entrusted toolbar malware

[jbtrader]

There is still some residual of the "entrusted toolbar" malware because when I reboot, this message continues to appear in a dropdown box labeled "RunDLL"... "There was a problem starting C:\Program Files (x86)\Conduit\CT3299568\plugins\TBVerifier.dll."

Other than this, MalwareTips four stage cleaning program seemed to work fine. Do I just need to remove the source of this message?

 

[kuttus]

Hi and welcome to the malwaretips.com forums!

I'm Kuttus and I am going to try to assist you with your problem. Please take note of the below:

• I will start working on your malware issues, this may or may not, solve other issues you have with your machine.
• The fixes are specific to your problem and should only be used for this issue on this machine!
• The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
• If you don't know, stop and ask! Don't keep going on.
• Please reply to this thread. Do not start a new topic.
• Refrain from running self fixes as this will hinder the malware removal process.
• It may prove beneficial if you print of the following instructions or save them to notepad as I post them.

Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.


Before we start:
Please be aware that removing malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.
<hr />


STEP 1: Run the below OTL fix
<ol><li>Start <>OTL.exe</></li>
<li>Copy/paste the following text written <>inside of the code box</> into the <>Custom Scans/Fixes</> box located at the bottom of OTL

:OTL
O2 - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O4 - HKCU..\Run: [ConduitFloatingPlugin_pcajpdcjfekhfnapaiphaecoajeollnc] "C:\Windows\SysWOW64\Rundll32.exe" "C:\Program Files (x86)\Conduit\CT3299568\plugins\TBVerifier.dll",RunConduitFloatingPlugin pcajpdcjfekhfnapaiphaecoajeollnc File not found
O16 - DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} http://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_intel_4.5.11.0.cab (SysInfo Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.254.254
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{B0FB8C30-DCA0-4EB6-99EE-B54834B6870D}: DhcpNameServer = 192.168.254.254


:commands
[emptytemp]
[reboot]

<>NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system</></li>
<li>Then click the <>Run Fix</> button at the top</li>
<li>Let the program run unhindered, reboot when it is done</li>
<li>Attach the new log produced by OTL (C:\_OTL)</li>
</ol>

<hr />