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Windows Malware Removal Help & Support
"Discover Treasure" infection affecting chrome and performance
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<blockquote data-quote="Tewma2" data-source="post: 485626" data-attributes="member: 50342"><p>Have listed most information above, please let me know what else I can/should do to help expedite this process for you. None of the above was done on safemode (just occurred to me).</p><p></p><p>A few of the above programs are on a trial basis as I currently don't have any active recurring subscriptions with any antivirus program, but rather a free version of AVAST. It would seem this needs to change, however I'm not willing to choose one of these programs if they're unable to detect and remove, unless their job is to help prevent the initial issue.</p><p></p><p>Have provided as much detail as I can, hopefully too much is better than not enough.</p><p></p><p>Thank you in advance for any help you can provide. Feel free to ask for additional information which I will provide if I can.</p><p></p><p>Attached please find scan logs from FRST and HitmanPro.</p><p></p><p>N.B. rather gutted that "infection date and initial symptoms, current issues and symptoms, and steps taken in order to remove the infection" weren't saved in drafts when hitmanpro closed my browser after scanning while cleaning. <-- Set me back half an hour. A small price to pay for a clean and secure laptop.</p></blockquote><p></p>
[QUOTE="Tewma2, post: 485626, member: 50342"] Have listed most information above, please let me know what else I can/should do to help expedite this process for you. None of the above was done on safemode (just occurred to me). A few of the above programs are on a trial basis as I currently don't have any active recurring subscriptions with any antivirus program, but rather a free version of AVAST. It would seem this needs to change, however I'm not willing to choose one of these programs if they're unable to detect and remove, unless their job is to help prevent the initial issue. Have provided as much detail as I can, hopefully too much is better than not enough. Thank you in advance for any help you can provide. Feel free to ask for additional information which I will provide if I can. Attached please find scan logs from FRST and HitmanPro. N.B. rather gutted that "infection date and initial symptoms, current issues and symptoms, and steps taken in order to remove the infection" weren't saved in drafts when hitmanpro closed my browser after scanning while cleaning. <-- Set me back half an hour. A small price to pay for a clean and secure laptop. [/QUOTE]
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