- May 14, 2016
- 1,597
Half of the French press has temporarily, and perhaps definitively, lost all of its data to its subscribers, due to failure of their provider, the GLI company.
While the French press already has difficulty recruiting readers, now a computer failure of its service provider managing subscribers, the GLI group, no longer find trace of their client base. According to the specialized website En-Contact, which we got confirmation from a newspaper, even the backup would have been lost...
A hard blow to newspaper such as Libération, Les Echos and Le Figaro, whose new subscriptions are blocked.
"At the dawn of the summer holidays, period during which many readers change their mailing addresses, mailing and marketing services (...) are heavily (affected) and fear worse: the permanent loss of these coordinates", written En-Contact, which estimated the number of injured at the half of the french market !
The issue would have been identified Sunday in the evening by this provider based in Saint-Ouen. And since then, it would fail to solve the problem, still unknown. GLI is part of a small concentrated market where he plays alongside companies like computer press, Arvato and WDM, recalls En-Contact, and whose prices have probably pulled down by media seeking profitability. Are we going to a textbook case ?
GLI says that data relating to subscriptions "is triply backed up", at home on the one hand, and media clients on the other hand. A business continuity plan has been implemented following the failure of a storage array, whose nature is not disclosed. A disaster recovery plan should be initiated within ten days, so that the media can again receive new subscribers. GLI indicates that the return to normal will be within a month, and that "no customer data has been lost".
Is there a link with a ransomware, hacking, virus attack ?
I think it's not to be Paranoid to think So.
Watch this space ...
(it's worth keeping an eye on)
While the French press already has difficulty recruiting readers, now a computer failure of its service provider managing subscribers, the GLI group, no longer find trace of their client base. According to the specialized website En-Contact, which we got confirmation from a newspaper, even the backup would have been lost...
A hard blow to newspaper such as Libération, Les Echos and Le Figaro, whose new subscriptions are blocked.
"At the dawn of the summer holidays, period during which many readers change their mailing addresses, mailing and marketing services (...) are heavily (affected) and fear worse: the permanent loss of these coordinates", written En-Contact, which estimated the number of injured at the half of the french market !
The issue would have been identified Sunday in the evening by this provider based in Saint-Ouen. And since then, it would fail to solve the problem, still unknown. GLI is part of a small concentrated market where he plays alongside companies like computer press, Arvato and WDM, recalls En-Contact, and whose prices have probably pulled down by media seeking profitability. Are we going to a textbook case ?
GLI says that data relating to subscriptions "is triply backed up", at home on the one hand, and media clients on the other hand. A business continuity plan has been implemented following the failure of a storage array, whose nature is not disclosed. A disaster recovery plan should be initiated within ten days, so that the media can again receive new subscribers. GLI indicates that the return to normal will be within a month, and that "no customer data has been lost".
Is there a link with a ransomware, hacking, virus attack ?
I think it's not to be Paranoid to think So.
Watch this space ...
(it's worth keeping an eye on)
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