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<blockquote data-quote="robbyrob" data-source="post: 512005" data-attributes="member: 32174">So my moms computer started doing something which has me going nuts at this point. My mom has an older dell that has been giving her problems. This was actually my older PC i gave her when I got a new one. One day I got the call we all dread when we get from &quot;anyone in the family that sees us as the computer guy/gal&quot;. She told me the computer wont start. Its stuck. I said well she either touched some setting or some issues with the boot file etc. I went over thinking i&#039;ll just boot to install CD and either repair or worst case senerio reformat. No biggie. I get there and just turn it on to see what happen. Bios load windows starts and I get the windows logo with the starting windows and it just stays there. I said well lets try a repair. I insert the disk press F12 boot from disk, I get the touch any key I press it and it just goes back to the starting windows screen stuck.Hmm. I said well lets boot into safe mode and see if I can do something through there. Press F8 select safe mode and boom I get all that stuff across the screen like its the matrix and then it just stay stuck there. Nothing..I started thinking and then said &#039;I&#039;ll show you!!&quot; Made a Ultimate boot CD and wiped the drive. My thinking was since I wiped the drive I can start new fresh drive and everything will be peachy from there. I wiped the drive and inserted the install disk and I couldn&#039;t believe it, back to starting windows and boom stuck again. At this point I do not know what else to try. anyone have any ideas? Could this be a HDD issue? Just thinking out loud here but any help would be appreciated.</blockquote>

[QUOTE="robbyrob, post: 512005, member: 32174"] So my moms computer started doing something which has me going nuts at this point. My mom has an older dell that has been giving her problems. This was actually my older PC i gave her when I got a new one. One day I got the call we all dread when we get from "anyone in the family that sees us as the computer guy/gal". She told me the computer wont start. Its stuck. I said well she either touched some setting or some issues with the boot file etc. I went over thinking i'll just boot to install CD and either repair or worst case senerio reformat. No biggie. I get there and just turn it on to see what happen. Bios load windows starts and I get the windows logo with the starting windows and it just stays there. I said well lets try a repair. I insert the disk press F12 boot from disk, I get the touch any key I press it and it just goes back to the starting windows screen stuck. Hmm. I said well lets boot into safe mode and see if I can do something through there. Press F8 select safe mode and boom I get all that stuff across the screen like its the matrix and then it just stay stuck there. Nothing.. I started thinking and then said 'I'll show you!!" Made a Ultimate boot CD and wiped the drive. My thinking was since I wiped the drive I can start new fresh drive and everything will be peachy from there. I wiped the drive and inserted the install disk and I couldn't believe it, back to starting windows and boom stuck again. At this point I do not know what else to try. anyone have any ideas? Could this be a HDD issue? Just thinking out loud here but any help would be appreciated. [/QUOTE]

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