infected!

[DDE_Server]

Hi everybody
i am paranoid person about security. from few days i shared a post about Discord distributing Trojan
from that day my paranoia has increased, i uninstalled Discord used Revo uninstaller to completely remove any Discord traces or registry keys.
but i notice that my Laptop shutdown some times without any notification although it is connected to the charger, i checked the Event viewer (for first time in my life ) to try to understand the changes in my OS but i noticed changes at the kernel level as in the screen shot
is it something suspicious or just may be power problems i want your advise
Note:

1. i am pausing Windows updates until 31/10 so it is not windows update reboot or shutdown
2. i scanned with Emsi/NPE/KAV/Zamana/Malwarebyte nothing caught

 

[BoraMurdar]

Head to Malware Removal Forum, maybe TwinHeadedEagle can interpret the logs and traces...

 

[upnorth]

It might very well be a hardware issue but, I also agree with @BoraMurdar .

 

[BoraMurdar]

It might very well be a hardware issue but, I also agree with @BoraMurdar .

It smells like a hardware problem, but for just in case.

 

[tsunami]

is your battery internal or external? if it's external remove it and observe the system while connected to the charger if it still does it.

 

[Venustus]

Microsoft-Windows-Kernel-General error help

hi today for first time i got this error Microsoft-Windows-Kernel-General Error event id 5 0x8000002a 64 \??\C:\Users\Myname\AppData\Local\Microsoft\Windows\UsrClass.dat should i be worried ? i got this error 2 hours ago windows 10 pro 64bit with the last update

malwaretips.com

Event ID: 16 Source: Microsoft-Windows-Kernel-General

Event ID: 16 Source: Microsoft-Windows-Kernel-General

www.eventid.net

 

[plat]

If you can rule out malware and other hardware like disk, only other time besides power supply I know is thermal-related. Like your vents are clogged and/or a fan is not rotating properly. Maybe you can check temperatures at load with HWINFO64 or HWMonitor.

I did a search, you can find the shutdown logs in Event Viewer. Your screenshot above doesn't indicate anything of relevance.

HWiNFO - Free System Information, Monitoring and Diagnostics

Free Hardware Analysis, Monitoring and Reporting. In-depth Hardware Information, Real-Time System Monitoring, Reporting & more

www.hwinfo.com

 

[DDE_Server]

is your battery internal or external? if it's external remove it and observe the system while connected to the charger if it still does it.

External I will remove it and see

 

[show-Zi]

In the past, the sudden shutdown I experienced was due to power supply hardware problems and lack of heat dissipation.
If you are shutting down with a heavy CPU load, such as when editing movies or playing games, you are likely to have a thermal problem.

 

[motox781]

I agree with show-zi. Make sure your CPU heatsink is not full of dust. Does the fan spin up a lot and does the laptop feel hot? What does shutdown mean? Just turn off with no message? If so, I would suspect either hardware issues or a dirty CPU heatsink.

 

[DDE_Server]

I agree with show-zi. Make sure your CPU heatsink is not full of dust. Does the fan spin up a lot and does the laptop feel hot? What does shutdown mean? Just turn off with no message? If so, I would suspect either hardware issues or a dirty CPU heatsink.

Yes shutdown without warning and some times the span of fan increase suddenly