Do I have iPhone malware

Elisa-D

New Member
Thread author
Feb 1, 2014
9
On Saturday I responded to a Facebook email, and hotmail said couldn't deliver due to suspicious content. The next time I tried to access email is phone said pw was incorrect- I chgd and found folder contents deleted. Also phone has sent strange Facetime vids to strange #'s.have never used FaceTime. Have received calls from blocked #'s. I open my phone and am in apps which was't using such as PayPal, or not in email and access phone and am in an email, strange things that never happened. Today tried to backup to iTunes and locked up than
My of locked in loop and opulent start - fixed p. - have background in IT Sus admin unix, but totally ignorent to hacking. Hope this gives correct info if anyone can help.Also got an email today saying my applied used to access FaceTime, iCloud and iMessage which didn't do
 
D

Deleted member 178

i'm not sure we can help you here since we are mostly focused on computers, but if anyone can give you some help , you will be notified.
 

Ink

Administrator
Verified
Jan 8, 2011
22,489
As far as I know, Facebook does not send emails that you can respond too.

In brief, what were the contents of the email you received? And what did you send back? (Censor out personal information).

What to do if you email has been hacked:
http://askleo.com/email_hacked_7_things_you_need_to_do_now/

If you have access to a PC:
Outlook/Hotmail: http://windows.microsoft.com/en-US/windows/outlook/hacked-account
Check for Recent Activity: https://account.live.com/Activity

If everything is sorted, I highly recommend setting up 2-step verification, you can read more here:
http://blogs.office.com/2013/04/17/...gn-in-by-alias-and-new-international-domains/
It prevents unknown access to your account, even if they have your password. A verification code will be sent to your phone via SMS, alternate email or using an Authenticator app (iOS, Android, WP).
I also suggest changing your Apple ID password, and again enable 2-step verification.
http://support.apple.com/kb/HT5570

You can also enquire if other iPhone users have experienced the same thing, at Apple Support.
https://discussions.apple.com/index.jspa
 

WinAndLinuxTutorials

Level 4
Verified
Honorary Member
Aug 23, 2011
2,291
One more thing, is your phone jailbroken? If yes, better get it back to a non-jailbroken state, and also do a factory reset, after that install only the necessary apps, don't download any app that is useless for you.
 
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ZeroDay

Level 30
Verified
Top Poster
Well-known
Aug 17, 2013
1,905
You can get Avira on demand scanner for iOS.
 

Elisa-D

New Member
Thread author
Feb 1, 2014
9
I did change my password and Apple I'd, and set up the 2- step verification. I have read some of these links but will read all and reply. I also reset the settings on my phone but am still getting strange symptoms-such as after entering passcode and accessing phone it will be in apps that I hadn't been using- such as Opened and was in Paypal login window.

This is what I received in my Hotmail inbox

"delivery to the following recipients failed" - then has a link, fairly lengthy that starts with m+31 and ends with Facebook.com. "Reprting-MTA..."string of info including date and time, then "Action...Diagnostic code..."This message was not sent because it contained suspicious content" -then a series of numbers and then lists a copy of my reply that I put which lists my email.
I hope this makes sense
 

Elisa-D

New Member
Thread author
Feb 1, 2014
9
As far as I know phone has not been jail broken, did not get it new, was a family member's, is there a way I can check?
 

Elisa-D

New Member
Thread author
Feb 1, 2014
9
Also, need to mention, I tried to backup my phone after this to ITunes in case I had to factory reset. It locked up - I got a message from my virus software that a prog. "FLV_Runner.32.exe" was quarantined. then my PC got in some strange loop- from registry changes, shutting down, reverting changes- over and over. I was not connected to Int. When I finally got out of to restore to an earlier date showed HomeGroupUser$ (never created)as user in addition to the 1 user and - admin acct I had created. Once i was able to get back into pc this uncreated user was not listed in user accounts.I have not tried to backup to iTunes again since it was such an ordeal to get it back to usable state.
Another strange event was I got a banner on my phone which said applied was used to login to FaceTime, iCloud, and IMessage which I hadn't done.
 

Elisa-D

New Member
Thread author
Feb 1, 2014
9
"Apple ID" not applied in sentence below about FaceTime, etc

Another strange event was I got a banner on my phone which said applied was used to login to FaceTime, iCloud, and IMessage which I hadn't done.[/quote]
 

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