- Feb 26, 2013
- 10
kuttus said:Hi and welcome to the malwaretips.com forums!
I'm Kuttus and I am going to try to assist you with your problem. Please take note of the below:
Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
- I will start working on your malware issues, this may or may not, solve other issues you have with your machine.
- The fixes are specific to your problem and should only be used for this issue on this machine!
- The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
- If you don't know, stop and ask! Don't keep going on.
- Please reply to this thread. Do not start a new topic.
- Refrain from running self fixes as this will hinder the malware removal process.
- It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
Before we start:
Please be aware that removing malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.
Because of this, I advise you to backup any personal files and folders before you start.
<hr />
STEP 1: Run a scan with Junkware Removal Tool
Please download Junkware Removal Tool to your desktop from here
- Turn off your antivirus software now to avoid potential conflicts
- Double-click to run the tool. For Windows Vista or 7 users, right-click the file and select Run as Administrator
- The tool will open and start scanning your system
- Please be patient as this can take a while to complete depending on your system's specifications
- On completion, a log (JRT.txt) will be saved to your desktop and will automatically open
- Post the contents of JRT.txt into your next reply
STEP 2: Run a scan with AdwCleaner
<ol><li>Download AdwCleaner from the below link.
<><a href="http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner" target="_blank">ADWCLEANER DOWNLAOD LINK</a></> (This link will automatically download Security Check on your computer)</li>
<li>Close all open programs and internet browsers.</li>
<li>Double click on <>adwcleaner.exe</> to run the tool.</li>
<li>Click on <>Delete</>,then confirm each time with <>Ok</>.</li>
<li>Your computer will be rebooted automatically. A text file will open after the restart.</li>
<li>Please post the contents of that logfile with your next reply.</li>
<li>You can find the logfile at <>C:\AdwCleaner[S1].txt</> as well.</li>
</ol>
<hr/>
kuttus said:Can you run the OTL once again now?
STEP 1: Run a scan with OTL by OldTimer
<ol><li>Download the OTL utility using the below link :
<><a title="External link" href="http://oldtimer.geekstogo.com/OTL.exe" rel="nofollow external">OTL DOWNLOAD LINK</a> <em>(This link will automatically download OTL on your computer)</em></></li>
<li>Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
<img src="http://malwaretips.com/blogs/wp-content/uploads/2012/07/OTL-logo.png" alt="" title="OTL-logo" width="106" height="118" class="alignnone size-full wp-image-3946" /></li>
<li>When the window appears, <>underneath Output</> at the top change it to <>Minimal Output</>.</li>
<li>Check the boxes beside <>LOP Check</> and <>Purity Check</>.</li>
<li>Click the<> Run Scan</> button.
<img src="http://malwaretips.com/blogs/wp-content/uploads/2012/07/OTL.png" alt="" title="OTL" width="658" height="584" class="alignnone size-full wp-image-3945" /></li>
<li>When the scan completes, it will open two notepad windows. <>OTL.Txt</> and <>Extras.Txt</>. These are saved in the same location as OTL.
<>Please post this 2 logs in your first reply.</>.</li></ol>
Settings You need to Select in OTL
<em>Note: If OTL.exe will not run, it may be blocked by malware. Try these alternate versions: <a title="External link" href="http://www.itxassociates.com/OT-Tools/OTL.scr" rel="nofollow external">OTL.scr</a>, or <a title="External link" href="http://oldtimer.geekstogo.com/OTL.com" rel="nofollow external">OTL.com</a>.</em>
- Click the Scan All Users checkbox.
- Change Standard Registry to All.
- Check the boxes beside LOP Check and Purity Check.
<hr />
:OTL
IE - HKU\S-1-5-21-3135903637-397739383-825235801-1002\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://search.fbdownloader.com/?channel=sfus205
IE - HKU\S-1-5-21-3135903637-397739383-825235801-1002\..\SearchScopes,DefaultScope = {95B7759C-8C7F-4BF1-B163-73684A933233}
IE - HKU\S-1-5-21-3135903637-397739383-825235801-1002\..\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}: "URL" = http://search.fbdownloader.com/search.ph...archTerms}
FF - HKCU\Software\MozillaPlugins\ubisoft.com/uplaypc: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\npuplaypc.dll (Ubisoft)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKU\S-1-5-21-3135903637-397739383-825235801-1002\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 216.165.129.158 216.170.153.146 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{350C1103-0288-4511-9480-BD07336F4AA1}: DhcpNameServer = 216.165.129.158 216.170.153.146 192.168.1.1
:commands
[emptytemp]
[reboot]
kuttus said:STEP 1: Run the below OTL fix
<ol><li>Start <>OTL.exe</></li>
<li>Copy/paste the following text written <>inside of the code box</> into the <>Custom Scans/Fixes</> box located at the bottom of OTL
<>NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system</></li>Code::OTL IE - HKU\S-1-5-21-3135903637-397739383-825235801-1002\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://search.fbdownloader.com/?channel=sfus205 IE - HKU\S-1-5-21-3135903637-397739383-825235801-1002\..\SearchScopes,DefaultScope = {95B7759C-8C7F-4BF1-B163-73684A933233} IE - HKU\S-1-5-21-3135903637-397739383-825235801-1002\..\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}: "URL" = http://search.fbdownloader.com/search.ph...archTerms} FF - HKCU\Software\MozillaPlugins\ubisoft.com/uplaypc: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\npuplaypc.dll (Ubisoft) O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found. O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found. O3 - HKU\S-1-5-21-3135903637-397739383-825235801-1002\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found. O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 216.165.129.158 216.170.153.146 192.168.1.1 O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{350C1103-0288-4511-9480-BD07336F4AA1}: DhcpNameServer = 216.165.129.158 216.170.153.146 192.168.1.1 :commands [emptytemp] [reboot]
<li>Then click the <>Run Fix</> button at the top</li>
<li>Let the program run unhindered, reboot when it is done</li>
<li>Attach the new log produced by OTL (C:\_OTL)</li>
</ol>
<hr />
kuttus said:How's Google Chrome working now?
kuttus said:Is that in Google Chrome only?
bastion301 said:kuttus said:Is that in Google Chrome only?
As far as I know. I've never used Internet Explorer on this machine, so I have no idea if fbdownloader is on there as well or not.
kuttus said:Okay. So it's only in Google Chrome right?
If it is only in Google Chrome change the home page in Google Chrome and set it to Google.com then restart the computer and check how it is working.....
kuttus said:Okay... Don't worry we can fix it...... Give me one new OTL Log.........
bastion301 said:kuttus said:Okay... Don't worry we can fix it...... Give me one new OTL Log.........
Google Chrome actually opens google.com and fbdownloader together now on startup.
chrome://chrome/settings/